Ready to make the switch from Cricket Wireless but want to keep your number? We’ve got you covered! Here’s an easy, step-by-step guide to help you transfer your number while ensuring a smooth transition.
Table of Contents
Step-by-Step Transfer Guide
Step 1: Gather Your Account Information
To start, you’ll need two main things:
- Account Number: This can be found on your Cricket billing statement or by logging into your Cricket account online.
- Number Transfer PIN: You’ll need a specific PIN for transferring your number. Here’s how to get it:
- From Your Cricket Phone: Dial *PORT (or *PORTAR if you’re using a Spanish setting).
- Using the myCricket App: Go to the Home Screen, click the gear icon to open Account Info, select the line, and choose “Get my Number Transfer PIN.”
- Calling Customer Service: Call 1-800-CRICKET (274-2538) if you can’t access your device. They’ll help you generate a PIN, but you’ll need your account PIN for verification.
Note: The Number Transfer PIN is only valid for five days, so request it when you’re close to starting the transfer.
Step 2: Keep Your Account Active
Make sure your Cricket account remains active until the porting process is complete. If you cancel your account too soon, you might lose your number, so keep it active until the switch is finalized.
Step 3: Contact Your New Carrier
With your Cricket account information in hand:
- Initiate the Porting Process: Contact your new carrier and let them know you’d like to port your number from Cricket Wireless. Provide them with your account number and Number Transfer PIN to start the process.
- Consider US Mobile: Looking for more flexibility, better customer support, or a plan that fits your lifestyle? US Mobile offers customizable plans that let you pick only what you need, without breaking the bank. Plus, their support team is always ready to make your transition easy.
Step 4: Wait for the Transfer to Complete
Porting your number typically takes 24–48 hours, but it can vary depending on the carriers involved. Keep your Cricket account active until you get confirmation from your new carrier that the transfer has been successfully completed.
Step 5: Test Your New Service
Once the porting process is done, test your phone to make sure everything is working. Check that calls, texts, and data are all functioning properly with your new carrier.
Additional Resources
- How to transfer your number from one carrier to another
- From your Cricket Wireless mobile device
- Visual Guide
Why Consider US Mobile?
If you’re looking for a carrier that provides flexibility, reliability, and excellent customer service, US Mobile might be the perfect fit. With customizable plans and access to major networks, US Mobile lets you create a plan that suits your unique needs without overpaying.
Switching carriers doesn’t have to be complicated. Follow these steps to port your number from Cricket Wireless to your new carrier with ease. Happy switching!
FAQs
How long does it take to port my number from Cricket Wireless?
The process usually takes 24–48 hours, though it can vary. Your new carrier will update you along the way.
How do I get the Number Transfer PIN for Cricket Wireless?
Dial *PORT from your Cricket device, use the myCricket app, or call Cricket customer service at 1-800-CRICKET (274-2538).
Can I use my current phone with my new carrier?
If your phone is unlocked and compatible, you should be able to use it with your new carrier. US Mobile, for example, supports a variety of devices—contact them to confirm compatibility.
Do I need to manually cancel my Cricket account after the port?
No, your Cricket account will automatically close once the port is complete. Avoid canceling it manually to prevent issues with the transfer.
Is there a fee for requesting a Number Transfer PIN?
No, Cricket does not charge a fee for generating a Number Transfer PIN or transferring your number.