Ready to switch carriers but want to keep your TruConnect number? No worries—we’ve got you covered! Porting your number doesn’t have to be complicated. Let’s break it down step-by-step for a hassle-free transition.
Table of Contents
Step 1: Gather Your Account Details
Here’s what you’ll need to port out from TruConnect:
- Account Number: Call TruConnect customer service at 1-800-430-0443 and request your account number.
- Port-Out PIN: You’ll need to confirm this with the customer service representative.
- Billing Information: Make sure your name, address, and any additional details match what’s on file with TruConnect.
Step 2: Contact Your New Carrier
Once you’ve got your TruConnect account details, reach out to your new carrier (might we suggest US Mobile?) and provide:
- Your TruConnect account number.
- Your port-out PIN.
- Your billing information.
They’ll take care of initiating the port request for you.
Step 3: Keep Your Account Active
Do not cancel your TruConnect account until the porting process is fully complete. Keeping your account active ensures your number stays eligible for transfer.
Step 4: Wait for the Transfer
Porting a number from TruConnect can take up to 2 weeks, especially for Lifeline accounts. Be patient, and double-check with your new carrier to ensure everything is moving smoothly.
Visual Guide
Need Help?
TruConnect’s customer service team is available to assist with any questions:
- Phone: 1-800-430-0443
- Hours: Monday–Saturday: 7:00 AM – 11:00 PM CST
Ready to Switch?
That’s all it takes to port out from TruConnect! Follow these steps, and you’ll be enjoying your new carrier in no time. And if you’re exploring options, give US Mobile a try—we’d love to have you onboard!
Why Consider US Mobile?
Switching carriers is a big decision, but US Mobile makes it easy. With customizable plans, no hidden fees, and excellent customer support, we’re here to make the transition stress-free. Whether you need a plan for unlimited data or something budget-friendly, we’ve got you covered.
