I am having coverage issues. What should I do?

Check our coverage map to make sure you’re located in a US Mobile coverage area. Your phone may experience difficulties connecting with the towers transmitters for various different reasons. Please don’t hesitate to contact us regarding any and all coverage issues. We are here to help and will do our best to troubleshoot your issue!

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1 Comment

  1. Alex B.

    I just got 3 new SIM cards. NONE of them are working with the 3 different phones we tried. Tech support said they are running on the T-Mobile network, but funny thing is that we have used before with no issue on Tmo. What the heck? So, right now we have been unable to make more than a handful of spotty calls that dropped after a few minutes. Very disappointed.

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