In the United States, wireless carriers operate on a range of different frequency bands. In order to be compatible with any given carrier, your device must support the frequency bands which that carrier runs on.
For US Mobile’s prepaid phone plans:
- Nearly all phones will work on US Mobile for talk, text, and data.
- Your phone must have 1700 MHz (AWS) to get US Mobile LTE coverage. US Mobile uses 1900 MHz for HSPA+/4G connectivity. Nearly all modern phones have the 1900 MHz band.
Note: That some Android phones and iPhones 5S and below may vary by region, and may not support the same bands in different regions. An easy way to check if your phone will work on the US Mobile network is to check WillMyPhoneWork.net. In order to find the specific model number for your device, please go to Settings> About Phone/Device.
If your phone isn’t compatible, don’t despair we have a wide selection of compatible, unlocked phones in our store. Learn more about how to unlock your phone from any carrier, and how US Mobile can unlock your phone free.
Still confused? Don’t sweat it. Our Customer Support team is available 24/7 to help troubleshoot any issues you may have. Contact us at 1-888-878-1488, firstname.lastname@example.org or via the chat box. Our customer support team answers calls within 20 seconds, emails within 10 minutes, and chat conversations from our website within 5 seconds.