Your base plan can be changed when you are paying for your next month of coverage. To change your base plan and pay for the coming month, sign in to your account, and click on the blue ‘Renew My Plan’ button. You will see the matrix of talk, text, and data options appear (just like at sign-up).
Your current base plan options will be highlighted. If you want to change your plan, simply click on the talk, text, and data buckets that you would like to use moving forward, and select ‘Continue with this plan’ at the bottom of the page. Once you complete the checkout, your new base plan will go into effect with the start of the new billing cycle.
Base plans cannot be changed mid-billing cycle and minutes, messages, and data cannot be subtracted. If you’d like to add more talk, text, or data, head over to your account dashboard and add more as needed.
How much does it cost to add talk, text, or data during the month?
You can view the rates for US Mobile plans here. Talk plan adds minutes to your account and text plan adds text messages. Every 59 seconds of incoming or outgoing call drops 1 minute from your remaining balance. Same goes for the text plan, every incoming or outgoing text drops one text from your remaining balance.
Data totally depends on how much you use, such as streaming videos takes more data than using texting apps.
Does the 100 minute monthly plan offer call forwarding option from US Mobil to another phone (landline or cellular) network? If so, is there another charge to add that call forwardig option?
Unfortunately not, at the moment we are not offering call forwarding. It is however on our development road map and will be added in the future. We will definitely announce it once available.
Can I make WiFi calls on this plan? I have excellent WiFi in my home and would use it for most of my calls and other needs if possible.
Unfortunately, we aren’t currently providing the facility of WiFi calling. This is something that’s on your development roadmap.
??? Just talked to a service rep who said WIFI calling IS supported ??
WiFi calling is not supported with US Mobile at this time. However, it is on our developmental road map and it should reflect on our website once it is available for our valuable customers.
Can I block out time during which texting or data should not work?
Unfortunately, that’s not possible for now. The plan/service starts it’s 30 days validity from the point of purchase and expires afterwards.
Do minutes roll over to the next month?
Whatever you purchase remains valid for only 30 days and expires afterwards.
How to make international calls from usmobile?
We are very excited to be bringing on a new international calling partner. During this transition, you will not be able to top-up or purchase international minutes. Consequently, you won’t be able to make international calls. We truly apologize for any inconvenience this may cause you. Our goal is to provide you with lower and more streamlined pricing and we are working hard to get our new partner up to speed ASAP. As soon as our new partner is in place, we’ll make sure to notify you via email. Please bear with us in the meantime.
What is the difference between “Pay my plan earlier” vs adding “top-ups”?
“Pay my plan earlier” lets you pay your bill in advance whereas the “top-up” option lets you add plans if you exhaust your allowance during the billing cycle.
If I have no text message son my plan, and texts are sent to me, do I get charged or the texts just don’t deliver?
Dee, without the text plan you will not be able to send or receive texts.
does the 15.ooinclude ,shipping charges,&act.fee. also do you have jitterbug smart phones
Our plans have been revised: https://www.usmobile.com/plans please note that if you are purchasing 1000 or 2000 minutes + monthly service fee and a small tax only on our talk plan between 9 cents to 49.5 cents. Our services work fine with a GSM unlocked phone, all phones that we have are available on our website: https://www.usmobile.com/shop
I currently have a T-Mobile sim but get very bad reception where I live. Does your Network use T-Mobile or another carrier such as AT&T?
So, we have two networks that provide the best coverage in the US. You can read more about our networks here. And you can check coverage in your area here.