The future of connectivity,built by you

Join the team redefining wireless communication and global connectivity.

US Mobile hero illustration

Why we need you.

US Mobile is the fastest growing mobile carrier in the United States, with the highest customer satisfaction ratings in the industry. That's a nice start.

We're creating a new paradigm in global telecom. An intelligent layer on top of existing networks that, in its ultimate form, will allow any device, and any user, to connect as a full peer in a unified global network. This isn't just talk. Within the United States, US Mobile customers have access to all major mobile networks. One phone, one plan, three networks. Recently, we expanded this to Global Multi-Network, which enables seamless, dynamic access to multiple networks in over 180 countries around the world. All from one plan.

Simultaneously, we're delivering a best-in-class customer experience. Phone plans that people want at prices they can afford. A mobile app people actually want to use. And, most importantly, an unmatched customer service experience. Feedback from our customer service team enters our engineering pipeline, sometimes within minutes. And we may be the only telecom company in the world with a CEO who reads every comment on the company’s subreddit.

If you're looking for a cushy job where you can turn off your creativity, this isn't for you. We need the best, the brightest, the most creative, and the hardest working to get us where we're going. If that sounds like you, we'd love to hear from you. We're growing faster than ever in our offices in New York, Karachi and Lahore. 🇺🇸 🇵🇰

US Mobile connectivity illustration

How we're transforming wireless.

Global Multi-Network globe icon

Global Multi-Network

One phone, one plan, access to multiple networks in 180+ countries. On the fly. Only on US Mobile.

Extreme Flexibility network towers

Extreme flexibility

Month-to-month and annual plans for every kind of user. Network switching on demand. Flexible add-ons when you need them. Total customer control.

Customers First hearts

Customers first

We have the highest customer satisfaction ratings of any company in US telecom, and it isn't even close.

Employee benefits

Night shift premium

Night shift premium

Get paid more for staying up late.

Comprehensive medical coverage

Comprehensive medical coverage

Industry leading medical insurance for you and your family.

Coverage for your commute

Coverage for your commute

A transportation allowance to help cover your commuting costs.

Meals and snacks

Meals and snacks

Separate allowances for meals and snacks.

Offices that don't suck

Offices that don't suck

We take our office environments as seriously as the rest of our work. Even the fun stuff.

Who you are…

The best, the brightest, the hardest working. Our employees studied at Pakistan's best universities: IBA, GIKI, LUMS, NUST, Habib, FAST and SZABIST, just to name a few.

The best, the brightest, the hardest working. Our employees studied at Pakistan's best universities: IBA, GIKI, LUMS, NUST, Habib, FAST and SZABIST, just to name a few.

Top of the class.

Top of the class. We're looking for top performers who took their education seriously and have moved on to bringing the same dedication and attention to their work.

… and why you should join us.

We pay well.

We pay well. We want to hire talent and we want to retain talent, so our compensation reflects that. Our salaries start at 150,000 PKR and go beyond 300,000 PKR per month.

No speed limits on your career.

No speed limits on your career. By taking time to hire well, we can trust the creativity, intelligence and hard work of everyone on staff. Brilliant ideas surface to the top. Great work gets noticed. Work and grow on your terms.

You build the future in real time.

You build the future in real time. There is no "typical day" at US Mobile. Monday you're debugging a network issue impacting thousands of users. Tuesday you're collaborating with teams across the company on a feature improvement. Wednesday it's the launch of a never-before-seen network feature. Thursday and Friday? We'll find out!

What is a Product Support Engineer?

You're on the frontline, owning every millimeter of the customer experience. Through deep troubleshooting of common and outlier issues, walking customers through activation experiences, receiving and reporting on feedback directly from users, and developing satisfying solutions to difficult problems — you will gain a panoramic perspective on how US Mobile operates. From there, you can explore careers here and elsewhere in areas that interest you and where you provide unique insight and capabilities.

Year 1

Product Support Engineer

Provide customer support by chat, phone or email with the authority to make direct decisions, think creatively, and with a direct line to teams around the company. Gain expertise on every aspect of the product and organization.

Year 2

Senior PSE / Team Lead

Many PSEs advance to team leadership positions within the first two years. Top performers often move on to different departments like Compliance, Logistics, Retention and Ports, based on talents and interests.

Career paths

As you grow in the role, your feedback will shape the future of US Mobile. Successful PSEs go on to collaborate closely with engineering, data, quality and leadership teams in high-impact roles with clear paths to leadership, management or specialized product teams, at US Mobile or at other companies around the globe.

Product management

The buck stops at a great product manager. They're like the CEOs of individual products. PSEs with interest and talent in product development have grown into roles in product management.

Strategy and Operations

Manage operations or take on a strategic role in the company. Our broadest track. Choose your own adventure.

Engineering

Finding yourself attracted to the technicalities? Explore opportunities in engineering roles or as a QA analyst.

Global roles

US Mobile PSEs have gone on to careers all over the world, including many joining us at our NYC HQ.

Life at US Mobile

We have fun

We have fun

Halloween at US Mobile

Product launch

Product launch

Behind-the-scenes at one of our biggest launches.

Meet the team

Meet the team

Our employees come from all walks of life.

Tokyo Hackathon 2025

Tokyo Hackathon 2025

Inside our 2025 company offsite in Japan.

Lasting connections

Lasting connections

Check out our football team!

Holidays at USM

Holidays at USM

We like holidays around here.

Members of the US Mobile team

HamzaHamza

Product Manager

Graduated from GIKI and joined as Support Engineer. Joined the Product team after success as senior manager of onboarding.

Linkedin

Joined 2020

SaadSaad

Strategy and Operations

Graduated from IBA and became team lead at just 28 years old. Currently working on AI and operations at our NYC HQ.

Linkedin

Joined 2021

HaroonHaroon

Product Operations

Graduated from GIKI and started as a support specialist before becoming a team lead. Accepted a role in our NYC HQ.

Linkedin

Joined 2022

Recent US Mobile alums

FaizanFaizan

Account Manager, Google

MS, Management Sciences and Data Analytics, University of Waterloo.

Linkedin

Hired as Head of CX Operations, 2024

AmnaAmna

Digital Product Lead, Konnect & Mass Segment, HBL

Previously: Indus Motor Company, Y Combinator Startup School. BS Communication and Design, Habib University.

Linkedin

Hired as Operations Analyst, 2020

FurqanFurqan

Co-Founder & CEO, Plouton AI

BA Computer Science, Habib University. Data Science Intensive, Stanford University.

Linkedin

Hired as Product Support Engineer, 2020

News stories

Consumer Reports article highlighting phone plan providers

The Best and Worst Phone Plan Providers

Consumer Reports tallies up the top wireless carriers, spoiler, we’re rated number 1.

Best Cell Phone Plans of 2025 comparison

Best Cell Phone Plans of 2025

Stetson Doggett tells his 158k followers why we're best-in-class.

Ahmed Khattak interview on The CEO.com Podcast

Interview with Ahmed

Sit down with Ahmed Khattak as he discusses his journey with Clint from The CEO.com Podcast.

Meet our leadership team

We pride ourselves on transparency and access. Customers can reach our leadership team directly, right up to our CEO.

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We Just Broke Every Company Record

We Just Broke Every Company Record

In this update from CEO Ahmed Khattak, COO Michael Melmed and VP of Growth Faizan Diwan, hear about our biggest weekend ever.

US Mobile CEO Reacts to the Subreddit

US Mobile CEO Reacts to the Subreddit

A candid conversation between CEO Ahmed Khattak, VP of Growth Faizan Diwan and the folks in our Reddit community.