MMS stands for Multimedia Messaging Service – essentially mobile messaging for pictures, sound and video clips.
US Mobile does offer MMS and most phones allow you to send and receive MMS messages. However, since MMS messages use an internet connection, you will need a data plan to send MMS messages and will not be able to send MMS messages via Wifi.
To configure your device to get MMS message check out this post.
What about receiving MMS messages?
I have not been able to receive my friend’s MMS messages even with an internet (WIFI) connection.
The APN settings need be configured properly, WiFi needs be turned off and the size of the file being sent should be under 1 MB. If all the aforesaid is in order, drop us a line at [email protected]
I have SuperLTE and cannot receive MMS while a Wifi connection is active. It’s a total pain. Each time a friend sends me an MMS I have to disable Wifi, wait for the MMS to arrive, then not forget to re-enable Wifi. Why can’t US-mobile get this right?
Thanks for getting in touch, we weren’t able to pull up your account with your details, can you please drop us a line at [email protected] so we can look further into this for you?
Yes, I’ve been having problems with this for years on my iPhones and I can’t believe they still don’t this fixed. It’s so frustrating because I’ve been waiting for a few years now, trying to be loyal, but it’s become ridiculous to have to determine which friends aren’t texting from iOS and then try to have a coherent conversation or group message with them. It’s caused lots of misunderstandings.
Thank you for getting in touch, I’m sorry to hear about what you’ve been going through. We’ll be reaching out to you in order to resolve issue soon. If you want to reach out to us, you’re welcome to call us by dialing 611 from your US Mobile or 1-888-878-1488. Alternatively, you can email us at [email protected]
The APN configuration information that US Mobile provides is fine for those customers that are using GSM (TMO) but won’t work for customers that are using the former CDMA (now LTE) network. Hey USM…there are customers out here that know a little about cellular technology. Actually android phones read this information from the SIM…so if there’s a problem it’s because the service provider doesn’t have their configuration straight.
You are certainly right the GSM LTE network APN’s would not work for the Super LTE network but you do not need to configure the APN settings on the Super LTE network it is automatically configured when you power on the device with the sim card inserted, if you are facing any issues with the services please do get in touch with Customer Support available around the clock.