Problems Sending MMS

Sorry to hear you’re having issues!

To ensure that your MMS service is working, please make sure that your device is configured with the appropriate APN settings for US Mobile.

Instructions on how properly configure your device for MMS can be found here. Note that US Mobile does not currently support MMS for iPhones.

Also, please ensure that you have WiFi disabled while attempting to send and receive MMS messages. The same goes to Group Messages.

Was this article helpful?

Related Articles

3 Comments

    1. You should be able to use MMS on iPhone as well. Just make sure the iMessage feature is OFF. APN settings are all set and mobile data is on as MMS can’t be sent over WiFi.

  1. Alicia

    The APN setting configuration instructions are not comprehensive enough for all phones and operating systems. I am using Android 6.0, and my data worked when I entered the provided settings, but MMS would not work until I added “mms” under APN type. I would recommend that anyone who is having this problem try that!

Leave A Comment?