Managing your Cricket Wireless account is a breeze, whether you’re using a smartphone or your laptop. In this guide, we’ll walk you through all the essential steps to view and update your account information smoothly. Have your Cricket Wireless account handy? Let’s dive in!
How to View Your Cricket Wireless Account Info
To start viewing your account details, sign in to your account either online or by downloading the myCricket App. Once you’re in, you’ll see an account summary that shows your:
- Current balance
- Due date
- Credits on your account
Additionally, it presents an overview of the phone numbers linked to your account, along with the corresponding plans and devices. Here’s where you can pay your bill, set up Auto Pay, or select a specific phone number to get detailed information on plans and usage.
Payments and Billing
Need to make a payment? Visit view your account to see how much you owe and when it’s due. You can also set up or change your Auto Pay preferences and make payments using credit or debit. If you’re using a Cricket Refill or Service Payment card, simply go to the Quick Pay section instead.
Resetting or Changing Your Password
Did you forget your password? Don’t worry! Just follow this link here to easily reset or change it. Remember, it happens to the best of us!
Billing History at Your Fingertips
Want to track your spending? You can review your billing history for the last 12 months by simply selecting a date range. This way, you’ll have a clear picture of what you paid and when, plus itemized charges to help with your budgeting.
Monitoring Data Usage
Cricket offers unlimited calls and texts, but you might be curious about your high-speed data usage. Head over to the Usage section, choose your device, and see how much data you have left for the month.
Email and Text Preferences
Stay in the loop with special offers by subscribing to Cricket’s emails and texts! To manage what you receive, visit Manage Texts or Manage Emails to opt in or out of communications.
Unlocking Your Device
If you need to unlock your phone, you can find assistance by visiting Unlock Your Phone. Just select the device you want to unlock, and follow the steps from there!
Updating Your Billing Address
Have you recently moved? To avoid missing a payment, it’s crucial to keep your billing address current. Log in to your account, go to your billing address section, and click edit to update your address details.
Adjusting Account Settings
Need to reset your voicemail password or manage your account settings? You can do all of this in the Account Settings section. This is also where you can update your account password and toggle Account PIN security.
Changing Your Account Information
If you feel like making changes to your account info, you can do it in several ways:
- Log in online and select the section you wish to update.
- Use the myCricket app, tap on the gear icon, and access account settings for updates.
- Reach out to Cricket Support or visit a Cricket Store for help.
Leaving a Shared Wireless Account
If you’re a victim of domestic violence in New York and need to leave a multiline account without fees, you can complete a self-attestation form. Send it to the Cricket Office of the President at [email protected], and they’ll assist you.
If you’ve found this guide helpful or still have questions, check Cricket’s extensive support pages or contact support directly.
Stuck? We’ve got your back – whether you’re with us or still on Team ‘Not-Quite-Right.’ And hey, did we mention we’ll even give you a free month on our phone plan just for trying us out? Click here to chat with our team, because who doesn’t love free stuff (and better service)?