Configuring Your Device

Select your OS

To start enjoying US Mobile’s cheap cell phone plans, you might need to configure your device. Make sure you have inserted the SIM card before starting the configuration. Select the OS (Operating System) your device is running on from the list. We hope you’ll enjoy our prepaid phone plans.

Don’t know the OS? Here’s how you find out:

Android

  1. Open your device’s Settings.
  2. Tap About Phone or About Device.
  3. Tap Android Version to display your version information.

iOS

All Apple products, like iPhone and iPad are running on iOS.

  1. Open the phone’s Settings.
  2. Click General, and then tap About.
  3. Check “Version”. If it says 8.1.3, it means you have iOS 8.1.3

Windows Phone

  1. Go to Start, swipe over to the All apps list
  2. Select Settings
  3. Tap System, About and More info.

Blackberry OS

BlackBerry 10 smartphones:
From the home screen, tap Settings and About. Tap the Category dropdown and select OS.

BlackBerry OS version 4.5 to 7.1 smartphones:
From the home screen, select Options. (Note: Options may be located in the Settings folder.) Click Options, Device and About Device Versions. Alternately click Options and About. The OS Version is the first set of numbers on the third line.

Android 4.0 & above

Internet and MMS

  1. Pull down the notifications screen & tap on Settings
  2. Tap on Mobile Data (some phones say “More”)
  3. Tap Mobile Networks (some phones have “Access Point Names” here)
  4. Tap Access Point Names
  5. Press the menu button
  6. Select New APN
    • Name: US Mobile
    • APN: pwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • APN Type: default,MMS,supl (if you cannot use MMS after setting these up please remove the content from APN types completely)
    • MMSC: http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC: 310
    • MNC: 260
  7. Select Menu and Save
  8. Go back one screen to the APN list and tap to Enable the PWG Mobile APN
  9. Restart phone & you’re good to go!

↑ Back to top

Android 2.3.4 (Gingerbread)

Internet and MMS

  1. From the home screen, press Menu
  2. Select Settings
  3. Select Wireless & Networks
    • Check that “Airplane mode” and “Wi-Fi” are unchecked
  4. Select Mobile networks
    • Check that “Data enabled” is checked
  5. Select Access Point Names
  6. Delete all existing APNs
    • Select APN
    • Press Menu
    • Select Delete APN
  7. Create new APN
    • Press Menu
    • Select New APN
    • Enter the following information:
      • Name: US Mobile
      • APN*: pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN Type: Admin,Default,MMS,Supl
      • *Case sensitive
      • Press Menu
      • Select “Save”
  8. Restart your phone & you’re good to go!

↑ Back to top

Android 2.2.1 (Froyo)

Internet and MMS

  1. From the home screen, press Menu
  2. Select Settings
  3. Select Wireless & Networks
    • Check that “Airplane mode” is unchecked and “Mobile network” is checked
  4. Select Mobile Networks
  5. Select Access Point Names
  6. Press Menu
    • Select Reset to Default
  7. Select US Mobile Data
    • Select “Name” and populate the field with: PWG Data
    • Select OK
    • Select APN and populate the field with: pwg
    • Select OK
    • Press Menu
    • Select Save
  8. Select US Mobile MMS
    • Select “Name” and populate the field with: PWG MMS
    • Select OK
    • Select “APN” and populate the field with: pwg
    • Select OK
    • Select “MMSC” and add “pwg.” so that the field reads: “http://pwg.mmsmvno.com/mms/wapenc”
    • Select OK
    • Press Menu
    • Select Save
  9. Restart phone & you’re good to go!

↑ Back to top

Android 2.1 (Eclair)

Internet & MMS

  1. From the home screen, press Menu
  2. Select Settings
  3. Select Wireless & Networks
    • Check that “Airplane mode” and “Wi-Fi” are unchecked
  4. Select Mobile Networks
    • Check that “Data enabled” is checked
  5. Select Access Point Names
  6. Delete all existing APNs
    • Select APN
    • Press Menu
    • Select Delete APN
  7. Create new APN
    • Press Menu
    • Select New APN
    • Enter the following information:
      • Name: US Mobile
      • APN: pwg
      • Proxy:
      • Port:
      • Username:
      • Password:
      • Server:
      • MMSC: http://pwg.mmsmvno.com/mms/wapenc
      • MMS Proxy:
      • MMS Port:
      • MCC: 310
      • MNC: 260
      • Authentication Type:
      • APN Type: Admin,Default,MMS,Supl
  8. Press Menu
  9. Select Save
  10. Restart phone & you’re good to go!

↑ Back to top

Android 1.6 (Donut)

Internet Setup

  1. Press the menu button
  2. Select Settings
  3. Select Wireless Controls
  4. Select Mobile Networks
  5. Select Access Point Names
  6. Press the menu button.
  7. Select New APN
  8. Enter the following details:
    • Name: US Mobile
    • APN: spwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC:
    • MNC:
    • APN Type: Admin,Default,MMS,Supl

↑ Back to top

Android 1.5 (Cupcake)

Internet and MMS

  1. Press the menu button
  2. Tap Settings
  3. Tap Wireless Controls or Wireless & Networks
  4. Tap Mobile Networks
  5. Check that “Data Roaming” and “Use Only 2G Networks” are both unchecked
  6. Tap Access Point Names
  7. Press the menu button
  8. Select New APN
    • Name: US Mobile
    • APN: pwg
    • Proxy:
    • Port:
    • Username:
    • Password:
    • Server:
    • MMSC: http://pwg.mmsmvno.com/mms/wapenc
    • MMS Proxy:
    • MMS Port:
    • MCC: 310
    • MNC: 260
    • APN Type: Admin,Default,MMS,Supl
  9. If no APN settings are present, a restore to factory default settings may be required

↑ Back to top

iOS Version 6 or Later

Internet and MMS

  1. Go to Settings, tap on WiFi and temporarily turn it OFF
  2. Back in Settings, scroll down to Messages and tap to open it. Make sure MMS is OFF
  3. Go back to Settings, tap on General and then Cellular
  4. Make sure Enable 3G is OFF & Data Roaming is ON
  5. Scroll down & tap on “Cellular Data Network”
  6. Under “Cellular Data Network” put in the following:
    • Cellular Data APN: pwg
    • MMS APN: pwg
    • MMSC: http://pwg.mmsmvno.com/mms/wapenc
    • MMS Max Message Size: 1048576
    • MMS UA Prof URL: http://www.apple.com/mms/uaprof.rdf
    • Leave all other fields blank
  7. Click on the Home button to go back to the main phone screen
  8. Restart your device once you have configured APNs.
  9. Go back to “Settings” one more time, scroll down and tap on “Messages” and turn it ON
  10. Press the Home button and you’re set to send & receive MMS on PWG
  11. Once you’ve tested to see that it works, you can re-enable WiFi, turn off Data Roaming and turn on 3G

Enabling 4G LTE – iOS 8 and Above

  1. Go to Home Screen
  2. Open Settings
  3. Select Cellular
  4. Select Enable LTE Switch
  5. Select Enable LTE
  6. LTE now enabled

↑ Back to top

iOS Version 5 or Earlier

Internet

  1. Select Settings
  2. General Settings
  3. Select Network
  4. Select Cellular Data Network
  5. Select APN
  6. APN: pwg
  7. Username: Blank
  8. Password: Blank

MMS

  1. APN: pwg
  2. Username: blank
  3. Password: blank
  4. MMSC: http://pwg.mmsmvno.com/mms/wapenc
  5. MMS Proxy: 216.155.165.50
  6. MMS Message Size: 1048576
  7. MMS UA Prof URL:http://www.apple.com/mms/uaprof.rdf

↑ Back to top

Windows Phone 8 & 8.1

Internet

  1. From the start screen, swipe left.
  2. Scroll down to and tap Settings.
  3. Scroll down to and tap cellular+SIM.
  4. Scroll down to and tap SIM settings.
  5. Tap add internet APN.
  6. Enter pwg in the APN field.
  7. Tap Save (disk icon).

MMS

  1. From the start screen, swipe left.
  2. Scroll down to and tap Settings.
  3. Scroll down to and tap cellular+SIM.
  4. Scroll down to and tap SIM settings.
  5. Tap add MMS APN.
  6. Enter pwg in the APN field.
  7. Enter http://pwg.mmsmvno.com/mms/wapenc in the MMSC (URL) field.
  8. Tap Save (disk icon)
  9. Restart your phone completely and try to use data. (power it off and then back on)

↑ Back to top

Windows Phone 7

Internet only

  1. Press the right arrow
  2. Select Settings
  3. Select Cellular
  4. Select Edit APN
  5. Enter the following settings:
    • APN: pwg
    • User name:
    • Password:
  6. Press the check mark

↑ Back to top

Windows Mobile 6.5

Internet Setup

  1. From the home screen, scroll to Settings
  2. Select Wireless Controls
  3. Select Menu
  4. Select Connections
  5. Select Advanced
  6. Select Select Networks
  7. Select New
  8. Enter: PWG
  9. Select Modem
  10. Select New
  11. Enter “SPWG Web” in the field – enter a name for the connection
  12. Select “Cellular Line (GPRS)” in the field “Select a Modem”
  13. Enter “pwg” in the field “Access point name”.
  14. You should now see a black dot in front of PWG Web
  15. Select OK on the top right
  16. Ensure “PWG” is selected for both drop down menus

MMS Setup

  1. From the home screen, select the “Messages” application
  2. Select Menu
  3. Select Settings
  4. Select Options
  5. Select Menu
  6. Select MMS Server
  7. Select New
  8. Enter the following:
    • Name: US Mobile MMS
    • IP Address:
    • Port number:
    • Server Address: http://pwg.mmsmvno.com/mms/wapenc
    • Connect via: PWG Web
    • Message size limit: 1024 KB
  9. Select and hold down PWG MMS
  10. Select Set as Default
  11. You will see a green dot to the right of PWG MMS confirming configuration is complete

↑ Back to top

Windows 6.1

Internet Setup

  1. Click on Start
  2. Select Settings
  3. Select Connections
  4. Select GPRS (DELETE ALL T-MOBILE OPTIONS)
  5. Select New and enter the following:
    • Name: US Mobile
    • Connect to: Internet
    • Access point Name: US Mobile
    • Username:
    • Password:
    • Primary dns:
    • Secondary dns:
    • IP address:
  6. Press Done
  7. Press Start
  8. Select Internet Explorer
  9. Press Menu
  10. Select Tools
  11. Select Options
  12. Select Connections
  13. “Automatically Detect Settings” should be checked
  14. Restart phone & you’re good to go!

↑ Back to top

Blackberry 10 & Blackberry Passport

Internet

  1. On the Homescreen, swipe down from the top.
  2. Tap Settings, and then tap Network Connections
  3. Tap Mobile Network
  4. Tap APN at the bottom of the screen.
  5. Access Point Name (APN): pwg
  6. Username:
  7. Password:
  8. Tap Save

MMS

  1. Slide your finger left on the display again to open the main menu.
  2. Open Text Messages
  3. Press the dots.
  4. Press Settings and select Text Messages
  5. Select MMS
  6. Press Advanced and enter the following details.
  7. APN: pwg
  8. MMSC URL: http://pwg.mmsmvno.com/mms/wapenc
  9. Proxy URL:
  10. Press Save

↑ Back to top

Blackberry OS

Internet and MMS

Internet and MMS are automatically configured as soon as you activate your US Mobile SIM card and place it in your BlackBerry! However, if you are experiencing connection issues with internet based Apps, follow these additional steps:

  1. Select Options or Settings and then select Options
  2. Select Advanced Options
  3. Select TCP (Option will say TCP/IP on OS 4.6 and higher)
  4. If applicable, check mark the APN Settings Enabled box
  5. Enter pwg as the APN (Ensure no entries in the username or password fields.)
  6. Click the back arrow and then select Save

↑ Back to top

Symbian OS

Generic Internet Setup

  1. From the main menu, select Settings
  2. Select Configuration Settings
  3. Select Personal Configuration Settings
  4. Select Add New
  5. Select Services (or Web)
  6. Select Account Name
    • Enter: pwg
    • Select OK
  7. Select Homepage
  8. Select OK again
  9. Leave the Username and Password fields blank
  10. Select Access Point Settings
  11. Select Proxy
    • Select Disable
    • Select OK
  12. Select Proxy Address
    • Enter: 0.0.0.0
    • Select OK
  13. Select Proxy Port
    • Enter: 8080
    • Select OK
  14. Select Data bearer
  15. Select GPRS
  16. Select OK
  17. Select Bearer Settings
  18. Select GPRS access point
    • Enter: pwg
    • Select OK
  19. Select Authentication
    • Select Normal
    • Select OK
  20. Leave the Username and Password blank
  21. Select Back twice
  22. Select the PWG profile
  23. Select Options
  24. Select Activate Service Settings
  25. Press the red End key to return to the home screen

↑ Back to top

Was this article helpful?

Related Articles

77 Comments

  1. Robert Macdonald Robert Macdonald

    I spoke with tmobile and have a unlock code for my samsung s3. I followed the given directions, but the screen to enter the code does notcome up as stated. Any help? I just opened an account and need to use my phone.
    Robert

  2. RJ RJ

    Android MMS not working. Contacted CS. APN settings are correct.

  3. Rosy Rosy

    Cannot send mms via email and all the apn settings are as listed for android 4.4. Are there different settings for 5.0.1 that is what my device is?

    1. Best bet would be to contact our support team by emailing at help@usmobile.com or calling 888-878-1488 or reaching us via live chat so we can figure it out for you. The APN for Android 4 and above have been updated now.

    1. Section updated, settings for all Androids 4.x.x and above have been added. If that doesn’t work, please contact the support team and they will help you fix it.

    1. Can you post here what you see in APN settings? I believe APN for Windows 8 should work with 10 as well.

  4. Cara Cara

    For anyone still having problems.. use all of the above settings, but also check the MMS box under APN Type. That’s what worked for me.

    1. Alicia Alicia

      This worked for me too. I didn’t have checkboxes under APN type, but I just added mms to the list that was already there, and my MMS started working. Before that, my data was working fine, but not MMS.

      Right now with the phone working, this is what I have under APN type: default,hipri,mms

      I hope this might help somebody!

  5. Sue Davis Sue Davis

    I have an Apple IPhone 6, and have tried to setup my internet and texting on the phone. When I’m rapt home, I have no problem with Internet or texting because my home has wifi, but when I’m away from my house–NOTHING. I called customer support a little while ago, and was told to go to the “configuring your internet page”. Well I went there and tried the solution that was suggested to me, and I still don’t have any internet outside of my home….what’s a senior citizen supposed to do?

    1. Hi Sue, Sorry about the delayed response. We had your services checked, they have been re-provisioned and you’re all set from our end. For the settings part, one of our support reps will get in touch with you during business hours to help you walk through APN settings process.

        1. On all our help pages, you may see a small chat widget at the bottom right. Click it and start chat with us 🙂

  6. Christine LeTourneau Christine LeTourneau

    Mine did work with typical directions. After I tapped APN there wasn’t anywhere that said add network. I had to tap my bottom menu button to get it to come up. My phone is prism II. Hope this helps someone! I just assumed on it after angrily tapping anything and everything!

  7. Augustin Augustin

    Android 4.4.4.——- setting—– more network—— mobile network—– APN

  8. Ken Lee Ken Lee

    I have been using US Mobile for 2 months and data worked fine until a week ago. I can’t access internet at all but phone calls still work. I checked my APN settings and they are good.

    1. Sorry for the late reply here Ken. Did you contact CS team via chat/email/phone yet? We can help you in a live environment that way.

  9. Oh my goodness! an incredible article dude. Thanks Nevertheless I am experiencing subject with ur rss . Don’t know why Unable to subscribe to it. Is there anyone getting equivalent rss problem? Anyone who is aware of kindly respond. Thnkx http://regularslots2016.ru

  10. cindy cindy

    I have entered all the correct settings and mms still does not work.

    1. Cindy, best bet would be to contact our CS Team by calling at 888-878-1488 so they can assist you in a live environment.

    2. Alicia Alicia

      If you haven’t figured this out yet, you might want to try making sure you have “mms” selected or listed under “APN type” in your APN settings.

  11. Kirdaph Kirdaph

    For Symbian S60V5 (9.4) phones. Should also work with custom firmware. You may not see green check, just select OK instead.
    Internet Setup
    1. Menu.
    2. Settings.
    3. Connectivity.
    4. Destinations.
    5. Internet.
    6. Options.
    7. New access point.
    8. Tap on No.
    9. Tap on Packet data.
    10. Tap on the Text field.
    11. Enter PWG Web and then tap on the Green check mark.
    12. Tap on OK.
    13. Highlight the PWG Web and then tap on Options.
    14. Tap on Edit.
    15. Tap on Access point name.
    16. Enter “pwg” and tap on the Green check mark.
    17. Tap on OK.
    18. Tap on Homepage.
    19. Enter http://www.google.com/ and then tap on the Green check mark.
    20. Tap on OK.
    21. Tap on Options.
    22. Tap on Advanced settings.
    23. Tap on Proxy server address.
    24. Enter 216.155.165.050 and tap on the Green check mark.
    25. Tap on OK.
    26. Tap on Proxy port number.
    27. Enter 8080 and tap on the Green check mark.
    28. Tap on OK.
    29. Tap on Back until you reach the Main menu screen.
    30. Tap on the Internet icon.
    31. Tap on the Web icon.
    32. Tap on Options.
    33. Tap on Settings.
    34. Tap on General.
    35. Tap on Access point.
    36. Tap on Internet and tap on Options.
    37. Tap on Select access point.
    38. Highlight PWG Web and then tap on OK.
    39. Your manual internet will now be configured and set as default.
    40.

    MMS Setup
    1. Menu.
    2. Settings.
    3. Connectivity.
    4. Destinations.
    5. Multimedia msg.
    6. Options.
    7. New access point.
    8. Tap on No.
    9. Tap on Packet data.
    10. Tap on the Text field.
    11. Enter PWG and then tap on the Green check mark.
    12. Tap on OK.
    13. A new Access point is added.
    14. Highlight the new access point and then tap on Options.
    15. Tap on Edit.
    16. Tap on Access point name.
    17. Enter “pwg” and tap on the Green check mark.
    18. Tap on OK.
    19. Tap on Homepage.
    20. Text field.
    21. Enter: http://pwg.mmsmvno.com/mms/wapenc
    22. Tap on OK.
    23. Tap on Options.
    24. Tap on Advanced settings.
    25. Tap on Proxy server address.
    26. Enter 216.155.165.050 and tap on the Green check mark.
    27. Tap on OK.
    28. Tap on Proxy port number.
    29. Enter 8080 and tap on the Green check mark.
    30. Tap on OK.
    31. Tap on Back until you reach the Main menu screen.
    32. Tap on the Messaging icon.
    33. Tap on Options.
    34. Tap on Settings.
    35. Tap on Multimedia Message..
    36. Tap on Access point.
    37. Tap on PWG OK.

  12. Mang Mang

    I am using IPhone se. I couldn’t use internet after follows all directions. But now I can use internet. You should enter LTE APN : pwg . US mobile add one more step for users of IPhone.

    1. M.M M.M

      Thank you for the comment!!! Now I am able to use LTE!! From iPhone user

  13. The procedure for an iphone at ios9 is out of date. I got it working but some of the instructions don’t make sense. I never did, for instance, find MMS settings. Things are not in the same places as described in the “recipe”. Would be worth having someone do an update.

  14. James James

    HTC one M8… new sim allows phone calls but no data, so! trying to set APN – under MOBILE DATA, no GSM/UMTS Options… but under CDMA, Access Point names – Internet (VZWINTERNET) when clicking menu – the only option is RESET TO DEFAULT… no add or other options??? what to do here ? locked against changes ? HELP

    1. James,

      Can you send us screenshots of your APN settings at help@usmobile.com? I think the best way to get this resolved is to contact us directly at 888-878-1488 or by initiating a live chat by clicking chat widget at bottom right of this page.

      Looking forward to talk to you.

  15. Jim Bush Jim Bush

    In your instructions for “Configuring Your Device” using Android 2.2.1 (Froyo) under step number 7 for chosing a Name, you have ” Select T-Mobile Data” where it should apparently say Select US Mobile. This caused some confusion in completing the information. Just want you to know about it.

  16. Joynal Rab Joynal Rab

    Just setup BlackBerry Passport with above instructions and we’re good to go! Thanks!

  17. Molly Molly

    The data instructions for Windows 8 & 8.1 just worked perfectly for my Blu Win phone running Windows 10, so I think they’re good for any Windows 10 phone.

  18. Rosco Rosco

    How can I send messages without using data. I have an iPhone 5S. Is there a way to send the messages without using data?

    1. Hi Rosco,

      Thank you for contacting US Mobile.

      You can send and receive text messages from your phone and text messages will not consume your data. Kindly turn iMessages off from your phone settings and you should be all set. Please go to Settings > Messages > iMessages (turn it off).

      I hope the above answers your concern.

  19. Rosco Rosco

    Which is off on my phone but it still uses data to send mms. Is there a way to send them without using data?

    1. In order to send and receive simple/plain text, you don’t need data. But you can’t send/receive MMS without data services.

  20. creed creed

    Just put in the sim card in iPhone 7. I didn’t need to do anything on the list of instructions and everything works. Yay technology!

  21. Rosco Rosco

    Ok thanks I gues that helps but I was hoping to send them without data

  22. neha neha

    Hi All, Thought it may help someone so i can say setting of APN given above for me when i setup it exactly its given in article . When i contacted customer care they send me this link for APN setting and its working.

  23. KB KB

    I just setup my iPhone6s (iOS 10.1), and if you want to use LTE, make sure to set it to “Data Only”. When I set it to “Data + Voice” it stops working (and put it back to data only, it works again). This should be noted in the instructions.

  24. Glenn Glenn

    MMS is not working on the current version of iPhone. I think I will change to a provider that has automatic settings that work.

    1. Glenn, we’re sorry for the inconvenience. Please get in touch with us with our support team for immediate resolution. We’re available 24/7 via chat, phone and email.

      Phone: 611 (from US Mobile Number) Universal : +18888781488
      email: help@usmobile.com

    2. TERESA DEGOEDE TERESA DEGOEDE

      I know right?, we pay for an expensive phone and it works like the stone age..I cant even send photos,
      why have an iphone if you cant send photos.

      1. Teresa,

        In order to send picture through messages you can either use iMessage to share it with an Apple user. For non-Apple users you need to turn off iMessage and turn on MMS (if available). Please note that MMS only goes through mobile data and not WiFi, so please make sure that your cellular data is turned on.

        For further assistance please send us an email at help@usmobile.com.

        Thank you.

  25. Android 4.4 fill all fields as described in the instructions under apn type just put MMS
    That worked for me

  26. Mario Mario

    Hello I have a One Plus one android / cyanogyn mod / phone that I still cannot get the MMS to work on. I have tried all the options above with no success. Please advise

  27. Mike Mike

    I have iOS 6 or later on my iPhone 5…

    What is MMS? I don’t see anything on my iPhone that says “MMS”;
    I have nothing that says “Enable 3G” to turn off;
    You say tap on Settings, then General, then Cellular but Cellular isn’t under General;
    I can’t turn on Messages.

    Just looking for instructions that match my phone…

  28. Kelly Kelly

    anyone using a Samsung s7 Edge? It installs default APNs when the sim is inserted that cannot be edited or turned off. They conflict with the US Mobile APN setting as described above so MMS does not always work.

  29. mary mary

    From the home screen, scroll to Settings
    Select Wireless Controls
    Select Menu
    Select Connections
    Select Advanced
    Select Select Networks
    Select New
    Enter: PWG
    Select Modem
    Select New
    Enter “SPWG Web” in the field – enter a name for the connection
    Select “Cellular Line (GPRS)” in the field “Select a Modem”
    Enter “pwg” in the field “Access point name”.

    i follow all these steps but then do not get an arrow or black dot. but it gives me an option to push next and then asks me for user name and password.and domain if provided by ISP or network administrator.

  30. joe joe

    These instructions are very out of date- latest update here is for iOS 7 but I have 10 already. I had to have a tech walk me through on the chat line. So far this was the only thing that made me a little nervous about US Mobile- that and the long time to receive a SIM in the mail.

    1. Joe,

      We apologize for the inconvenience this may have caused. If you have any issues regarding our services or have any valuable suggestions, let us know through email at help@usmobile.com, chat with us or simply give us a call. We are here 24×7 for your assistance.

  31. I do like the way you have presented this situation plus it does indeed give me personally a lot of fodder for consideration. Nonetheless, because of what I have seen, I just simply hope as the actual feedback stack on that individuals stay on point and don’t embark upon a tirade associated with some other news du jour. Anyway, thank you for this excellent piece and while I do not really agree with this in totality, I respect the standpoint.

  32. Tom Tom

    Anyone know what the APN settings are for a 4g modem/router? – it’s basically a mobile hot spot. I’m trying to set up a Netgear LB1120 and cannot connect to internet.

  33. Mike Mike

    Yes, setting up the APN on a laptop with a US Mobile SIM card and what to enter for the APN screens in settings in WINDOWS 10.

    1. Hey Mike,

      The process should be somewhat similar for Windows 10 as it is above for Windows 8.1 and above, you should see options for similar fields i.e. APN should be pwg the same details would apply to the MMS and MMSC as mentioned above. Should you need further help, drop us a line at help@usmobile.com 🙂

  34. Richard B Richard B

    Activated a Super LTE Sim Card in my phone today. Ported from a US Mobile GSM Sim Card number. Everything went very smoothly. The APN was set up automatically, not sure if from the Sim Card or over the network. Also added several Verizon entries to my Contacts which are of no use.

    1. Thank you for getting in touch, we’re glad to hear that your services are working great 🙂 with the Super LTE network the settings should automatically configure upon the phone restarting once. Apologies for the default contacts though. If you need any help, don’t hesitate to drop us a line at help@usmobile.com, have a good one!

Leave A Comment?