Can I Restore My Account if I Miss a Payment?

Of course! Once you’re signed into your account, you’ll see an overview of all your lines. If a line has expired, it will say ‘Expired since….’. Click ‘More Details’ directly below that to be taken to the line page, then click ‘Renew My Plan’ on the left. Once you successfully make a payment, your account will be restored for active use.

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  1. Yah Lee Yah Lee

    What should I do when I couldn’t find the ‘renew my plan’ after click on the ‘more details ‘ ?

    1. We’re sorry to know that you’re facing difficulty renewing. A member of the CS team will be reaching out to you shortly via email.

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