1. Please make sure that the line is subscribed to an active text and a data plan. You can check in your account’s dashboard.

2. If your data balance goes below 50 MB you will not be able to use MMS. Please make sure you have more than 50 MB of data. Please buy a top-up if required.

3. Please note that for an MMS, the attachment should not exceed 1200 KB in size for our Warp 5G SIM

4. Please make sure that you have the latest software update.

1. Disable Wi-Fi by going to Settings > Wi-Fi and tapping the Wi-Fi On/Off switch.

2. Turn on Cellular Data: Go to Settings > Cellular/Mobile data and set the Cellular/Mobile Data switch to the ON position.    

3. Scroll down and check if the app you’re trying to use is allowed to use Cellular Data.

   

1. Go to Settings > Messages.

2. Tap the MMS Messaging and Group Messaging toggle switches to turn them ON.

   

   If you don’t see Group Messaging, then just turn on MMS Messaging.

1. Go to Settings > Messages.

2. Turn ON iMessage.

3. Make sure the checkmark is set to your US Mobile phone number in the Send and Receive option.

   

4. Turn ON Send as SMS.

5. Go to Settings > Cellular / Mobile Data> Cellular Data Options / Mobile Data Options.

   

6. Check Data Roaming - Make sure all the roaming options are turned OFF.

7. Check Voice & Data - Make sure it is set to LTE.

   

1. Turn off Wi-Fi: Pull down the notification tray by sliding your finger down from the top of the screen, then tap the Wi-Fi toggle switch. Alternatively, you can tap Settings > Connections / Network & Internet and turn Wi-Fi off from there.  

2. Turn on Mobile Data: Pull down the notification tray by sliding your finger down from the top of the screen, then tap the Mobile Data toggle switch.  

   

   Most Android phones also have the Mobile data option under Settings > Data Usage or Settings > More > Mobile / Cellular Networks.

1. Go to Messages > tap on 3 dots > Settings > Multimedia message (MMS).

2. Tap the MMS / Group messaging toggle switches to turn them ON.

3. Restart the device for the changes to take effect.

   

4. Try sending/receiving MMS / Group message. ONLY If the issue persists, then go to Step 3.

Please check that your Access Point Name or APN settings are correct by following Step 5 in this guide.

APN Type:internet+MMS

If the issue still persists and if you are able to edit the APN, please try out the editing of the following settings from the APN and restart the device:

APN Type: default,supl

You may face Group Texting issues on your GOOGLE PIXEL device with Warp 5G and see the "Invalid Destination Address" error. If you do face this issue and are unable to send group texting even though you have a valid text and data plan, please perform the below-mentioned steps:

1. Head to Settings > Apps & notifications.

2. Tap See all 'xx' apps.

3. Tap the messaging app.

4. Tap Storage & cache.

5. Tap Clear cache to clear cache.

   

This should fix the issue on your Google Pixel phone. If you still continue to face the issue, please reach out to customer support over email, chat, or call!