I received my new US Mobile SIM card in the mail. What next?

Go to the Activate SIM page and choose one of the following two options:

  1. New Number: Enter your account information, SIM ICCID and zip code to get the appropriate area code for your new number.
  2. Keep My Number: Enter the account information for your current carrier and your existing phone number that you would like to port to US Mobile. Porting may take 24 hours to complete.

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  1. Bob Kentwortz

    I have two questions I’d like answered:
    I just got 3 SIM cards, one for each of my family members. Can we select our own phone number from what you have available from our area? For one of our cards, we’d like to port a number from an existing service; is there a fee?

    1. At the moment choosing number is something don’t offer. The new numbers are generated randomly and the area code depends on the zip code we have on file.

      As for porting, yes you can definitely port in by logging into your account, go to activation page and select keep my number option. Once you fill in the required information, the port request will be submitted. Takes about 24 to 48 hours to complete depending on the previous carrier. There is no fee 🙂

  2. May

    I do not like the phone number assigned to me when I activated my SIM Card. Can I choose a different number or be assigned a different number ? Thanks

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