International By the Gig Terms & Conditions of Service
Overview
If you’re traveling internationally and your plan doesn’t include roaming – or you need to add more data – US Mobile, Inc. ("US Mobile", "USM", "we", "our") offers options to keep you connected. The International by-the-Gig (“Plan”) allows eligible pool customers to share data, talk, and text while traveling outside the United States, subject to the following terms and conditions:
Eligibility
Available to domestic customers on US Mobile shareable data pools (By-the-Gig) with up to five lines. Your US Mobile line must first be activated and used within the United States (excluding U.S. territories). Roaming features will not be provisioned until domestic usage has been detected.
Coverage
Roaming coverage is subject to availability, network conditions, and local regulations. Service quality, including speed and connectivity, may vary and is not guaranteed. Certain features (e.g., 5G, MMS, hotspot) may be unavailable while roaming.
Adding to Your Line
Upgrades may be applied immediately or at the end of the billing cycle. If you upgrade before your renewal date, your auto-renewal date for all lines will be reset to the upgrade date. No mid-cycle refunds or prorated credits are available; international add-ons are non-refundable and not prorated. Auto-renew applies unless a downgrade is scheduled.
International Data
Shared data and purchased top-ups are usable both domestically and in the applicable roaming regions of the selected variant. Destinations may vary and can change without notice.
North American by-the-Gig Plan
Shared data in the United States, Canada, and Mexico.
North American Top-ups
$6/GB, available in sizes between 2 GB and 20 GB.
Global by-the-Gig Plan
Shared data in the United States and across supported international destinations worldwide.
Global Top-ups
$6/GB, available in sizes between 2 GB and 20 GB. A customer can request a refund for an international roaming add-on or Top-up if there has been zero usage of any roaming data, talk, or text. Any roaming usage will render the add-on or top-up non-refundable.
Additional Data Terms
Up to 3 Top-ups per billing cycle. Additional line access fee: $8 per line after the first.
International Talk and Text
Each line includes 100 roaming minutes and 100 roaming texts per cycle; additional usage requires a line-level Talk & Text top-up to be purchased through the line page.
International Usage
The Plan is designed to support short-term international travel and is not intended for extended or permanent use outside the United States. Use of the Plan is subject to US Mobile’s standard International Roaming Fair Use Policy, including restrictions on excessive or permanent roaming and non-consumer uses. To ensure fair access for all customers and prevent misuse, usage patterns are monitored regularly. In cases of violation or more than 90 consecutive days of International Use with no domestic usage, we reserve the right to: Limit or restrict access to roaming services, suspend access to the Plan feature, or remove the feature from your plan entirely. If roaming usage is suspended, it may be restored once we detect sufficient domestic data usage within the United States. Customers with extenuating circumstances may contact US Mobile customer support to request a review.
General Terms
Subject to the U.S. Mobile Terms and Conditions and the Acceptable Use Policy. See www.usmobile.com/legal. Additional restrictions may apply.