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Why Seniors Love US Mobile’s Plans and Service

Senior Phone Plans

When it comes to phone plans for senior citizens and elderly, no size fits all. This is why we have 390+ plans to choose from so that you can get exactly what you need. Although seniors consistently have lower rates of technology adoption than the general public, this group is more digitally connected than ever, according to Pew Research Center. So no matter if you’re a tech-savvy senior or less versed and just want to keep in contact with loved ones, there is a plan for you.

“This is a great telephone plan. It’s reasonably priced and easy for a senior citizen to use. I’m sticking with it.”
– Active Customer Elizabeth

Read more reviews from real customers.

Best Phone Plans for Senior Citizens

Pew Research Center reports that four out of ten seniors own smartphones now in 2017. This is more than double than in 2013. Smartphone ownership among seniors varies substantially by age though. 59% of seniors between 65-69 years old own a smartphone. However, if you pass 70 years the smartphone penetration is significantly lower at 49%. With these different needs, you could say that US Mobile’s cell phone plans were designed with seniors in mind. In fact, one way infrequent cell phone users can save a lot of money is with a pay-as-you-go phone. Therefore, US Mobile’s plans and setup is very senior-friendly:

  • No contract – You only commit to 30 days at a time with US Mobile. That means that you can come and go as you please. There are no fees to activate or cancel your line.
  • Prepaid – Stay connected by prepaying your phone bill and know exactly how much of your monthly income you’ll be spending on your phone.
  • Low-cost plans – Our plans start as low as $4 per month including fees. If you don’t use your phone a lot, we recommend that you start with 100 min, 100 text, 100 MB of data for $9/month.
  • Customer service – Our customer service is made up of real people, who are available 24/7. Choose between email, phone call or chat to contact them.

Cell phone plans for seniors

When we look at the average users among our more mature customer base, the average phone plan is $11 per month. You don’t have to pay more for your phone plan!

Senior Cell Phone Plans

Check Out US Mobile’s New Website and Features

new website

We’re happy to announce the launch of a new and improved website at US Mobile! A lot of work has gone into this redesign and we hope you’ll like it. As always, we would love to hear your feedback at help@usmobile.com.

What has Changed for New Customers?

We hope that new customers will enjoy the simplified process of getting and activating a GSM SIM card and making a plan selection. A new feature we’ve launched is an Annual Savings Calculator. By adding your current monthly cost and clicking ‘compare’, you’ll see how much your annual savings will be if you switch to US Mobile. In case you don’t know what your existing phone bill is, you can compare your US Mobile plan with an average US phone plan.

The average customer is just paying $15 per month for a cell phone plan. If you don’t know how much data you need, have a look at this data plan guide.

Once you’ve decided that you want to join US Mobile, just add a SIM card to your bag and enjoy a one-page checkout.

And remember that students are still eligible to get a complimentary SIM card!

New Website Features for Existing Customers

If you’re a family or a business you’ll enjoy our new dashboard. It gives a clear overview of all the lines in your account. Click on ‘More Details’ if you want to view and manage a specific line. Furthermore, adding another line is as easy as a click of a button.

As you can see we’ve also improved the AutoPay functionality. Now it’s easy to see if you have it activated or not. If you want to activate AutoPay, just click on the line and slide the AutoPay button to the right in the AutoPay settings.

Some things that haven’t changed are our awesome prices and giving new customers a 30-day risk-free trial.

We hope you’ll take the new site for a spin!

US Mobile Launches on America’s Largest 4G LTE Network

4G LTE Coverage

I am excited to announce that starting this summer, in addition to our current GSM network, we will offer service on the biggest and most dependable 4G LTE network in America. With US Mobile, customers will be able to optimize their plans and their coverage to get the best service in their area.

We started US Mobile with a few simple questions. What if people had the option to buy time in smaller chunks? What if they could buy only what they needed? What if we could build a mobile company that treated people the way we wanted to be treated? This last question was a big deal for me because Karma is not just a nice “idea.” I grew up in a world where it actually means something, and I wanted to build a company where it meant something too. I wanted to build a company which would have real, genuine empathy for its customers and would do right by them, every time. We truly believe that if we do the right thing, we will be successful.”

A Company That Does the Exact Opposite

As a serial entrepreneur in the telecom industry, I saw an opportunity to answer those questions.  Across the country, phone bills were rising as carriers forced customers to pay for unlimited talk and text, bundled into their data plans. Customers were handcuffed to these carriers with locked phones and two-year contracts with incredibly high switching fees. To make matters worse, telecom customer support departments were notorious for poor service. There had to be a better way.

For me, the answer was easy: just build a company that does the exact opposite of everybody else.

The Karma Team

I hired a team of smart, kind-hearted customer service representatives, which I dubbed “The Karma Team”. They would be on the front lines with customers. I eliminated the concept of assigning customer service ticket numbers because people aren’t anonymous numbers on a list—they’re people who need assistance. The team was given the mandate to befriend customers and to help them get to a place that was solely in their best interest—even if that meant sending them to a competitor.

The Future of US Mobile

Today 60% of US Mobile customers get their issues resolved by texting, e-mailing or using US Mobile’s Live Chat feature. Average first-response times are less than 30 seconds on Live Chat and less than 10 minutes on e-mail. US Mobile has truly redefined how people interact with a carrier.

In just 24 months, nearly 40,000 people from all kinds of backgrounds have trusted US Mobile with their wireless needs. From a child’s first flip phone to a grandmother’s first iPhone, users have customized more than 300 different types of plans on US Mobile’s network.

For me, this is all very personal. 13 years after I landed in this country with $200 in my pocket, unable to sign up for wireless service because I was an immigrant with no credit history, this is a major milestone.

Sincerely,
Ahmed Khattak, CEO
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LTE, GSM and CDMA Differences Explained

LTE Network

As you probably know by now, US Mobile runs on a GSM network. But what is really differentiating GSM from CDMA and LTE and why should you care? Well for one, you should understand what your options are when it comes to your phone plan and switching carrier.

LTE is short for Long Term Evolution and is a 4G wireless broadband technology developed to achieve high-speed data. 4G is the fourth generation of technology, following 2G and 3G. In order be classified as 4G connectivity, a phone’s connection speed needs to peak at 100 MB/s, and a mobile hotspot needs to reach at least 1 GB/s. LTE is a technology developed to enable 4G to reach those speeds and be noticeably faster than 3G.

GSM means Global System for Mobile communications, which is a network that supports both cellular and data. Both T-Mobile and AT&T operate on a GSM network.

CDMA is another network meaning Code Division Multiple Access, used by for instance Verizon and Sprint. Like GSM, CDMA supports cellular and data.

LTE Phone Compatibility

Historically, the way of knowing if a phone was compatible with GSM or CDMA was to check if the phone had a SIM card slot. If it had, it meant that it was a GSM phone.

GSM networks use a SIM card to store a subscriber’s identity and info, while CDMA devices have electronic serial numbers embedded in the device and require reprogramming to change networks. Consequently, it’s easy to go from AT&T to T-Mobile just by swapping SIM card in your device. Moving between GSM and CDMA has been inherently harder.

However, as LTE entered the market things have gotten a bit easier. The reason being that in order to access LTE and fast data speed, you need a SIM card no matter if you’re using CDMA or GSM. All LTE networks in the US are using GSM technology, as CDMA Technology is too old to handle LTE speeds. Due to this, newer Verizon and Sprint phones all use a SIM card and will, therefore, work on GSM networks. As a rule of thumb, if you have an iPhone 5, or a later/equivalent model, you can BYOD (Bring Your Own Device) to different carriers with just the swap of a SIM Card.

To find out if your phone is LTE enabled, check out this list or click on the brand below.

Apple   –   Samsung   –   Huawei   –   LG   –   Alcatel   –   HTC   –   Sony

End of an Era for CDMA?

Seeing as all new phones aren’t using CDMA, it raises the question if CDMA will disappear once old CDMA phones aren’t active anymore? With an average cycle of replacing devices, pretty much all CDMA devices will be gone by 2020. Currently, just a fraction of Verizon and Sprint’s customers are utilizing the CDMA, as they’re mainly on LTE. Time will tell if and when Verizon and Sprint will get rid of CDMA altogether.

Image Source: Experiencesure

Get a Free VPN to Protect Your Online Privacy

free vpn online

As the US Internet Privacy Regulation is repealed, Internet Service Providers will be allowed to share and even sell your browsing history and personal data to third parties without your consent. By using a VPN server, you can, however, stop this from happening.

At US Mobile we believe you have the right to privacy. This is why we have decided to partner with Windscribe. Windscribe is a leading VPN service provider who secures your privacy by encrypting your data, no matter which device you’re on.

What is VPN?

VPN means Virtual Private Network, which allows you to create a secure connection to another network over the Internet. It basically encrypts all data coming in and out of your device to protect your online privacy.

Let’s say you browse the web from your phone. When you connect to the internet an Internet Service Provider (ISP), like AT&T and Comcast, provides the actual connection to the site. That means that all the traffic in and out of the servers can be viewed by your ISP. When you use a VPN, your data instead connects through a server encrypting the data so that your ISP can’t see it. You’re basically surfing incognito, with 100% privacy. It doesn’t matter if your own your home network or on a public WiFi hotspot – no one will be able to view your data.

Free VPN with US Mobile and Windscribe

US Mobile has partnered with Windscribe, known as one of the best VPN Service on the market with stellar reviews. TechRadar even ranked them #1 for 2017 Free VPN! As a US Mobile customer, you get 100GB free bandwidth per month when signing up to Windscribe. 100GB is more than enough for everyday browsing and streaming of videos and music.

Free VPN

How Do I Get 100GB for Free?

Existing US Mobile Customers: US Mobile customers can request a custom activation code from our live chat team

New US Mobile Customers: Once you buy a SIM Card (only $3.99 & Free Shipping), you can then request the custom activation code from our live chat team. (They will only provide codes to customers who have purchased a Sim!)

How To Setup a VPN

Setting up your Windscribe VPN is easy. You just need to create a username and password to sign up. Windscribe doesn’t store logs, IP stamps, or visited sites. When you’re actively connected to a server it stores your username, the server you’re connected to and the amount of data transferred. This is erased three minutes after the session is ended.

Why You Should Use a VPN Service?

To recap, as the privacy regulation is scrapped your personal data is up for grabs to anyone your ISP is sharing it with. By using a VPN, you:

  • Keep your emails and messages private.
  • Avoid getting your IP address and location exposed, compromising your security.
  • Stop advertisers from following and targeting you wherever you go.
  • Browse the web anonymously.

 

Free VPN