Ready to Transfer your number from Kroger Wireless?

Ready to Transfer your number from Kroger Wireless?

Hey there! Thinking about switching from Kroger Wireless to another carrier? Maybe you’ve found a plan that’s a better fit or you’re just ready for a change—whatever the reason, we’re here to help. Porting your number doesn’t have to be complicated, and we’ll guide you through it step by step.

Transfer Guide – Step by Step

Step 1: Gather Your Kroger Wireless Account Details

Before starting the porting process, make sure you have all the necessary information. For Kroger Wireless, here’s what you’ll need:

  • Account Number: Your Kroger i-Wireless account number is a 9-digit account number that must be retrieved by calling customer service. 
  • PIN/Passcode: Your passcode is the 4-8 digit PIN you set up when activating the Kroger iWireless account.

If you’re unsure about anything, reach out to Kroger Wireless customer support at +1 (866) 434-7796 for assistance.

Step 2: Start the Port Request

Once you’ve got your details ready, it’s time to initiate the porting process with your new carrier. Here’s what to do:

  1. Choose Your New Carrier: We think US Mobile is an awesome choice, but the decision is yours.
  2. Provide Your Kroger Wireless Info: Share your account number and PIN with your new carrier.
  3. Submit the Request: Your new carrier will handle the rest, communicating with Kroger Wireless to transfer your number.

Step 3: Keep Your Kroger Wireless Account Active

Here’s a crucial tip: Don’t cancel your Kroger Wireless account just yet! Your phone number must remain active during the porting process. Once your new carrier confirms the port is complete, you’re free to close your Kroger Wireless account if you’d like.

Step 4: Wait for the Transfer

Porting usually takes a few hours to a couple of days. During this time, your new carrier will keep you updated. Most of the time, there’s no service interruption, but if there is, it’s usually brief.

Why US Mobile Could Be the Perfect Fit

Switching carriers is all about finding the right plan and service for your needs. Here’s why US Mobile might be a great option for you:

  • Customizable Plans: Build your own plan to fit your exact needs—whether it’s unlimited everything or just the basics.
  • Blazing-Fast Speeds: We’re powered by the best networks, ensuring top-tier coverage and reliability.
  • Transparent Pricing: No hidden fees, just clear and affordable plans.
  • 24/7 Customer Support: Got a question or need help? We’ve got you covered, day or night.

Plus, we make the porting process super easy, so you can focus on enjoying your new plan.

Got questions? Check out our Help Center or chat with us anytime. We’re here to help every step of the way.

Here’s to smooth porting and exciting new possibilities! 😊

FAQs

Do I need to contact Kroger Wireless during the porting process?

No, your new carrier will handle most of the communication with Kroger Wireless. However, if there’s an issue with your account details, you may need to contact Kroger Wireless customer support.

Can I change my PIN on Kroger Wireless before porting?

Yes, you can update your PIN before initiating the porting process. This might be helpful if you’re concerned about security or have forgotten your current PIN. Contact Kroger Wireless customer support to update your PIN.

Will I lose my prepaid balance with Kroger Wireless after porting my number?

Yes, any remaining prepaid balance or unused minutes/data on your Kroger Wireless account will not transfer to your new carrier. Be sure to use it up before completing the port.