Unused talk, text, and data from your base plan do not roll over to your next billing cycle.
Unused minutes, texts, and data from Top Ups do roll over to your next billing cycle. The way they roll over depends on the network you are on.
On our GSM LTE Network, minutes, texts, and data from Top Ups last 30 days from the date they were added to your line, regardless of when the base plan ends. Keep in mind, that you do need an active line (with a base plan) to have service and be able to use the unused minutes, texts, or data from Top Ups.
On our Super LTE Network, minutes, texts, and data from Top Ups roll over into the next billing cycle’s base plan as long as AutoPay is enabled. This means that your line has to have a base plan with minutes for unused minutes from the Top Up to roll over in to, a base plan with texts for the unused texts from the Top Up to roll over in, and a base plan with data for the unused data from the Top Up to roll over in to.
If you have any questions about adding Top Ups to your account feel free to contact us at firstname.lastname@example.org, by dialing 611 on your US Mobile phone, or chat with us. We are here to help!