What happens if I run out of data in my Shareable Data Plan?

If you use up all the data you paid for, the lines in your shareable data plan will not have data service anymore.

But don't worry, you can set up Automatic Top Ups on your shareable data plan so you never run out of data.

If you'd like to manage Top Ups manually, you can follow these steps:

We know that running out of data is inconvenient, and we want to help you avoid that. We'll send you a couple of warnings along the way:

1. We'll email you when your Plan has consumed 90% of the data.

2. We'll also email you when your plan runs out entirely.

3. In our app, when you look at your Shared Data Plan, you'll be able to see if you have fully consumed the purchased data. You'll also be able to know if you're on track to go over your base plan.

But don't worry, it's not permanent! You can get data service back in a couple of ways:

1. Buy a top-up at any time for $2/GB. The top-up takes effect immediately, and your lines will get data service back right away.

2. Or you can wait for your next billing cycle to start. Each cycle is 30 days long. The moment your new cycle begins, your lines will be back in business with the plans activated.