“Why choose a SIM and a network when you can try both and choose whatever is best?“ This was the question that triggered the launch of US Mobile’s Starter Kit.
US Mobile operates on the two best networks in the country and to access them, you need either a GSM SIM card or a Super LTE SIM Card. However, as a customer, it is difficult to know which SIM and network that will work best in your area. That’s why we decided to not make you choose, but rather send you both SIM cards so that you can try what works best for you. You get two SIM cards for the price of one, at $3.99. Feel free to do whatever you want with the SIM card you don’t choose to activate. We’ve heard that SIM cards make great gifts to friends or family members 😉
Ordering a Starter Kit at US Mobile
Getting started with us is super easy! Begin by ordering a SIM kit, containing a GSM and Super LTE SIM card. Then, you need to activate your prepaid SIM card and choose between 800+ plans. Yes – we know that’s a lot of plans to choose from but we really want you to find the plan that suits your individual needs. Finally, insert the SIM card into your phone and you’re good to go! We even include a SIM card ejector to make the switch as smooth as can be.
As always you can bring your phone, keep your number and we won’t hold you to any contracts. If you haven’t checked out our new Super LTE plans yet, we suggest you head over to our Plans page. The unlimited plans are unique on the US market since it lets you decide the data speed.
The fastest animal in the world is the cheetah, reaching speeds of up to 61 miles per hour. (Btw this record was set by an 11-year-old cheetah called Sarah in 2012.) But faster isn’t always better, at least not when it comes to data speeds.
Faster speed = More Consumption
We’ve covered this before but the faster data speed, the more data you end up using. If you do the exact same thing, for instance, download a file with slow data vs fast data you’ll use the exact same amount. That’s, however, not the case when you use your phone in a habitual way.
By having a faster data plan, your phone will download elements faster when you’re browsing the internet or watching videos. Instead of downloading partial sites you visit, you end up automatically download all of the page, including all its widgets. Entire videos will also be buffered, even though you just watched parts of it. This means that a faster data speed equals an increased consumption of background data. In addition to automatic downloads, you might be tempted to stream at a higher quality if your data is fast. This also consumes more of your data plan.
Our Data Plans
Similar to how certain apps like Netflix and Spotify lets you adjust streaming quality, we let you adjust your data speed in our plans. As far as we’re aware, we’re the only one on the market offering unlimited plans at different data speeds. If you mostly use your phone for regular web browsing in checking mail, a Standard data plan should be sufficient. You get about 1 Mbps with the Standard plan and by not maximizing your data speed, you can save $20 per month.
Further, a typical user might enjoy watching the occasional video clip, add stories to Instagram or snaps to Snapchat. If you’re that kind of user, you might be better off going with the Fast plan. The data speed is 5 Mbps, which means that you will have a smooth experience as you go about using your phone. If you’re a data hog, on the other hand, who enjoys watching a lot of moving content, go with the Ludicrous plan. The speed is uncapped, which means you’ll reach speeds of up to 150 Mbps. That’s nothing but blazing fast!
By offering data plans at the different speeds, you get the freedom to choose what’s more important to you – maximizing speed or being frugal. It’s up to you!
Using a Mobile Hotspot
As you can see in the matrix, you also get the option to add a mobile hotspot to your plan. So what is a hotspot? If you turn on your cellular connection into a Wi-Fi connection, you’re able to access and use the data plan from other devices than your phone. This is called creating a hotspot, or a mobile hotspot to be more specific. It’s a great service if you’re not able to connect to an open Wi-Fi but you need to send an email on the go or if you’re working temporarily at a location that lacks an internet connection. When you connect your computer to your phone, it’s called tethering.
All our Super LTE Custom plans include the hotspot service.
On the third of November, the first lucky ones will have an iPhone X in their hands. And we want to be the carrier of choice for all you iPhone X users out there! This is why we are offering $200 back for anyone who brings their iPhone X to our new Super LTE network. Also, did we mention that we’re not locking you into a contract and you don’t even have to trade in your existing device?
US Mobile’s iPhone X Offer
Yesterday we launched our Super LTE network and plans which are perfect for the new iPhone. As our CEO and Founder Ahmed Khattak phrased it: “We have the best network and plans for the new iPhone X and we want to prove it”.
Therefore, all iPhone X users, who join our new network will get $200 back. No strings attached. The $200 will be divided over the first 6 months of service with US Mobile. Meaning, $33.34 will be refunded on each month’s service plan (not including taxes, fees, or top-ups). So for example, a customer with a $40/month plan will receive a refund of $33.34 after the plan purchase is processed. Nevertheless, customers who are on a lower plan than $33.34, have gaps in service or leave US Mobile will forfeit their ability to claim the remainder of the refund. No cash back will be granted. The offer is limited to one per person, and it’s only available in the US.
Buying the iPhone X
We don’t currently sell the iPhone X in our shop. But you can pre-order it from other stores, e.g. Apple store, and bring it to US Mobile for wireless service on the new Super LTE network. To be compatible with our network, you should bring an iPhone X that was sold with either Verizon or Sprint bands.
The overall response after testing the iPhone X is positive. According to various reviews, the Face ID is easy to set up and works well, even in pitch black and in weird angels. Another appreciated feature is the Apple Pay, which works very smoothly on the new phone. Basically, you just double tap the power button while looking at the phone. Then, you hold it up to the payment terminal and pay. According to testers, it’s much easier than older generation phones. Colorwise, it comes in a space gray and silver finish. The band around the phone is made of surgical-grade stainless steel for durability and sleek look. Finally, the price is $999 (without any type of discount).
Image Source: Apple and The Verge
We’re beyond excited to not just launch our second network (which happens to be America’s biggest LTE network) but also Unlimited Plans and an exclusive iPhone X offer! It’s a good day to be a US Mobile customer, or become one 😉
The New 4G LTE Network
This summer we announced that we’ll be launching on a second network and we’re so happy that the day has finally come! We will, of course, keep our GSM network. By having both, customers will be able to choose which network that is the optimal for them depending on where they live, user habits etc. To separate them, we’re calling the new network “Super LTE”, and the GSM network will simply be “GSM”. This will also be reflected in the new LTE SIM card.
As if a new network wasn’t enough, we also decided to launch a number of unlimited plans. We want to be able to serve any kind of user, no matter device, user habits or geographical area. If you’re a data hogs, you’ll enjoy several options of unlimited data plans:
- Limited text and talk: Unlimited data + 100 min + 100 min, starting at just $35/month.
- Unlimited everything: Unlimited talk, text, and data
- Unlimited plus hotspot: Unlimited talk, text, and data including hotspot. Unlike many other hotspots, this will be uncapped like the data speed.
All plans come in three different speeds being Standard (1 Mbps), Fast (5 Mbps), and Ludicrous (up to 150 Mbps). That way you can choose if a blazingly fast data speed is more important to you than saving a few bucks every month.
If you don’t need unlimited data plans, we’ll also offer a plans matrix similar to the one we offer on the GSM network. The Super LTE customizable plans will have a welcome addition of a small bucket containing 40 minutes, for just $2.50 per month and 1GB will only cost $11 per month.
Super LTE and GSM Coverage
The Super LTE network is the biggest network in the country, which will be reflected in the coverage. In addition, the GSM network works best in urban areas with network ultra-fast data speeds in most cities. As always, coverage depends on where you are, and that’s why we have partnered with the two best networks in the US. So, no matter where you are you’ll get the best possible coverage with US Mobile.
The new network will share many of the features of the GSM network, like auto-pay and snooze functionality. Two new additions will be international calling and visual voicemail. The latter means, a voicemail with a visual interface. So instead of listening to your voicemails, you’ll able to read them and you can jump between different messages instead of sequential listening.
A third feature will be the ability to control data speeds as described above in the plans. By lower data speeds, the total data usage will be lower. Want to know more about how? Head over to Is Faster and Better Quality Network Eating More Data?
Compatible devices include all the mainstream Apple and Android phones, but less popular devices are not necessarily supported. Furthermore, the GSM network is compatible with the most devices of any network in the country. In order to find out if your device is compatible or not you can test your phone in our IMEI checker.
iPhone X Exclusive Offer
US Mobile wants to be the carrier of choice for all iPhone X users. Ahmed Khattak, CEO and Founder: “The iPhone X is the most anticipated phone in a decade, and that’s why we are offering $200 back for anyone who brings their iPhone X to our new Super LTE network and we won’t ask you to trade in your existing device. We have the best network and plans for the new iPhone X and we want to prove it”, said Khattak.
The offer is limited and only available in the United States. Maximum one per person when switching to US Mobile Super LTE. No contracts or credit checks required.
Since the very beginning, US Mobile has offered prepaid phone plans. We believe that’s what gives our customer the most freedom and bang for their bucks. Still, there are a lot of questions lingering on what it is, if it’s better and how it works. That’s why we set out to do a Q&A on the topic.
In order to compile the most frequent questions, we did a thorough search on Reddit and here’s what Redditors want to know.
Is prepaid and Pay as You Go the same thing?
Not really, although they’re often used interchangeably. With prepaid plans, you pay in advance and once you’ve used up your plan you get disconnected from the service until you’ve bought another plan. If you Pay as You Go, you don’t buy a plan but rather minutes, texts, and data. Once you’ve used them, you can add more with physical or electronic refill cards.
Can I keep my number if I switch from postpaid to prepaid?
Yes, it doesn’t matter. You can port your number to the new provider.
My usage varies greatly – is postpaid or prepaid better?
This depends on whether you’re able to predict the variations or not. If you know when you that the next period will be lower, you can usually adjust prepaid plans in advance since you can regulate your plan month-to-month. If you have already paid for a larger plan in advance, and it turns out that your usage will be low, you can’t get that money back. Then it might be safer to buy a smaller plan, and top-up later in the month if needed. Postpaid, on the other hand, can be good if you don’t know how your usage will vary since you pay for what you have used. In order for this to work though, you shouldn’t be on an expensive base plan (like unlimited plans). Then it doesn’t matter how much you’ve used or not.
Postpaid, on the other hand, can be good if you don’t know how your usage will vary since you pay for what you have used. In order for this to work though, you shouldn’t be on an expensive base plan (like unlimited plans). Then it doesn’t matter how much you’ve used or not.
Do I need a Social Security number to get a prepaid phone plan?
No, no credit check or social security number is needed when signing up for a prepaid plan. Since you’re not in a contract, and you prepay for all your future usage, there is no reason for the carrier to get your background information. That’s also why prepaid plans are common for temporary or disposable phones.
Is it easy to cancel prepaid plans?
Having a prepaid phone plan means that you’re not under contract. That makes it easy to cancel at any time. What you need to keep in mind is how long you have prepaid for your plan before switching to another plan. Sometimes you prepay for 1 month, 3 months or even 12 months and once you’ve paid for a period, it tends to be hard to get out of. If you’re on a month-to-month plan, you have more flexibility. Just be mindful of the timing of the switch.
Can I get a discount on my device if I choose prepaid?
In rare occasions, you can get a discount on a device when joining a prepaid carrier. However, it’s a lot more common when you’re in a contract. The reason why postpaid carriers can give you discounted phones is that they know you’ll be a customer for at least 24 months, and they can earn the discounted amount back on the monthly service payments. That’s also one of the reasons why postpaid plans is usually more expensive than prepaid plans.
Can data rollover if you’re on a prepaid plan?
Rollover means that data, talk and/or text roll over from one billing cycle to the next if it hasn’t been used. And the answer is that it doesn’t matter if you’re paying for your plan in advance or at the end of the cycle. Every carrier chooses if they want to allow rollover or not. At US Mobile, all addons rollover for a separate cycle of 30 days, not following the base plan’s cycle.
Do I get the same downloading speeds as when I’m in a contract?
Throttling, which means intentionally slowing down data speeds, is a sensitive topic among carriers. Most carriers clearly state that they’ll start deprioritizing a user’s data speeds after they’ve used a certain amount of data in one billing cycle. The cap is usually between 20 Gb and 50 Gb. Now, some carriers do offer prepaid plans at a lower data speed than their postpaid plan. However, unless it’s clearly stated, the prepaid plans should have the same downloading speeds as postpaid plans. Head over to Rootmetrics if you want to learn more about individual carrier’s speeds.
How Do eSIMs work for prepaid carriers?
eSIM is a fairly new phenomenon and not implemented across the industry. eSIM is a standardized SIM chip open to multiple mobile carriers, instead of one specific carrier. To begin with, only selected carriers will support eSIM. It will also probably take a long time before all phone manufacturers will scrap the traditional SIM card slot. Prepaid or postpaid won’t matter in this sense, as it will be carrier-related if eSIM will be supported or not.
Do you need help on deciding which plan that suits your needs the best? Head over to Choosing the Best Prepaid Phone Plan for You. Let us know in the comments if you have other questions we should add to this Q&A.
If you’re thinking about upgrading your phone to the latest the market has to offer, you might want to sell your current phone. Depending on what model and brand you have, the resell value could be high so why not sell it instead of letting it collect dust in a drawer? Be careful though that you don’t sell your phone with a bunch of embarrassing selfies or videos still on the phone. Here’s how you reset your phone before putting it on the market.
Reset Your iPhone
If you’re the current phone is an iPhone, you need to deactivate a couple of things before resetting the phone. First, you should, however, back up all the data you have on the phone. Connect your device to a power source and connect your device to a Wi-Fi. Go to Settings – Your Name – iCloud – iCloud Backup.
Once the backup is done:
- If you have an Apple Watch, you should unpair it to avoid confusion if you plan to pair it with a new iPhone.
- Turn of iMessage, which is especially important if you’re switching to Android. Otherwise, you might miss some messages in the transfer.
- Sign out of iCloud by going to Settings, tap your name and scroll down till you reach Sign Out.
- Go to your Apple ID and password, tap Turn Off.
It’s time to clear up all data. Go to Settings – General – Reset and choose Erase All Content and Settings. Now it’s safe to sell your iPhone. Just don’t forget to take out your SIM card!
Wipe Your Android Clean
As per usual, you’ll notice that it’s a different procedure for Android. It’s still easy though! If you’re planning on switching your Android for another Android, you can sync all apps to your account. Go to Settings – Account Sync and tap Sync Now. If you continue in Settings, go to System – Backup and turn on Back Up to Google Drive. Now you’ve backed up all the data that was stored on your phone, which you then can move to your new phone.
Once the backup is done, it’s time to wipe your Android clean. Again, go to Settings – System – Reset and tap Factory Data Reset. This will erase everything you had on your phone and it’s good to go to market.
If you’re not planning on selling your old phone, we have collected Seven Things You Can Do With Your Old Phone. They all start with a reset of your phone but the suggestions are a bit more altruistic and/or creative than making some quick bucks.
By now, most of you know what a SIM card is. If you need a refresher though, a SIM is a memory chip inside your phone that stores information and connects you to a wireless network. You also know that it makes it easy to switch carrier by moving your SIM. But do you know how to insert your SIM card in a new phone?
SIM Cards come in Three Sizes
Depending on what kind of phone you have, you might need a different sized SIM card:
- Mini SIM: The Mini, also called Standard SIM, is 15 x 25mm. You would use the Mini SIM in 2011 phones and older, like the iPhone 3.
- Micro SIM: A Micro SIM is 12 x 15mm, and is commonly used by phones manufactured between 2012-2013, like the iPhone4.
- Nano SIM: The smallest SIM is called Nano and is just 8.8 x 12.3mm. If you have a newer generation phone, like iPhone 5 and above, you would use the nano-sized SIM.
All US Mobile’s SIM cards are pre-cut so that you can choose the size you need. It’s formatted as the image above, enabling all three sizes. You simply press gently along the perforated line of the chosen size and voila – your SIM card is cut in the correct size!
Inserting a SIM Card
In order to insert a new SIM card into a phone, or a connected device, you need a tool that will open the SIM slot. The slot is usually located on the side of your phone. You’ll see a very small hole, which you’ll have to press to open the slot. You won’t be able to do with your thumb, you’ll need some kind of tool. Most phones come with this tool, looking something similar to this one in the image.
In case you don’t have that tool, you can always use a paperclip which you’ll unfold and use for the same purpose. Press lightly and the slot should pop out enabling you to insert the SIM card. The video below is an example of how you would insert it into a Xiaomi Mi Mix but the principle is the same, no matter what phone or other connected devices, you have.
We hope this tutorial was helpful and if you’re looking for an affordable service, head over to our Prepaid Phone Plans.
Today Apple announced the launch of the Apple Watch Series 3 with LTE data, along with the new iPhone 8, iPhone 8 Plus, and iPhone X. The most interesting feature with this new watch is that you won’t need to pair the watch with an iPhone. Instead, it will have a standalone LTE modem for wireless data. That means no more tethering of the phone or the cell phone plan.
The Apple Watch Series 3 will be available on Sept 22nd but you can start ordering it already on the 15th of September.
Apple Watch Series 3 is Connected via eSIM
In order to get standalone data, the Apple Watch Series 3 uses an emerging technology called eSIM. eSIM is the new kid in town when it comes to connectivity. eSIM stands for “embedded SIM”. It’s a standardized SIM chip open to multiple mobile operators, which can be programmed and activated remotely. One of the perks of having an eSIM is that you won’t have to swap it out when you switch carrier. Other advantages are described in What is eSIM and How it’s a Game Changer for Consumers.
So, the Apple’s smartwatch will dial up the internet wirelessly even when it’s not connected to an iPhone. The SIM chip is built into the device, at the time of production, so you won’t need to insert a traditional SIM card. And, as mentioned, an eSIM can be set up remotely, over the internet, without a visit to a store.
Samsung’s Gear S3 Frontier was the first eSIM device on the market. The adoption has had a slow start since it requires a different device setup. The eSIM is in less 1% of all mobile phones and automotive devices.
Top New Features
The Apple Watch Series 3 will come in several new colors, as visible in the main image on top. It will sport new bands and new finishes to fit every type of customer. The watch itself has the same general design as the current Apple Watch. However, it has a bright red Digital Crown as a distinct new feature. Series 3 is 70% faster thanks to a new processor and it will support GPS, like its predecessors.
Another new cool feature is that you’ll be able to listen to 40 million songs from your wrist. You’ll basically be able to access to all your favorite music from your watch. You can even ask Siri to find your favorite track. Siri also talks, so you don’t even have to look at the watch.
Not surprisingly, the new Apple watch still doesn’t support Android. Another feature missing in the new watch is support for phone calls. Apple will turn off calling features inside its Apple Watch and will only allow the cellular connection to be used to connect to the Internet. A theory, why they’re doing this is to not cannibalize on the smartphones they launched simultaneously today.
The new Apple Watch will cost $399 with cellular connection and $329 without cellular connection. The cellular option will only be available in nine countries to start with.
Are you thinking about switching from Android to iPhone but does it sound daunting to transfer all the data? Data like photos, music, texts, calendar, and all the contacts from your address book. We feel you, and that’s why we’ve made an easy how-to-guide to accomplish this in the easiest way possible.
Moving Data from Android to iPhone
Option 1 – Utilizing Your SIM Card
The easiest way to move contacts is by using your Universal SIM Card. You want to make sure that the SIM card you have is the same size, or can be cut into the appropriate size, to fit the new phone. Before you switch phone, simply store the address book on your SIMaddress by doing the following:
- Make a backup of your address book on your Android to your SIM card.
- Move the SIM from your Android to your iPhone.
- On the iPhone, tap the Settings – Mail, Contacts, Calendars – Import SIM Contacts
- Choose the account you want to transfer them into.
- Once the transfer is down, your new iPhone will have all your old Android contacts.
Option 2 – Use Apple’s App
Since it’s in Apple’s interest to make a switch from Android to iPhone, they’ve created an app specifically for moving data from one to the other. The app is called Move, and according to Apple it will “migrate your content automatically and securely”. The app basically consolidates all of your Android data including contacts, texts photos, calendar, email accounts etc and imports them to your new iPhone. The only two steps you need to take are:
- Download Move.
- Connect to WiFi and get started with the app.
Make sure that your Android phone or tablet is running on Android 4.0 or higher in order to use this option.
Other ways include copying everything over to Google’s cloud, which means that it will always be synced, no matter which device you’re on. You could also syndicate your contacts via iTunes but it’s a bit tricky and we promised you to keep it simple!
Transfer Contacts from iPhone to Android
Of course, we don’t want to leave you hanging if you want to do the reverse, going from iPhone to Android. Before you do anything else though, make a fresh backup of your iPhone in iCloud.
Use vCard to Move Contacts
- Open Firefox or Safari (not Chrome as it won’t work) and go to iCloud.com.
- Sign in with your Apple ID.
- Click Contacts – All Contacts.
- Press the Ctrl key and A key on your keyboard simultaneously if you have a PC. If you have a Mac, press the Command key and the A key on your keyboard simultaneously. Then, click the Settings button on the bottom left corner of your screen.
- Click Export vCard and y. Your contacts will be saved as a .vcf file.
Import Contacts via Google
- Sign into your Google account and click the Google apps button in the top right corner.
- Tap Contacts – Import Contacts on the bottom of the left menu.
- Tap Choose File – Import Contacts – Choose File
- Click your vCard and open it, then click Import and all of your contacts should appear.
Unfortunately, you’ll have to move all other data, like photos and calendars separately. For more information on how to do that, check AndroidCentral.
No matter which route you take, please allow yourself some time to get used to your new phone. It’s a learning curve going from one system to another. Enjoy your new phone!
Image Source: Whistleout
Most people don’t know how much data they use in a regular month. This might make it hard to assess how much you really need to have on your cell phone plan. The easiest way to figure out how much you use is to check with your current carrier or directly on your phone.
On iPhone, go to Settings – Cellular and it will show your cumulative usage from the time you activated your phone. If you want to track usage from a specific date, you need to Reset Statistics. On Android, it’s a bit more straightforward; go to Settings – Data usage to see total usage for a given date range.
If you’re a US Mobile customer, you can just sign into your account to get an instant overview.
Once you know how much you use, you should know that your decisions on how you’re using your phone will impact the data usage.
Does a Faster Internet Use More Data?
The big question is, will faster internet speeds use more data? Technically no but logically, and in reality, yes. First of all, doing the identical thing on a slow vs a fast network will use the exact same amount of data. Downloading a 200MB photo will always require 200 MB. However, the faster the speed, the quicker you can complete a task such as downloading or uploading a file. That means that you’re able to do more, and consume more data, in the same amount of time if you have fast speeds. You naturally do more and probably use higher quality streaming.
When you increase internet speed it will also increase the speed of consumption of background data. For example, while browsing videos on You Tube you might not watch the full video. If the data download speed is fast, the entire video will be buffered despite the fact that you only watched parts of it. Had the Internet speed been slower, it would not have downloaded that extra unwatched part of the video. This also means that when you click on a web page, and the speed is fast, the whole page will be instantly loaded including graphics and widgets. You will, therefore, download a larger page than what you would have if your internet was slow. If you had a slower internet, you might also give up on a page sooner and automatically the total download would have been smaller.
So even if the faster network, per se, don’t use more data, the change in your consumption and larger page loads will lead to you using more.
Adjust Quality on Your Streaming Apps
If data were cookies, apps providing some kind of streaming service, are the cookie monsters. Usage, of course, varies by app and streaming quality. The rule of thumb is that the better quality (higher resolution), the more data you’ll use.
But you have the power to limit quality to use less of your plan. On Netflix, for instance, you have the option to only stream when you’re on WiFi, which means that you never use your mobile plan. Other usage settings are as follows:
- Auto – stream to the highest quality depending on your internet speed (~3 hours per GB).
- Low – stream 4 hours per GB.
- Medium – stream 2 hours per GB.
- High – stream 1 hour per GB.
- Unlimited – if you don’t have an unlimited plan, you should forget about this option as it’s about 20 min of watching per GB.
Most streaming apps let you make choices about quality which will impact your data usage. So make sure you check what options you have for your favorite apps.
Watch Out for Data Throttling
Finally, you should make sure that you’re aware of any data throttling going on. Throttling is when a carrier intentionally slows down your upload and download speed. Cell phone carriers often slow your cell phone data to dial-up speeds once you go over your monthly plan. For instance, you have 3GB and you’re streaming an Amazon Prime video. It’s working fine until you hit your max usage of 3GB and then you’ll just see an endless loading wheel. You might still be able to access some sites, but it will take a long time to load. You might also be hit with overage charges for using more than the plan you’ve subscribed to. Basically, make sure you get what you (think) you’re paying for.