Boost Protect costs between $8 and $18 a month, and then costs you again when you claim. Here are the real repair fees and deductibles, the 30-day filing window, and the 10-day return rule that can cost you the full price of a phone.
How much does Boost Protect cost per month?
Boost’s answer is a range: costs run anywhere from $8 to $18 per month, plus applicable taxes, depending on your device. Higher-value phones sit at the top of that range.
Boost doesn’t publish a full device-by-device table on its help page. For the breakdown by device tier and deductible it points you to protect.likewize.com/boostmobile or to Customer Care. Likewize is the company that actually administers the programme, and its site is the better source for how claims really work.
You can add it in your account online, in the Boost Mobile app, or by calling Customer Care.
What you pay when you actually claim
This is the part people don’t check until something breaks. The monthly premium isn’t the whole cost.
| Claim type | What you pay | How many |
|---|---|---|
| Screen repair | $29 | Unlimited |
| All other damage repair | $99 | Unlimited |
| Post-warranty malfunction | Repair fee applies | Unlimited |
| Replacement, lost or stolen | $40 to $349, by device tier | 2 per rolling 12 months |
One useful specific on screens: for iPhone 12 and newer, excluding the iPhone SE, screen repair covers the front or back glass. That’s better than it sounds, because back-glass repairs are otherwise expensive.
Run the numbers before you enrol. At $18 a month with a $349 replacement deductible, a lost phone costs you $565 across a year of premiums plus the deductible. Whether that beats buying a replacement outright depends entirely on which phone you have.
What Boost Protect covers
Boost lists four categories: loss, theft, accidental damage including liquid spills, and mechanical or electrical failure after your manufacturer’s warranty expires.
That last one matters more than it looks. Manufacturer warranties typically cover defects for a year. Boost Protect picks up mechanical and electrical problems after that, which is a different thing from covering you for dropping it.
The administrator’s wording on how much of this you can use is worth quoting, because it’s the clearest statement of the split: you’re eligible for unlimited claims for screen break, accidental damage from handling and warranty malfunction after the manufacturer’s warranty expires, plus two loss or theft claims in any rolling 12-month period.
You also get what Boost calls premium tech support, with repairs and service from authorised providers.
On timing: once a claim is approved, repairs can be completed as soon as the next business day, and if the device was lost, stolen or unrepairable, a replacement is shipped to arrive on the 2nd business day.
How to file a Boost Protect claim
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Have your 4-digit security PIN ready
Boost uses it to verify your account for protection claims, same as on a support call.
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File within 30 days
All claims, including damage, extended warranty issues and loss or theft, must be reported within 30 days unless state law requires otherwise. Miss the window and you’re outside the policy.
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Go through Likewize
Online at protect.likewize.com/boostmobile or by phone on (844) 834-5583.
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Make sure the primary account holder files it
Boost says claims should be filed by the primary account holder. If the phone belongs to someone else on a family account, that’s worth knowing before you start.
The 10-day return rule
If you get a replacement device for an approved damage or malfunction claim, you have to send the old one back. Boost’s rule:
The replacement arrives with instructions for returning your damaged or malfunctioning device. If you don’t return it within 10 days of receiving the replacement, you’ll be charged a non-return fee of up to the MSRP of the device at enrolment.
Up to full retail price. That’s the single most expensive mistake available in this programme, and it happens because a replacement phone arrives, you’re relieved, you get on with your life, and the old handset sits in a drawer.
Post it the day the replacement arrives. Not later.
Lost or stolen phone: the 60-day rule
Two separate things happen here, and both have deadlines.
First, call Boost immediately on (833) 502-6678 when you realise the phone is gone. Boost can take measures to protect your account. This is about stopping someone using your service, and it’s separate from any insurance claim.
If you have Boost Protect or Boost Protect with AppleCare Services, loss and theft are covered, and you file the claim through Likewize as above. Remember the 30-day claim window runs alongside the 60-day replacement window, and it’s shorter.
Boost Protect with AppleCare Services
For eligible iPhones there’s an upgraded tier. What it adds on top of standard Boost Protect:
Apple-certified repair or replacement using genuine Apple parts. 24/7 priority access to Apple Support, though Boost notes local telephone fees may apply and hours can vary. Unlimited incidents of accidental damage protection. Battery service coverage, which Boost specifies applies to batteries retaining less than 80% of original capacity. Access to service at Apple Retail stores worldwide, support from Apple experts by phone or chat, online support in 31 languages, and access to Apple Authorised Service providers in 105 countries.
Boost also notes there are no service fees or deductibles for mechanical failures under the Apple tier, and that replacement equipment may contain new or previously used genuine Apple parts that have passed Apple’s functional requirements.
If you bring your own iPhone, AppleCare Services may be available. If your device doesn’t qualify for the Apple tier, Boost may offer standard Boost Protect instead.
Adding it, moving it, and cancelling
| Question | Answer |
|---|---|
| Can I add it to a phone I brought myself? | Yes. BYOD devices are eligible, added at the time you buy your new service. |
| When does coverage start? | At activation if you added it when buying the device or the new line. Immediately if you added it to an already-active device within 30 days of purchase. |
| Can I add it later? | Within 30 days of purchase, yes. After that, no. |
| What if I switch devices? | Coverage is tied to a specific device. Buy a new phone from Boost and you have up to 30 days to move it, by calling Customer Care to remove it from the old device and add it to the new one. |
| What if my account goes past due? | Coverage is placed on hold while the account is past due and does not resume until your next paid billing cycle. It is not available on cancelled lines. |
| Can I cancel? | Yes, any time, by contacting Customer Care. |
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Start your free 30-day trial A card is required to activate the trial and porting a number is required to qualify. You are not charged during the 30 days. The line renews on the monthly Unlimited Premium plan unless you change it before the trial ends.Frequently Asked Questions
How much does Boost Protect cost?
Boost Protect costs $8 to $18 per month plus applicable taxes, depending on your device. Boost does not publish a full device-by-device breakdown on its help page and points to protect.likewize.com/boostmobile or Customer Care for the tier and deductible detail.
What is the deductible for Boost Protect?
The administrator’s terms list a $29 screen repair deductible and a $99 deductible for all other damage repair, within a $29 to $99 range by device tier and damage type. Replacement deductibles for a lost or stolen device run $40 to $349 by device tier. Your fee or deductible is set when you enrol and does not change even if the store price of your device changes.
How many claims can I make on Boost Protect?
It depends on the claim type. The administrator’s terms state you are eligible for unlimited claims for screen break, accidental damage from handling and warranty malfunction after the manufacturer’s warranty expires, but only two loss or theft claims in any rolling 12-month period. If you enrolled before August 10, 2023 you are on the older Boost Shield plan, which limits you to two approved claims in any rolling 12-month period across all types.
How do I file a Boost Protect claim?
File online at protect.likewize.com/boostmobile or call (844) 834-5583. Claims should be filed by the primary account holder, and you will need your 4-digit security PIN. All claims must be reported within 30 days of the incident unless state law requires otherwise.
What does Boost Protect cover?
Boost Protect covers loss, theft, accidental damage including liquid spills, and mechanical or electrical failure after your manufacturer’s warranty expires. It also includes premium tech support with repairs from authorised providers. Approved repairs can be completed as soon as the next business day, and replacement devices are shipped to arrive on the 2nd business day.
Do I have to return my broken phone to Boost?
Yes, and quickly. For an approved damage or malfunction claim, the replacement arrives with return instructions and you must send the old device back within 10 days of receiving it. If you do not, Boost charges a non-return fee of up to the MSRP of the device at enrolment.
What happens if my Boost phone is lost or stolen?
Call Boost immediately on (833) 502-6678 so they can protect your account. You then have 60 days to get a replacement. If you do not replace the device within that time, your account will be cancelled and any remaining balance is forfeited. If you have Boost Protect, loss and theft are covered, but the claim itself must be filed within 30 days.
Can I add Boost Protect to a phone I already own?
Yes. If you bring your own device to Boost you can add Boost Protect or Boost Protect with AppleCare Services to an eligible device at the time you buy your new service, or within 30 days of purchase for an already-active device. For iPhones, AppleCare Services may be available, and if the device does not qualify Boost may offer standard Boost Protect instead.
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