Dashboard

If your line is inactive and you've got no use for it, here's how you can remove it from your dashboard: Login to your Account Dashboard . Click on...

Email and dashboard notifications are the perfect way to stay on top of what's happening with the lines on your account. Every individual user (apart ...

Only the account owner can access Usage Management features on a line. If you have an Admin/Contributor/Viewer account, contact the account owner to c...

Only the account owner and admins can access Usage Management features on a line. If you have a Contributor/Viewer account, contact the account owner ...

You can only add priority data to your Dark Star line from the next billing cycle from the website dashboard or mobile app. If you need to add prior...

Now you can generate and download usage logs straight from your US Mobile dashboard! Sign in to your US Mobile account via a browser. Go to the Indiv...

Security questions for your US Mobile account become available after you have verified your account , and set up Two-Factor Authentication (2FA) . T...

If you've paid for another month of service and realize that you've chosen the wrong plan, here's how you can cancel the payment and reorder: Sign in ...

AutoPay is a service that automatically uses a credit card or debit card that you've saved to automatically renew your phone plan before it expires. ...

Setting up your account to enable signing in with your Google or Apple account is quick and simple.  Log in to your US Mobile dashboard. Go to Setti...

Just visit the US Mobile website and click on Sign in in the top right corner. Use your registered email ID to log in. It'll be the same one that ...

Now you can easily switch your line between our 3 networks ( Warp, Light Speed, and Dark Star ) at the push of a button. Please note that you need t...

Use this guide to manage your By the Gig Plans effectively. To set up a new By the Gig plan, follow the steps in this guide. Login to your account...

By the Gig Plans (or Shareable Data Plans) allow you to set up multiple lines that draw from a shared pool of data . Unlike traditional individual pl...

Watch the video or follow along with the written instructions to get 2FA all set in just a minute! Two-Factor Authentication (2FA) becomes available a...

Transitioning your number from a Physical SIM to an eSIM with US Mobile is a breeze, and the process is swift. You can even seamlessly transfer eSIMs ...

You can add multiple users with different access levels to your US Mobile account to help manage your account. There are 4 types of users, with diffe...

Upgrading from the legacy Light Speed network is easy as pie. The first step is to make sure 2FA (Two-Factor Authentication) is set up on your accou...

In most cases, you'll just need to scan the QR code on your device to install it. If that doesn't work, this guide will help you manually install the ...

You can check your account balance on your online dashboard, in the US Mobile application, or using SMS codes. Here's how you can do this: Sign in t...

Login to your US Mobile app. Download it for Android here . Go to My Lines and select your Unlimited Premium line. Scroll down and click on Mult...

Login to your US Mobile app. Download it for Android here . Go to My Lines and select your Unlimited Premium line. Scroll down and click on Mult...

Login to your US Mobile app. Download it for iOS here . Go to My Lines and select your Unlimited Premium line. Scroll down and click on Multi-Ne...

US Mobile rewards its loyal customers by referring their friends and family. When you refer a friend, we’ll give you upto $225 per referral to spe...

If you have multiple phone lines in your account, you can assign them names and icons to make it easier to identify which line belongs to whom.  1.   ...

iOS https://apps.apple.com/us/app/us-mobile/id1460013401 Android https://play.google.com/store/apps/details?id=com.usmobile.dashboard What you can do ...

You can change your upcoming plan through your account dashboard. Here's how you can do it: I f you have already been charged for the next month by Au...

You may be wondering what to do with your phone line if you're not going to be actively using it for a certain time, such as when leaving the country ...

The Multi-Network Add-On allows you to add a secondary line to your device, as long as you have an eligible Unlimited Premium Plan on your main li...

Yes, you can! If your whole family is using US Mobile, it would make sense to have everyone's phone line under the same roof. Or if you're a business ...

If you use up all the data you paid for, the lines in your shareable data plan will not have data service anymore . But don't worry, you can set up ...

If your SIM card has been lost or damaged, just ask us for a free replacement. You can chat with us, call  1-878-205-0088,  or email us at help@usm...

To check your remaining calls, texts, and mobile data via SMS, all you have to do is type 'Balance' and send it to us at +1(888)878-1488 . You'll ...

You can create a US Mobile account by clicking on " Sign In " towards the top right-hand corner when you open the US Mobile website and clicking on ...

We don’t force you to stay using a nasty contract . We're all about keeping you happy so that it makes you want to stay! Can we go the extra mile to ...

This article will walk you through how to interpret your shareable data lines' usage history. Pool Size The amount of data in gigabytes that your line...

Try the troubleshooting steps below to see if that resolves the issue. If these don't work, you can also reset your password or reach out to us on c...

If you have not verified your account, you will not be able to use any other features in your US Mobile dashboard (with the exception of Sign Out an...