Effortless Payment Solutions for Metro by T-Mobile Customers

Streamline Your Payments with Metro by T-Mobile

Hi there! If you’re a Metro by T-Mobile customer, managing your payments has never been easier. In this guide, we’ll walk you through all the ways you can take care of your monthly bill, ensuring you stay connected without any hassle. Whether you prefer one-time payments, AutoPay, or in-store transactions, we’ve got you covered.

Make a One-Time Payment with Metro by T-Mobile

Making a one-time payment is quick and straightforward, and you can do it for free using the MyMetro app or online. Expect a helpful payment reminder text with your balance, account number, and due date. If your account has a credit balance, you won’t receive this reminder.

Manage Your Wallet on Metro by T-Mobile

Save a Payment Method

Never worry about entering your payment details again! Log into My Account, open the My Account drop-down, select Profile, and then click + Add Payment Method. Fill in your details, accept the Terms & Conditions, and hit Submit. Seamless, right?

Edit or Remove a Payment Method

Need to update your card details or remove an old payment method? Log into My Account, head to the My Account drop-down, and select Profile. Click the expand arrow in the Payment Method section, choose the card to update, or select Delete Payment Method to remove it. Confirm to save changes.

Set Up AutoPay with Metro by T-Mobile

Let Metro by T-Mobile handle your payments automatically! With AutoPay, your payment is drafted from your chosen card three days before it’s due, and you can save up to $5 per account.

Using the MyMetro App

Select Payments, enter your payment details, choose your card, and select Turn on AutoPay.

Set Up AutoPay Online

Log into My Account, select Pay Now, enter your payment details, and choose Use this card for AutoPay. Agree and submit your payment. AutoPay will activate three days before your due date.

In-Store Payments with Metro by T-Mobile

Prefer to pay in person? Find a nearby Metro by T-Mobile store to handle payments face-to-face. Just enter your address or ZIP code to locate a store near you. Remember, there’s a small fee for in-store payments.

Missed Payments with Metro by T-Mobile

Life happens, and sometimes payments are missed. If you miss your due date, your service will be temporarily suspended until payment is made. Don’t worry! Once payment is received, your service will be restored within two hours.

Important Notes about Late Payments

  • Late payments may shorten your service days for that month.
  • Two consecutive missed payments will result in service disconnection and could risk your phone number availability.

Need more help with payments? Visit the Metro by T-Mobile Support site to fix common issues right from your device. If you still have questions, feel free to contact us.

Take Action Today with US Mobile

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