Stay Protected from Scam Calls with MetroPCS Scam Shield Guide

Protect Yourself from Scams with MetroPCS’s Scam Shield

Hey there, MetroPCS users! We all know how annoying scam calls can be, right? Luckily, with MetroPCS’s Scam Shield, you can take control of who gets to contact you. This handy app not only identifies potential scams but also blocks unwanted calls, giving you peace of mind. Let’s explore how to make the most out of Scam Shield and keep those unwanted interruptions at bay!

Getting Started with Scam Shield

The first step in safeguarding your phone from scams is to download the Scam Shield app. You can grab it from the Google Play Store or the Apple App Store. Once you’ve downloaded it, you’re already a step closer to enhancing your phone security.

Managing Your Scam Shield Features

Once you’ve got the app up and running, you can start to manage your anti-scam features effectively. Let’s break down some of the cool tools available to you:

Report Spam and Suspected Scams

Received a call from an unknown number you suspect is a scam? No worries! Just follow these steps:

  • Open the Scam Shield app and select the Activity tab.
  • Tap the Menu icon (three dots), and choose Report Calls.
  • Select the number you want to report and tap Okay.
  • Choose the most fitting category for the call and hit Send Report.

Add to Your Allow List

If you have important contacts you don’t want blocked, you can easily add them to your Allow list:

  • In the Activity tab, select the name of the contact.
  • Hit Allow or go to More then choose Allow calls.

Block Unwanted Calls

Want to block a number completely? It’s simple! Just:

  • Go to the Activity tab and select the contact name.
  • Hit Block. If the number isn’t logged, you can add it manually.

Unlock Caller Details

Ever wonder who’s really behind that phone number? You can view detailed information about callers by selecting a contact in the Activity tab, then tapping Details.
This will show you the caller’s name, number, location, and recent activity.

Utilize Premium Features

If you’re looking for even more control, consider upgrading to Scam Shield Premium. To upgrade:

  • Open the app, select Settings and then My Account.
  • Tap Upgrade to Premium. Enter your account PIN and confirm.

You’ll receive a text confirming your upgrade! If you wish to downgrade, follow the same steps and select Deactivate.

Need Further Help? Contact MetroPCS Support

If you’re running into issues or have questions that aren’t answered here, don’t hesitate to reach out to MetroPCS Support. They’re ready to help you troubleshoot and resolve any concerns. You can find assistance directly through the Metro Support site.

Wrap Up

So there you have it, folks! MetroPCS’s Scam Shield provides you with fantastic tools to fight back against those pesky scam calls. Stay vigilant, and make sure you’re taking advantage of all the features offered!

Stuck? We’ve got your back – whether you’re with us or still on Team ‘Not-Quite-Right.’ And hey, did we mention we’ll even give you a free month on our phone plan just for trying us out? Click here to chat with our team, because who doesn’t love free stuff (and better service)?