Back to US Mobile
  • Faqs
  • Knowledge Base
Knowledge Base
US Mobile
  • Switching to US Mobile 9 Articles

    • How to Find Your Carrier Porting Information?
    • Porting Your Number to US Mobile
    • GSM vs CDMA Networks
    • Buying a New Phone
    • Is US Mobile a GSM carrier?
    View all
  • Activate Internet and MMS (APN Settings) 6 Articles

    • Configuring Your Device
    • What Is an APN? Why Do I Need to Input APN Settings?
    • What is MMS?
    • Android 1.5 APN Settings
    • Android 1.6 – 2.3.4 (Gingerbread) APN Settings
    View all
  • Billing 13 Articles

    • Does US Mobile Rollover Minutes, Text, or Data?
    • Can I Change My Plan in the Middle of the Month?
    • What Do I Do If I Run Out of Talk, Text, or Data In The Middle of The Month?
    • How Does Monthly Billing Work?
    • What Taxes and Fees Will I Have to Pay with US Mobile?
    View all
  • Getting Started with US Mobile 7 Articles

    • Logging Into Your Account
    • Activating a US Mobile SIM Card
    • I Received My New US Mobile SIM Card. What’s Next?
    • Where Can I Buy a US Mobile SIM Card?
    • How To Get a US Mobile GSM SIM Card
    View all
  • Rates and Plans 8 Articles

    • 100 MB to GB – What Can You Do with 100 MB of Data?
    • What Plans Does US Mobile Offer?
    • How Am I Billed for Talk Time and Text Messages?
    • Does US Mobile Have Monthly Plans?
    • Does it Cost Me to Call US Mobile Customer Support?
    View all
  • Bringing Your Device to US Mobile 4 Articles

    • Is My Device Compatible With US Mobile?
    • Can I Bring My Device to US Mobile?
    • How Do I Bring My Device Over to US Mobile?
    • If My Device Isn’t Supported, What Should I Do?
    View all
  • Services 7 Articles

    • How to Set Up and Access Your Voicemail
    • How to set up a Hotspot on your device
    • Call Blocking
    • Text Messaging
    • What is Data Throttling?
    View all
  • Coverage 6 Articles

    • International Roaming Coverage
    • Where is US Mobile Coverage Available?
    • Does Your Coverage Map Show LTE coverage?
    • 3G, 4G, and LTE coverage
    • Will My Phone Get High Speed 4G LTE Data?
    View all
  • My US Mobile Account 5 Articles

    • Can I Refill my Plan if I am Running Low on Talk, Text or Data?
    • Can I Share My Plan Across Multiple Devices?
    • Where Can I View My Usage?
    • Warranty and Refund Policies
    • Navigating My Online Account
    View all
  • Troubleshooting 4 Articles

    • Problems Sending MMS
    • My Data Isn’t Working
    • Why Isn’t My Device Working?
    • I’m Having Coverage Issues, What Should I Do?
    View all
  • Leaving US Mobile 4 Articles

    • Porting Your Number Out of US Mobile
    • Will I Lose My Number if I Stop Service?
    • What if I Want to Leave US Mobile? How Do I Do it?
    • Will I Get Refunded for My Unused Minutes?
    View all
  • Internet of Things (IoT) Devices 2 Articles

    • SIM Card for Internet of Things (IoT) Devices
    • Does US Mobile Support IoT?
    View all

Knowledge Base Categories

  • 9Switching to US Mobile
  • 6Activate Internet and MMS (APN Settings)
  • 13Billing
  • 7Getting Started with US Mobile
  • 8Rates and Plans
  • 4Bringing Your Device to US Mobile
  • 7Services
  • 6Coverage
  • 5My US Mobile Account
  • 4Troubleshooting
  • 4Leaving US Mobile
  • 2Internet of Things (IoT) Devices

Popular Articles

  • Configuring Your Device
    • -6
    • 93
  • How to Find Your Carrier Porting Information?
    • -235
    • 26
  • Is My Device Compatible With US Mobile?
    • -1159
    • 69
  • 100 MB to GB – What Can You Do with 100 MB of Data?
    • 3
    • 16
  • Logging Into Your Account
    • -1
    • 2

Phone:

1 (878) 205-0088

Email:

[email protected]

24/7 customer support

24/7

Customer Support

10 mins

Average Email Response Time


10 mins email response time
5-star rated by customers

5 Stars

Rated by Customers

© Copyright US Mobile.