How to Transfer Your Number from Twigby: A Simple Guide

How to Transfer Your Number from Twigby: A Simple Guide

Ready to switch carriers but want to keep your Twigby number? No worries, we’ve got you covered! Porting your number out of Twigby doesn’t have to be complicated. Here’s everything you need to know to make the process smooth and hassle-free.

Step 1: Gather Your Information

You’ll need the following details to port your number out from Twigby:

  1. Account Number: Log in to your Twigby account, and you’ll find your account number on the Account Summary page under “Account Overview.”
  2. Port-Out PIN: Contact Twigby’s live chat support on their website to request your 6-digit port-out PIN. You’ll receive the PIN via email, and it’s valid for 7 days.
  3. Complete Name and Address: These details should match what’s on your Twigby account. You can find them under Account Settings when logged into your Twigby account.

Step 2: Contact Your New Carrier

Once you’ve gathered your information, share your account number, port-out PIN, and billing details with your new carrier. They’ll handle the porting request on your behalf.

Step 3: Keep Your Twigby Account Active

Do not cancel your Twigby account until the porting process is fully complete. Your account must remain active for the transfer to go through. Once the transfer is done, your Twigby account will automatically be deactivated.

Step 4: Start the Process Early

To avoid any service interruptions, begin the porting process at least 4 business days before your billing cycle ends. This ensures a smooth transition without extra charges from Twigby.

Need Help?

Twigby’s support team is here to assist you if you run into issues:

  • Visit the “Chat With Us” feature on the Twigby website to connect with their customer service team.

Why Consider US Mobile?

Switching carriers is a big decision, and US Mobile makes it a seamless experience. With customizable plans, excellent customer support, and reliable coverage, we’re confident you’ll love being part of the US Mobile family.

Porting out from Twigby is straightforward when you follow these steps. Ready to make the move? Let’s get started!