What if I Want to Leave US Mobile? How Do I Do it?

We don’t force you to stay using a nasty contract. We work very hard to make you want to stay. Where can we go the extra mile to make you want to stay. Just ask one of us.

If you’re still sure that you have to leave, all you need to do is disable the Auto Pay and remove the US Mobile SIM card from your phone. Your service will end automatically at the expiration of the billing cycle and will stay that way unless you decide to renew it.

Although, we are really sad to see you go we would appreciate your feedback. We are always working to make ourselves better. Let us know here..

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4 Comments

  1. K K

    Seriously?! The other carrier I’m switching to needs to know my account number, which I thought was my phone number, but apparently–according to them– it isn’t. How do I find out what the account number is to switch?

    1. You can contact our customer support via chat, give us a call or drop us an email (help@usmobile.com) and you would be facilitated. Thank you!

  2. Really?
    If I again insert my Old sim this same phone, What then? Will my bill be cut in the next month?
    I’mean after inserting my old sim card.

    1. As long as you have auto pay turned off on your account and your next bill is not paid the service will stop working once the current billing cycle expires. You can switch sim cards anytime you like, it does not effect the billing of your account.

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