Thinking of switching carriers but want to keep your number? Don’t worry, we’ve got you covered! If you’re ready to leave Telcel America but don’t want to part ways with your number, we’ll break it down step by step to make the process stress-free.
Table of Contents
Step 1: Gather Your Details
Before starting the porting process, you’ll need a few key pieces of information:
- Account Number: It is the IMEI of your phone, which can be found in the settings of your phone or by dialing the *#06# prompt.
- Port-Out PIN: The passcode can be found on your online Telcel America My Account page by clicking Update Personal Profile where it is listed as Current Security PIN. If that field is blank, be sure to set up a passcode PIN before porting.
Contact Telcel America’s customer support at 1-800-220-9518.
Keep these details handy because your new carrier will need them to process the port request.
Step 2: Keep Your Telcel America Account Active
It’s super important to leave your Telcel America account active until the porting process is complete. Canceling your account too soon could result in losing your phone number altogether. So, patience is key here!
Step 3: Contact Your New Carrier
Reach out to the carrier you’re switching to and let them know you want to port your number. Provide them with the following:
- Your Telcel America account number.
- The Port-Out PIN you received from Telcel America.
Your new carrier will handle the rest!
Step 4: Final Confirmation
Once the transfer is complete, confirm with your new carrier that everything is set up. You’ll receive a notification or email once the process is done. That’s it—you’re officially on your new network!
Why Consider US Mobile?
Switching carriers can feel overwhelming, but US Mobile makes it easy and rewarding. With flexible plans, affordable pricing, and unmatched customer support, you’ll wonder why you didn’t switch sooner. Plus, you can keep your number hassle-free. Ready to give it a shot?
Need Help?
If you run into any hiccups, Telcel America’s support team is just a call away at 1-800-220-9518. They’ll assist with any account or porting-related questions.
There you have it—a quick guide to porting out of Telcel America while keeping your beloved number. Happy switching!
