Carrier porting information

To transfer your number to US Mobile, you'll need your account number and transfer PIN from your current carrier. Find your carrier below for instructions on how to get them.

tip

Use your browser's Find function (Ctrl+F or ⌘F) to quickly find your carrier.

A

Access Wireless

Account Number & PIN: Call +1 (866) 594-3644.

Hours: Mon–Sat 10am–midnight EST, Sun 10am–7pm EST.

Affinity Cellular

Account Number & PIN: Email [email protected] or call +1 (833) 679-1090.

Airvoice Wireless

Account Number: Your 20-digit SIM card number with Airvoice Wireless.

PIN: Last 4 digits of your phone number.

Port center: 888-944-2355.

Allvoi Wireless

Account Number: Sign in to your account or call +1 800-816-7907.

PIN: Call +1 800-816-7907.

Hours: Mon–Fri 9:00AM–6:30PM EST.

Altice Mobile

Account Number: Your 7-digit phone number.

PIN: Contact Altice Customer Care at 866-200-7186 (options 1, 1, 1, 2, 5) for your 6-digit PIN.

Port center: 516-803-1588.

Assurance Wireless

Account Number: Found in the top right corner of any bill, in your online account, or by calling +1 (888) 321-5880.

PIN: The 6- or 10-digit PIN you chose when signing up for Assurance Wireless. Check your welcome letter.

AT&T Landline

Account Number: Your 10-digit phone number.

PIN: The 4 digits immediately to the right of the phone number in the top right corner of your bill.

Helpline: +1 (877) 910-0468 or +1 (866) 791-0240.

AT&T Postpaid

Account Number: 9- or 12-digit wireless account number (top-right corner of bill). Sign in to myAT&T and go to Profile > Sign-in Info > My linked accounts.

note

If you have a bundled account with wireline, internet, or DIRECTV, there will be a separate wireless account number on the bill.

PIN: 6-digit port-out PIN. To get it:

Via phone:

From your AT&T device, call *PORT.
Follow the prompts to receive a Number Transfer PIN by text.

Via myAT&T app:

Sign in on your AT&T device.
Go to Profile and select People & Permissions.
Scroll to Transfer phone number and select Request a new PIN.

Online via myAT&T:

Go to your myAT&T profile.
Choose People & Permissions.
Select Wireless.
Scroll to Transfer phone number and select Request a new PIN.

Port center: 888-898-7685.

AT&T Prepaid

Account Number: 12-digit account number.

PIN: 4-digit number.

note

Prepaid and Postpaid have separate account numbers. Your phone number is not the account number.

Port center: 800-901-9878.

AXvoice

Account Number: Email [email protected].

PIN: The 4-digit number you use to sign in to your account.

B

Bandwidth

Account Number & PIN: Call +1 800-808-5150.

Port center: 800-808-5150.

Beast Mobile

Account Number & PIN: Email [email protected] or call +1 (800) 756-0240.

Black Wireless

Account Number: Your SIM card number with Black Wireless.

PIN: Last 4 digits of your phone number.

Boom! Mobile

Account Number: Your customer number, found in your online account under "Contact Info."

PIN: Found in your online account under "Contact Info."

Boost Mobile

Account Number: 9-digit account number (not your phone number).

PIN: 4-digit number.

Port center: 833-502-6678.

BOSS Wireless

Account Number & PIN: Call +1 (800) 689-0617.

BYO Wireless

Account Number: Found in your online account.

PIN: Last 4 digits of your phone number.

C

campusSIMS

Account Number & PIN: Call +1 888-393-9396 (Mint Mobile's Care Department).

Cellcom

Account Number: Listed on your invoice.

PIN: Contact the Cellcom port center at +1 800-236-0055.

note

Prepaid accounts have a centralized zip code. Contact member service to obtain it.

Port center: 800-236-0055.

CenturyLink

Account Number: Top of your monthly invoice or in your My CenturyLink account (upper right corner).

PIN: Call +1 800-244-1111.

Port center: 800-244-1111.

China Telecom Americas

Account Number & PIN: Call +1 (866) 692-8872.

Chit Chat Mobile

Account Number: Left side of your Chit Chat Mobile dashboard.

PIN: Last 4 digits of your phone number.

Comcast (Xfinity)

Account Number: Sign in to your Xfinity account — found under Account Details or in the upper right of any bill.

PIN: Pre-selected by Comcast. Reset it through your online account if needed.

note

If you have a standalone Xfinity Mobile account (not a bundled account), go to Xfinity Mobile instead.

Port center: +1 844-963-0117.

ConnectED Mobile

Account Number: Call +1 609-831-9966 or email [email protected].

PIN: Email [email protected].

Consumer Cellular

Account Number: Typically starts with 1000. Found in the upper-right corner of a bill or your online account (not your phone number).

PIN: Alphanumeric, 6 digits. Sent by text to each device and specific to each phone number. The original PIN is valid indefinitely unless you change it.

Port center: 888-750-5519.

Cox Communications

Account Number: Call +1 (800) 234-3993.

PIN: Printed on the first page of your monthly Cox bill. Also viewable in the Cox App.

CREDO Mobile

Account Number (also called Member Number): Text "ACCOUNT" to 27336.

PIN: Default is 0000 or 1234. If you've changed it, find it in your Credo account page or call 1-866-952-5017.

Port center: 866-952-5017.

Cricket Wireless

Account Number: 9-digit account number (not your phone number).

PIN: 4-digit number, also called the Authorization ID (AID). To reset it:

Call 855-246-2461.
Enter "1111" three times.
Press # to receive a One Time PIN by text.
Enter the One Time PIN.
Choose your new PIN.

Port center: 855-246-2461.

C Spire / Cellular South

Account Number & PIN: Contact C-Spire at 855-277-4735.

Port center: 855-277-4735.

CTExcel

Account Number & PIN: Email [email protected] or call +1 (877) 331-9871.

D

Datavo

Account Number: Check your Datavo bill, text "DATA" to 611 from your Datavo line, or call 1-866-774-3555.

PIN: Email [email protected] or call +1 (877) 732-8286.

DataXoom

Account Number & PIN: Email [email protected] or call +1 (510) 474-0044.

Digium Cloud Services

Account Number & PIN: Email [email protected] or call +1 (256) 428-6271.

Dingtone

Account Number & PIN:

Open Dingtone and select "Connect."
Select the phone number you want to port out.
Choose "Port Out This Number."
Select "I Agree" and pay the port-out fee.

E

easyGo Wireless

Account Number & PIN: Call +1 888-210-0757.

Port center: 888-210-0757.

EcoMobile

Account Number & PIN: Call +1 (855) 825-8855.

eVoice

Account Number & PIN: Email [email protected] or call +1 (866) 761-8109.

Expo Mobile

Account Number & PIN: Call +1 (800) 818-1597.

F

FairPoint Communications (Consolidated Communications)

Account Number: Provided at signup. Found on the top right of any bill.

PIN: 4-digit authentication number. Call +1 (844) 968-7224 or +1 (866) 442-5679 if you don't remember it.

Flash Wireless

Account Number: On any bill, by calling +1 (888) 226-2141, or in MyAccount online.

PIN: 4- to 10-digit number. Email via myflashwireless.com, call +1 (888) 226-2141, or find it in MyAccount online.

FreedomPop

Account Number & PIN: Sign in to FreedomPop and go to Overview > Manage Settings > Port-Out Info.

For help: chat via Website Support > Help > Live Chat > Request PIN, or call 424-317-9266 (option 1 for English, option 3 for ports).

FreeUp Mobile

Account Number: Your 10-digit phone number. Call +1 (888) 316-0686 if needed.

PIN: The PIN you created at signup. Call +1 (888) 316-0686 if you don't remember it.

Frontier Communications

Account Number: 17-digit number beginning with your 10-digit phone number. Found at the top of your bill or in your online account.

PIN: Found on page 1 of your Frontier bill.

Port center: 800-921-8101.

G

GCI

Account Number: On any bill, or contact GCI via chat or call +1 800 800 4800.

PIN: 5-digit alphanumeric PIN you chose at signup. Used to authenticate with customer service.

Gen Mobile

Account Number: Your phone's IMEI. Dial *#06# to check it, or call +1 (833) 528-1380.

PIN: Call +1 (833) 528-1380.

Good2Go Mobile / Ztar Mobile

Account Number: Your phone number.

PIN: Last 4 digits of your phone number.

Port center: +1 800-416-3003.

Google Fi

Account Number: 5-digit account number.

PIN: 5-digit number.

To get both:

Sign in to the Google Fi app or website.
Go to Manage plan > Leave Google Fi.

Port center: 844-825-5234, or contact via app or chat.

Google Voice

Account Number: Your 10-digit Google Voice phone number.

PIN: Your Google Voice voicemail PIN.

note

Google Voice ports can take 5–7 days. When you start a port-out, Google will email you instructions to unlock your number. Native Google Voice numbers incur an unlocking fee; numbers originally ported into Google Voice do not.

To unlock your number, visit www.google.com/voice/unlock.

GoSmart Mobile

Account Number: Your 10-digit GoSmart Mobile phone number.

PIN: The same PIN you use when contacting GoSmart Mobile. To set one up:

Dial 611 from your GoSmart phone.
Say "No" when prompted to refill.
Select "Manage my account."
Select "Change my account PIN."

Port center: 877-582-7788.

GreatCall (Lively)

Account Number: On any bill, in your online account, or call +1 (800) 733-6632.

PIN: 0000.

H

H2O Wireless

Account Number: 8-digit account number. Call +1 800-562-3229.

PIN: 4-digit number (default is the last 4 digits of your SIM card number). Call +1 800-562-3229.

Port center: 800-562-3229.

Hawaiian Telcom

Account Number: 15-digit number in the top center column of your monthly invoice.

PIN: Call +1 877-482-3322, then press 1, 1, 1.

Hello Mobile

Account Number: Found in the middle to upper right after signing in to your Hello Mobile account online.

PIN: 4-digit number (default is the last 4 digits of your phone number).

Port center: 888-954-3556.

HughesNet

Account Number & PIN: Contact support via chat or call +1 (866) 482-1777.

Hushed

Account Number & PIN: Email [email protected].

I

i3 Mobile

Account Number & PIN: Email [email protected] or call +1 (855) 546-0085.

ITP

Account Number & PIN: Call +1 (888) 487-1110.

J

J1SIM

Account Number & PIN: Email [email protected].

Jethro Mobile

Account Number & PIN: Email [email protected] or call +1-877-553-8476.

Jitterbug / Great Call

Account Number: 7-digit account number. Call 800-733-6632.

PIN or password: May contain numbers, letters, or symbols. Call 800-733-6632.

Port center: 800-733-6632.

Jolt Mobile

Account Number & PIN: Call +1 (888) 833-3110.

K

Kajeet

Account Number & PIN: Email [email protected] or call +1 877-352-5338.

Kroger Wireless

Account Number: Your 10-digit Kroger Wireless phone number.

PIN: Set up when you activated service with Kroger Wireless.

Port center: 866-434-7796.

L

Limitless Mobile

Account Number & PIN: Call +1 (888) 249-8030, option 2.

Line2

Account Number & PIN: Submit a request at https://support.line2.com/hc/en-us/requests/new.

Port center: 888-472-9900.

Lively

Account Number & PIN: Found in your Lively online account.

Port center: 800-733-6632, option 3.

Lycamobile

Account Number: Texted to you by Lycamobile after your account is verified with member service.

PIN: Created automatically and sent to you during service setup.

Port center: 866-277-3221 (option 1, then option 5).

M

MadStar Mobile

Account Number & PIN: Found on your MadStar Mobile dashboard.

magicJack

Account Number: Found in your online account.

PIN: Your magicJack online account password.

Port center: 844-866-2442.

Mango Mobile

Account Number & PIN: Call +1 (877) 766-2646.

MetroPCS

Account Number: 9-digit account number found in payment confirmation texts.

PIN: 8-digit number. To get it:

Online: Sign in > Profile Settings > Request a Transfer PIN.
By phone: Call 611 from your MetroPCS number > Request Number Transfer PIN.

note

If your account has a high-security designation with a 4-digit PIN, that designation and PIN must be removed before porting. An 8-digit PIN will then be placed on the account.

Port center: +1 800-518-7518.

Mint Mobile

Account Number: 12-digit account number. Dial 611 or call +1 (213) 372-7777.

PIN: 4-digit number (default is the last 4 digits of your phone number).

Port center: +1 213-372-7777.

Mobal

Account Number & PIN: Email [email protected].

Helpline: +1 212-785-5800.

My Family Mobile

Account Number: Text PORT to 611611.

PIN: Dial 611 or call +1 (877) 440-9758.

N

NET10 Wireless

note

See Straight Talk Wireless for porting instructions.

netTALK

Account Number: 10-digit number. Call +1 (866) 967-1063.

PIN: Last 4 digits of your phone number unless changed. Call +1 (866) 967-1063.

nTelos

Account Number: Found at the top of any bill.

PIN: Select "Initiate Port Out" in the Telos app and view your account details after filling out the required form.

NumberBarn

Account Number:

Sign in to your NumberBarn account.
Go to Numbers.
Select the number to port.
Select Port Out.

PIN: Found on your NumberBarn dashboard.

Port center: https://help.numberbarn.com/hc/en-us/requests/new.

O

Onvoy / Inteliquent

Account Number: Call +1 866-388-7258.

PIN: Call +1 866-388-7258, option 4, then option 3.

Port center: +1 866-388-7258, option 3.

Ooma

Account Number: 11-digit number — "1" followed by your phone number (no dashes).

PIN: Your account sign-in PIN. Call +1 888-711-6662 if needed.

Port center: 888-711-6662.

Optimum Mobile

Account Number: Upper right corner of any bill.

PIN: 4-digit PIN. If you don't remember it, contact Live Chat at optimum.net or call +1 866-200-7186.

Port center: 866-200-7186, or dial 611 from an Optimum Mobile phone.

P

Page Plus Cellular

Account Number: IMEI/MEID of your Page Plus device.

PIN: Default is the last 4 digits of your phone number unless changed.

Port center: 800-550-2436.

Patriot Mobile

Account Number: Found on your Patriot Mobile dashboard, or call +1-972-728-7468.

PIN: No passcode required — leave the PIN field empty. If a value is required, try 0000.

Peerless Network

Account Number & PIN: All port-out orders must go through the Peerless Network Portal. Request portal access at [email protected] or call +1-888-380-2721, option 6.

Port center: 312-506-0920.

Pioneer Cellular

Account Number & PIN: Call +1 800-641-2732.

Plateautel

Account Number & PIN: Call +1 (877) 752-8328.

Ptel Mobile

Account Number: Your phone number.

PIN: Last 4 digits of your account PIN. Sign in to "My Account" on Ptel.com and go to Account Details, or call +1 (866) 225-5631.

Puppy Wireless

Account Number: Left side of your Puppy Wireless dashboard. For help, email [email protected] or call +1 800-724-7164.

PIN: Last 4 digits of your phone number unless changed.

Port center: 800-724-7164.

PureTalk USA

Account Number: Typically starts with 2111. Call +1 888-458-7740.

PIN: 4-digit PIN you chose at signup. Found in your online account portal.

Port center: +1 888-458-7740.

Q

Q Link Wireless

Account Number: Found in your online account under "enrollment number."

PIN: Default is the last 4 digits of your SSN.

Port center: +1 954-691-3944.

R

RCN

Account Number & PIN: Found on any bill. Or call +1 800-746-4726.

Reach Mobile

Account Number & PIN: Email [email protected] or call +1 (844) 445-3665.

Ready Wireless

Account Number: 8-digit account number, typically starts with 16.

PIN: 4-digit number (default is 0000).

Port center: 866-489-9099.

REAL Mobile

Account Number: Your 10-digit phone number.

PIN: 1234.

Red Pocket Mobile

Account Number: Your phone number. Call +1 712-775-8777 if needed.

PIN: Last 4 digits of your phone number.

Port center: 888-993-3888 or 712-775-8777.

Republic Wireless

Account Number: Your 10-digit phone number.

PIN: 4-digit PIN you chose at signup. Found in your online account under Account Settings.

To reset your PIN:

Sign in to the My Account Portal.
Go to Account Settings.
Select PIN.
Select the pencil icon next to PIN.
Enter a new 4-digit numeric PIN.
Enter the PIN again to confirm.
Select Update.

note

If you change the PIN and the porting request is rejected, you'll need to deassign all users on the account before the update takes effect:

Go to the Account Portal.
Go to User Assignment.
Select the phone you want to unassign.
Select I WANT TO.
Select Assign this phone.
Select Remove User.

Port center: 866-550-9843, or chat on their website.

RingCentral

Account Number & PIN: Call +1 (888) 898-4591.

S

SafeLink Wireless

note

See Straight Talk Wireless for porting instructions.

Selectel Wireless

Account Number: 8-digit account number found in your online account.

PIN: 4-digit string you chose at signup. Call +1 (877) 218-5744 if you don't remember it.

Port center: +1 877-218-5744.

Sideline Mobile

Account Number & PIN: Open the app and go to Settings > Support (iOS) or Get Help (Android) > Port-Out Number. Your porting information will be provided when you start the transfer.

Simple Mobile

Account Number: Last 15 digits of the SIM (if using your own device), or the IMEI (15 or 18 digits) if you purchased the device from Straight Talk or Tracfone.

note

If you upgraded your device after starting service, the old IMEI may still be on file. Contact support to confirm the correct one.

PIN: 4- or 5-digit number. Set one up if your account doesn't have one.

Port center: 800-327-2077, or text "Help" to 611611.

Snapfon

Account Number & PIN: Call +1 (800) 937-1532.

Sonic

Account Number: Your phone number.

PIN: 2620.

Spectrum Mobile / Charter

Account Number: Upper left of any Spectrum bill.

PIN: Listed as "Security Code" on your bill.

Port center: +1 (833) 224-6603.

SpeedTalk Mobile

Account Number: Call +1 (866) 701-5577.

PIN: Last 4 digits of your phone number unless changed.

Sprint Postpaid

Account Number: 9-digit number on any bill or in your online account.

PIN: 6- to 10-digit number. To get it, go to Sprint.com: Profile & Security > Limits & Permissions > All about my account > Account PIN/Security Question > Forgot PIN.

Port center: 866-625-6694.

Sprint Prepaid

Account Number: 9-digit number on any bill or in your online account.

PIN: 4-digit number. Set up or change it on your online account page.

Port center: 866-625-6694.

StandUp Wireless

Account Number & PIN: Call +1 (800) 544-4441.

Straight Talk Wireless

note

Straight Talk, Tracfone, NET10, SafeLink Wireless, and Total Wireless all share the same port center and have the same PIN process. The account number format depends on which underlying network your number is on.

Account Number:

AT&T, Sprint, and T-Mobile networks: Last 15 digits of the SIM (if using your own device), or the IMEI (15 or 18 digits) if you purchased the device from Straight Talk or Tracfone.
Verizon network: Either the IMEI or the full 20-digit SIM number.

note

If you upgraded your device after starting service, the old IMEI may still be on file. Contact support to confirm the correct one.

PIN: Sign in to your online account and go to Update Personal Profile. Your PIN is listed as "Current Security PIN." Set one up before porting if the field is blank.

Port center: +1 800-327-2077, or text "Help" to 611611.

T

TAG Wireless

Account Number & PIN: Call +1 (866) 959-4918.

Telcel America

Account Number: Your phone's IMEI (dial *#06# or check your device settings). If using a BYOP SIM, use the last 15 digits of your Telcel America SIM. Also viewable in My Account under Add or Edit Nickname.

PIN: Sign in to your Telcel America My Account, go to Update Personal Profile, and find "Current Security PIN." Set one up before porting if the field is blank.

Telispire

Account Number: Begins with 12, 13, or 14 and is 8 digits long. Call 800-564-6189 or 888-589-7957.

PIN: Call 800-564-6189 or 888-589-7957.

Port center: 800-564-6189 or 888-589-7957.

Tello Mobile

Account Number & PIN: Sign in to your Tello account and go to My Phone > Port Out tab. Enter your 4-digit Tello security PIN to view your porting information. This security PIN was issued at signup and sent by email.

To reset your security PIN: go to the My Information page and select Change next to security PIN.

Port center: 866-377-0294.

Telrite Corporation

Account Number & PIN: Call +1 (866) 890-4135.

Teltik

Account Number & PIN: Call +1 (888) 406-2838 or +1 (732) 399-0021.

Tempo Telecom

Account Number & PIN: Call +1 (833) 998-3676.

TerraCom Wireless

Account Number & PIN: Call +1 (888) 716-8880.

TextNow

Account Number: Your phone number with a "1" at the beginning.

PIN: 4-digit number. Contact [email protected].

Port center: [email protected].

Ting Mobile

Account Number: 10-digit number, also called PIN/ACCESS CODE, that begins with "RA." Found on your invoice.

PIN (also called MSL Code):

Sign in to your Ting account.
Select device settings.
Select the phone number.
The MSL Code is listed on the left side of the screen.

note

If the MSL Code fails, sign in to Ting Mobile and go to Account Settings > Port Out Information for the PIN and account number.

Port center: 855-846-4389.

T-Mobile Postpaid

Account Number: 9-digit account number from your T-Mobile online account.

note

Prepaid and Postpaid account numbers are different. Your phone number is not the account number.

Number Transfer PIN (NTP): 6-digit number, valid for 7 days after being generated.

Via app or website:

Sign in to My T-Mobile.
Select Account.
Select Profile Settings.
Select Line Settings.
Select Request a Transfer PIN.
Follow the verification steps.

note

You must be registered as the Primary Account Holder (PAH) to retrieve an NTP.

Via phone:

Dial 611 or call 800-937-8997.
Request a Number Transfer PIN and follow the verification steps.

note

You must be able to confirm a One Time PIN sent to your device.

If you can't confirm the One Time PIN, visit a T-Mobile retail store with a valid ID. The representative will contact the internal team and provide the NTP directly.

Port center: 877-778-2106.

T-Mobile Prepaid

Account Number: 9-digit account number from your T-Mobile online account.

note

Prepaid and Postpaid account numbers are different. Your phone number is not the account number.

PIN: 4-digit number. Sign in to Account Hub > Manage Accounts and select the number you want to transfer.

Port center: 877-778-2106.

Total Wireless

note

See Straight Talk Wireless for porting instructions.

TracFone Wireless

note

See Straight Talk Wireless for porting instructions.

TruConnect

Account Number & PIN: Call +1 (800) 430-0443.

Twigby

Account Number: Sign in to your online account and go to the Account Summary tab > Account Overview box. Or call +1-615-971-7715.

PIN: Call +1-615-971-7715.

Twilio

Account Number: Last 8 characters of your Account SID.

note

If the carrier doesn't accept mixed alphanumeric input, use only the last 8 digits of your Account SID (exclude letters).

PIN: No passcode required — leave the PIN field empty. If a value is required, contact https://support.twilio.com/hc/en-us.

U

Ultra Mobile

Account Number: 12-digit number on the top left of your online account, or call +1 (888) 777-0446.

PIN: Last 4 digits of your phone number unless changed.

Port center: 888-777-0446 — select option 5 and your account number will be sent by text.

Union Cellular

Account Number & PIN: Call +1 307-782-6131.

Port center: +1 307-782-6131.

UNOWON

Account Number & PIN: Email [email protected] or call +1-877-998-6686.

UNREAL Mobile

Account Number & PIN: Sign in to your UNREAL Mobile account and go to Settings > Port Out Info.

Port center: 310-807-6388.

US Cellular

Account Number: 9-digit number (also called member ID), found on the top left of your online account.

PIN: Last 4 digits of your phone number.

Port center: 888-900-7678.

US Mobile

Account Number & PIN: Contact US Mobile customer support via chat, call, or email.

Port center: 888-878-1488.

V

Verizon Business

Account Number: Found on your account bill.

PIN (also called Port out PIN): 4-digit member-created PIN.

note

For accounts migrating from Verizon Business, the PORT PIN is the same as the account PIN.

Port center: 888-844-7095.

Verizon Postpaid

Account Number: 9-digit number from your MyVerizon account.

PIN: 6-digit PIN. To generate one:

Sign in to MyVerizon.
Go to the Number Transfer PIN page.
Select Generate PIN.

Alternatively, dial #PORT from your device.

note

PINs are valid for 7 days after being generated.

Port center: Contact Verizon Care.

Verizon Prepaid

Account Number: Found on your account bill.

PIN: 6-digit PIN. To generate one:

Sign in to MyVerizon.
Go to the Number Transfer PIN page.
Select Generate PIN.

Alternatively, dial #PORT from your device.

note

PINs are valid for 7 days after being generated.

Port center: Contact Verizon Care.

ViaTalk Mobile

Account Number & PIN: Call +1 (866) 626-7150.

Virgin Mobile

Account Number: 9-digit number, also called the BAN-ID.

PIN: 6-digit number.

Port center: Sprint Port Center at 866-625-6694 (handles all Virgin Mobile porting).

Visible Wireless

Account Number & PIN: Open the Visible app and go to the Account section. Select Port-Out PIN and request it via email.

VOIP.ms

Account Number & PIN: Email [email protected] or call +1 (877) 786-4767.

VOIPo

Account Number: Your phone number.

PIN: No passcode required — leave the PIN field empty.

Vonage

Account Number: Upper right corner of your Vonage bill or online account.

PIN: Your account verification PIN. Call 732-944-0000 (option 2) if you don't have one.

note

In rare cases, ports fail with a ZIP code error even when the ZIP is correct. If this happens, use the Vonage Head Office ZIP code: 07733.

Port center: 732-944-0000.

VoxOx

Account Number & PIN: Email [email protected].

W

Walmart Family Mobile

Account Number: Device IMEI/ESN. Dial #225 from your Walmart Family Mobile phone.

PIN: Dial 611 or call +1 877-760-8760.

note

If the Walmart porting center can't assist, contact the TracFone Port Center at 800-327-2077 or text "Help" to 611611.

Port center: 877-760-8760.

West Central Wireless (WCW)

Account Number: 9-digit number on your account bill, or dial 325-944-9016.

PIN: Member-created (default is 0000).

Port center: 325-944-9016.

Wing

Account Number: Call +1 888-800-9921.

PIN: 4-digit PIN you chose at signup.

Port center: +1 888-800-9921, option 5.

WOW

Account Number & PIN: Call +1 (866) 496-9669.

X

Xfinity / Comcast (bundled account)

Account Number: On any bill, in your online account, or by calling +1-844-963-0117.

PIN:

Sign in to your Xfinity Mobile account and go to the Devices tab.
Select the device associated with the phone number you want to transfer.
Scroll down and select Transfer your number, cancel this line.
Select Learn More.
Select an active line to receive a security PIN by text.

The same PIN works for all numbers on your Xfinity Mobile account and expires in five days.

note

If you have a standalone Xfinity Mobile account (separate from a bundled Xfinity plan), go to Xfinity Mobile below.

Port center: 844-963-0117.

Xfinity Mobile

Account Number: 10-digit number, usually starts with 100.

note

This is a separate account number from any bundled Xfinity account that includes landline, internet, or cable TV.

PIN:

Sign in to your Xfinity Mobile account online.
Go to Devices.
Select the phone number to transfer.
Scroll down and select Transfer your number, cancel this line to receive your PIN by text.

Port center: 844-963-0117.

Z

Ztar Mobile / Good2Go Mobile

See Good2Go Mobile / Ztar Mobile under G.

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