What happens if I don’t add funds to my plan within 45 days of my billing cycle

When you enable Auto Pay, we will automatically charge the card on file for the upcoming billing cycle. If we are unable to charge your account, US Mobile temporarily suspends the line until payment is made. You will be unable to make calls, texts, or use data at this time. US Mobile permanently disconnects the line after 45 days that the bill goes unpaid and the line remains inactive. Please make sure to pay your minimum monthly bill if you want to keep the line active.

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  1. Sailesh

    Does the unused minutes gets carried over to next month?

    1. No, any unused plans that complete 30 day validity expire along with the remaining balance.

  2. wtg13

    When the line is suspended and paid after 10 days, will the new plan have a 30 day validity from the date of payment?

    1. Hi,

      Thank you for your question. Yes, your billing cycle starts as soon as you pay your bill.

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