People pay way too much for their wireless service! So we give customers the freedom to choose what they need and never pay for what they don’t.
That’s easy. It’s delivering the best possible experience to our customers. We think about customer experience with every decision we make:
We built a 24/7 customer support team of smart, empathetic, dependable individuals and trained them to treat customers the way they would like to be treated.
We don’t believe in long-term contracts. If customers are happy with our service, we’re confident they’ll stay with us. If they are not happy, we’re not going to make them stay.
We realize that our customers have different usage habits and different needs. Instead of offering a few expensive plans that bundle talk, text, data together, we allow customers to choose the exact levels of talk, text, and data they actually need.
We launched US Mobile on the GSM LTE Network with 4G LTE reaching more than 300 million Americans. This summer we’ll be giving our customers a choice of the 2 best networks in the country!
If you have any questions, please don’t hesitate to contact us. We’d love to hear from you.
You also might find an answer to your question with one of the links below.