Phones released in recent years support eSIM, and for most users it provides a faster and easier setup than a physical SIM card. However, a physical SIM may be a better choice if your phone doesn’t support eSIM, or if you regularly move your line between different devices.

US Mobile is the only carrier in the country with access to all three major cell networks. Each SIM card gives you access to its corresponding network. You can view each network's features on our network comparison page.

Yes. However, the SIM card needs to be activated in the United States first.

Coverage will vary by network. You can view coverage maps on our network comparison page.

Yes, all US Mobile SIM cards support 5G.

You can view all our plans on our plans page.

SIM Cards are not returnable or refundable.

You can confirm your order from the Orders page in your US Mobile Account Dashboard.

First, make sure the SIM card is properly inserted and your device is unlocked and compatible. If the issue continues, reach out to us by chat, phone, or email ([email protected]) — we're here 24/7.

Promotions and plans change from time to time. You can check the latest offers on the US Mobile website or directly in your dashboard. Right now you can get a Starter Kit for free with any plan purchase.

It depends on the shipping method you chose while ordering your SIM Card.
Standard Shipping - 4-6 business days
Fast Shipping - 2 business days
Overnight Shipping - 1 business day if ordered before 2:30pm EST.

Most phones now support eSIM, which enables instant activation. You can activate with eSIM even if you have already placed a Starter Kit order.

We'll send tracking information when your Starter Kit ships. If there's a delay that exceeds your original shipping estimate, please reach out to support.

Yes, you can switch to a physical SIM. Contact US Mobile Support for guidance on transferring your line to a physical SIM card.