Understanding the Affordable Connectivity Program (ACP) with Cricket
So, you’ve heard about the Affordable Connectivity Program (ACP) and how it can help you save on your internet costs. Well, I’ve got some important updates that every Cricket user should know about! As of February 8, 2024, the ACP is no longer accepting new applications or enrollments. That’s right—if you were thinking of signing up, the door has unfortunately closed. The last month that Cricket users will receive the ACP benefit is April 2024, so let’s dive into what that means for you.
Why Has the ACP Program Ended?
The ACP is a program funded by the Federal Government, and recent announcements from the Federal Communications Commission (FCC) have revealed that they will stop the program entirely. This means no new enrollments and that benefits will be stripped from customer accounts after April 2024. To understand more about why this decision has been made, check out the FCC’s website at fcc.gov/acp.
How Will Cricket Users be Affected?
If you’re one of the many folks who benefited from this program through Cricket, you’ll soon receive notifications about this change. Cricket will reach out to explain how this affects your monthly service and what steps you might need to take next.
Thinking about what you can do to keep your internet access affordable? Great news! You can reach out to your local Congress members to advocate for maintaining affordable internet options. Head over to www.keepamericaconnected.com/cricket to learn more.
Want to Opt Out of the ACP?
If you’ve decided that you no longer want to participate in the ACP, it’s super easy to opt out. Just give Cricket Customer Support a call at (844) 246-8364. Your request to de-enroll will be processed within two business days, ensuring a smooth transition.
What About Non-Usage Notifications?
One crucial aspect to keep in mind as an ACP customer is service usage. If you haven’t used your Cricket service for 14 days, you’ll get a notification. If you don’t use it for 30 days, another one comes your way. Finally, if you hit 45 days without using your service, the benefit will be removed entirely. And don’t forget: this “usage” counts cellular data, not your Wi-Fi! So, if you want to keep those benefits rolling, make sure you’re using your Cricket service.
Need More Help?
If you’re looking for more information about managing your Cricket account or have additional questions, don’t hesitate to explore their Customer Support page. There, you can find a plethora of articles and FAQs to assist you with any concerns you may have.
In Conclusion
So there you have it! Valuable insight into the recent changes regarding the Affordable Connectivity Program for Cricket users. Whether you’re navigating the end of this benefit or thinking of other options, remember that staying informed is key!
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