Customers can choose to put their account on Auto Pay to avoid missing payments and avoid gaps in service of talk, text and data. It allows you to set up automatic payments for your bill using your credit or debit card. Once you sign up, we will automatically charge your debit or credit card 2 days before your current plan expires. You will still receive an invoice via email detailing all charges.
In order to activate Auto Pay, you need to:
- Sign in to your account in order to see your personal dashboard
- Tap “Turn On Auto Pay”, which is located on top of the page, below the bar where it says when your service ends.
- Choose your payment plan. We have already pre-populated the matrix with the plan you are currently using but feel free to change it before activating Auto Pay. Even with it activated you can upgrade and downgrade as you please.
- Tap “Activate Auto Pay” at the bottom of the page and it’s activated.
You now have one thing less to remember every month!
Change Auto Pay:
Cancelling Auto Pay is as simple as signing up, just choose “Turn Off Auto Pay” in your account. In case you need to change the credit or debit card on file, head to “Configure Auto Pay” on your dashboard to edit the default card in your Billing section.