Is My Device Compatible With US Mobile?

In the United States, wireless carriers operate on a range of different frequency bands. In order to be compatible with any given carrier, your device must support the frequency bands which that carrier runs on.

For US Mobile’s prepaid phone plans:

  • Nearly all phones will work on US Mobile for talk, text, and data.
  • Your phone must have 1700 MHz (AWS) to get US Mobile LTE coverage. US Mobile uses 1900 MHz for HSPA+/4G connectivity. Nearly all modern phones have the 1900 MHz band.

Note: That some Android phones and iPhones 5S and below may vary by region, and may not support the same bands in different regions. An easy way to check if your phone will work on the US Mobile network is to check it on our Networks page. In order to find the specific model number for your device, please go to Settings> About Phone/Device.

If your phone isn’t compatible, don’t despair we have a wide selection of compatible, unlocked phones in our store. You can learn more about how to unlock your phone from any carrier by clicking here.

Still confused? Don’t sweat it. Our Customer Support team is available 24/7 to help troubleshoot any issues you may have. Contact us at 1-878-205-0088, [email protected] or via the chat box. Our customer support team answers calls within 20 seconds, emails within 10 minutes, and chat conversations from our website within 5 seconds.

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  1. will will

    1900 mhz band is not available for tmobile compatible devices in all ares , only locations that have been refarmed . in other words , unlocked att phones will work on us mobiole but at edge speeds.

    1. Hi Will,

      The frequencies that you’re looking for are below. Any GSM unlocked phone that support these frequencies will work fine.

      LTE Frequencies:
      1700 MHz & 2100 MHz AWS band 4
      1900 MHz PCS band 2 (in refarmed areas)
      Lower 700 MHz band 12 (in development) / in service in selected areas

      3G/4G Frequencies (WCDMA):
      1700 MHz & 2100 MHz AWS band 4
      1900 MHz PCS band 2 (in refarmed areas)

      2G Frequencies (GSM/GPRS/EDGE):
      1900 MHz PCS band 2

  2. Aaron Adkins Aaron Adkins

    I have a Verizon Htc droid dna. I am currently not with a provider right now. Is it compatible?

    1. Seems like it supports our frequencies but only up to 3G.

      2G bands CDMA 800 / 1900
      GSM 850 / 900 / 1800 / 1900
      3G bands CDMA2000 1xEV-DO
      HSDPA 850 / 900 / 1900 / 2100
      4G bands LTE band 13(700) – Verizon

      The device wont be able to provide data on 4G/LTE. Everything else should work fine.

      1. Andy Andy

        What is the cheapest phone I can buy from you which supports LTE band 12 700 MHz ?.

        It seems that service is not available where I live without this, but I cannot afford an iphone 5 or 6 or similar.


        1. CS Team CS Team

          There are 2 phones that support band 12 under $110/-. The name and the link for the phones are as below for your convenience.

          1- Huawei SnapTo – $109/-
          3G: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
          4G: LTE band 2(1900), 4(1700/2100), 5(850), 12(700), 17(700)
          Link –

          2- ZTE Avid Plus – $89/-
          2G/3G/4G/LTE Capable
          GSM 850/900/1800/1900
          3G/UMTS:850/AWS/1900 MHZ
          LTE Band 2, 4, 12
          Link –

          We hope that the above information answer’s your concern.

  3. Carol Carol

    Is a TMobile phone considered to be a locked or an unlocked phone? I guess I’m confused as to whether it is just locked to the network, in which case it should work as is, or whether it is locked to the T Mobile brand service. Specifically I’m wondering if any old TMobile phone from Amazon or T Mobile’s site or from Walmart or Target would work, as I’m not impressed with the phone choices on this site.

    1. The best place to confirm that would be T-Mobile support. All you need to provide is the IMEI number of the phone to them and they will let you know of the lock status of the phone.

      However, T-Mobile device should work fine with our network and is considered to be fully compatible as well.

  4. Sandra Kaiser Sandra Kaiser

    I would like to buy an external hot-spot device that uses a sim card, plugs in to my laptop and would enable it to access the internet when I am traveling. Do you support any of these devices. I am currently a customer and realize this would be a separate account.

    1. Sandra,

      Thank you for your question. I’m afraid we’re currently not offering any specific devices so I won’t be able to recommend you one for now. However, any hotspot device compatible with T-Mobile will work. You can also get any unlocked device which supports GSM frequency bands: Band 2 (1900 MHz), Band 4 (1700/2100 MHz), Band 12 (700 MHz).

  5. Shonn Shonn

    Will a sprint prepaid phone, or any prepaid phone work on Us Mobile? if I bought a semi-new(condition new, but manufactured two years ago) on Amazon and inserted your SIM card would it work? Can a locked phone be unlocked by Us Mobile? How do I tell if a phone is locked?

    1. Hey Shonn, If you’re planning to purchase a Sprint phone please make sure that it’s an unlocked one because only GSM unlocked is compatible with our network. More so, we don’t unlock Sprint phones. In order to know if the phone is unlocked or not, you can either get in touch with people you’re gonna buy this phone from or you can try using SIM card of any other carrier to see if that works.

  6. Nirav Nirav

    Will an iphone 7 for T-mobile work with a US mobile sim card?

    1. Nirav,

      Any T-MObile phone will work absolutely fine with our services provided it is paid for and has no restrictions on it by the carrier.

      Thank You

      1. Jeremy Jeremy

        Does this mean you can buy a phone locked to T-Mobile’s network and it will work with US Mobile without needing to be unlocked?

        1. Jeremy,

          T-Mobile’s locked phones works just fine with us, provided that they are not under any special restriction. You can get a confirmation on this from T-Mobile or point of purchase.

    1. Shonn I checked your device if you have the Yezz Andy 3.5E2I Sub-Model AM35E2I043 (Americas), it will work just fine, provided it GSM unlocked.

      Thank You

    1. I’m afraid Zion, we’re not offering roll over at the moment. Any plan/add-on that you purchase is valid only for 30 days from the date of purchase.

      Thank You

  7. Derek Derek

    Hi, I’m using an Apple iPhone 5s and the submodel is A1530. It says that my phone is compatible for 2G, MAY be compatible for 3G but NOT compatible for 4G LTE. Can I know what does this mean for me and if I can still use US mobile?

    1. Derek,

      Your phone should support 2G/3G service provided that it is fully unlocked. 2G/3G and 4G/LTE are technologies which provides internet to phones. You can use your phone for talk, text and data speeds of up to 2G/3G.

  8. Jeremy Jeremy

    Does this mean you can buy a phone locked to T-Mobile’s network and it will work with US Mobile without needing to be unlocked?

  9. Fred Fred

    Can T-Mobile sim cards be used in place of US-Moble’s , seeing as it is a shared T-Mobile network?

  10. Ketaki Ketaki

    Hey, I will be traveling to US from India in couple of weeks… N I use Samsung Galaxy on8… I was wondering if this device is compatible with tmobile 3g n 4g. Some tried checking the same on but the model galaxy on8 is somehow not listed there. It would be appreciated of you could let me know. Thanks!!!

  11. Kay Kay

    Hello, I will be on vacation in the USA. However I am using inifinix hot 4 lite phone. It currently runs on 2G – 850/900/1800/1900 & 3G -900/1900/2100. I would like to know if this would work in the USA.

    1. Kay,

      As per the specs provided, the device has the bands required to work with us for up-to 3G connectivity. If it’s unlocked, it should work. For further details, drop us a line at [email protected].

      Thank you!

  12. Amanda Amanda

    Can I use my Sprint iPhone 7 Plus on your network? How do I know if it will work

    1. Hey,
      thanks for getting in touch, Lansing and the surrounding areas of Ithica should have decent coverage, however to get a better idea, if possible send us the complete address at [email protected] and we can look further into this. Also, if your ATT LG G3 is GSM unlocked from ATT, it should work fine. Let us know if we can help further =)

    1. Based on the coverage in your area, you should get speeds up to 4G or LTE it really depends on whats in your area 🙂 For more details, you can always drop us a line at [email protected] , we’re always happy to help!


    My phone is NOKIA 5
    Will it work it Canada/ US ?

  14. Dheeraj Shah Dheeraj Shah

    mg phone is oppo f1s A1601. Will it support us sim?

    1. Hi Dheeraj! Your phone is compatible with our GSM LTE network for talk and text only. It does not support the frequency bands required for cellular data access. For further info please reach out to our experts at 888-878-1488 or through chat.

  15. Melinda Melinda

    Verizon prepaid phones don’t work. You have to use their carrier service for atleast 12 months before they’ll unlock it to another carrier. Major bummer. Make sure the phone is unlocked :{

    1. Thank you for reaching out. Our help team has sent you an email addressing your query. If you have any further questions let us know.

  16. Sam Sam

    I have an LeTv LeEco Le2 X526

    Can you confirm this phone will work on all bands for data?

  17. Lonnie Stallings Lonnie Stallings

    My phone is a cubot p20…will it do anything on your network. Thanks

    1. That phone will only be able to make and receive calls and send/receive texts over 2G on our GSM LTE network, as it does not have the required 3G and LTE frequencies.

  18. DVA DVA

    Checking the list that is linked above and on a different website provided no helpful information as my Moto G5s Plus is not listed nor is the model number.XT1860. Since it was made 5/2018, I assume it’s acceptable, but I’d prefer not to assume. It IS accepted by T-Mobile, but wanted to ensure it was acceptable as it also employs Verizon network.

    1. Sorry for the delay in getting back to you. If you mean XT1806, then it’s perfectly compatible with both our networks as it’s the US spec version of the G5s plus and is designed to work with all major North American carriers.

  19. Rajeswari Das Rajeswari Das

    I am moving to Arizona for my higher studies. I have a Redmi Note 7 pro phone. Can you tell m e if Redmi Note 7 pro will work in the USA network. I cannot find any substantial answer on the internet regarding the same.

    1. Most of Xiaomi’s phones aren’t really intended for the US market and the Redmi Note 7 pro is no exception. It does not possess any of the LTE frequencies either of our two networks use. It can still be used for basic talk and text over 2G on our GSM LTE network, but cellular data is a no go.

  20. shan shan

    Checking to see if a unlocked VZW Casio G’zOne Ravine 2 will work with your LTE service, at least the 3G. We have no GSM service here.

    1. Afraid not. This is a CDMA only phone and as such won’t work with either of our two networks. We recommend an LTE capable phone for the best experience. Use the chat icon at the bottom right to learn more.

  21. Gale England Gale England

    I have a cheap ZTE flip phone model #Z233VL. Is this phone compatible? I only need talk capabilities. I don’t text or use internet. I’m looking for a low priced plan with unlimited talk. I am currently with Tracfone Wireless Inc. I would like to keep my same #. Do you have a plan?

    1. That phone ought to work with our Super LTE network. You can get 4000 minutes for $11 before taxes, or unlimited talk and text for $12 before taxes*. You can keep your number while switching too. Please click the chat icon for step by step assistance at any time.

      *Prices correct at time of reply. See to learn more.

  22. Jeannie Jeannie

    Hi there, I not sure if my phone is compatible as it I can’t find the Model and Model number under the list. Could help to check if Oppo R11, CPH1707 work in US and Canada?

    1. Hey Jeannie!

      Your Oppo R11 should work fine with our GSM LTE network as long as it’s unlocked and you’ve adequate coverage ( in your area. Our services will only work in the US since International Roaming is still in the works. Feel free to write to us at [email protected] or chat live with us if you have any more questions.

  23. Vu Manh Bui Vu Manh Bui

    Hello, is a small cellphone like Slide 2.4″ unlocked Quad-Band 2G compatible?

    1. Hi 🙂 This should work fine with our GSM LTE service as long as it is unlocked and you have coverage in your area. Please feel free to reach out to us via email on [email protected] so our support team can guide you better.

  24. Niko Bellic Niko Bellic

    Is it possible to use a device that uses the GSM 900 frequency with US mobile?

    1. Hi, If you are looking to use a GSM device then it must support 1900 MHz PCS band 2 to work on our GSM LTE network.

  25. Lamar Gilbert Lamar Gilbert

    Will my jitterbug flip phone work with your prepaid plan ?

    1. Jitterbug phones if unlocked should work with our service provided there is coverage in your area. Please feel free to reach out to us via email on [email protected] so our support team can guide you better.

  26. arun arun

    I have a samsung M20 bought in India. It is unlocked. Will it work with your network.

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