Your Guide to Cricket’s 2 Year Worry-Free Warranty
If you’re a Cricket Wireless user, you’re probably familiar with their enticing 2 Year Worry-Free Warranty. This warranty ensures that your phones are well-protected against material, design, and manufacturing defects for a full two years. Let’s break down everything you need to know about how this warranty works, what’s included, and how to navigate the process if you ever need to use it.
Understanding the Warranty Duration
The Cricket 2 Year Worry-Free Warranty covers your devices for specific durations:
- Phones: 24 Months
- USB Cable and Charger: 12 Months
- Other Accessories (if included in the box): 12 Months
It’s essential to note that if your product is repaired or replaced, this does not extend your original warranty period. However, any repaired or replaced parts come with a new 90-day warranty for the same defects.
How to Implement Your Cricket Warranty
If you discover a fault with your device while under normal use, follow these steps to utilize your Cricket warranty:
- Contact Customer Support: Call the Returns Center at 1-800-CRICKET (274-2538).
- Receive Instructions: Their customer support will guide you through the return process for warranty support.
Common Warranty Exclusions
While Cricket’s warranty is accommodating, it does come with some exclusions that you should be aware of:
- Normal wear and tear, such as scratches or battery depletion.
- Damage caused by negligence or using the product in a non-standard manner.
- Unauthorized disassembly or repair attempts.
- Use of non-approved accessories or software.
- Damage from environmental factors like humidity or extreme temperatures.
- Loss of proof of purchase.
Be mindful of these exclusions to ensure you stay within the warranty’s parameters.
Are Your Devices Covered?
If you’re curious whether your devices are eligible for the 2 Year Worry-Free Warranty, here’s a quick list of the phones that are covered:
- Cricket® Icon Smartphone
- Cricket® Influence
- Cricket® Debut Flip
- Cricket® Ovation
For customer support or additional resources, visit Cricket’s support page for more information. You can also look into warranty returns and exchanges, online ordering, shipping information, and more.
Cricket Wireless: More Than Just Warranties
Cricket Wireless not only offers a generous warranty but also stands out with competitive pricing and reliable service. If you’re in the market for a provider, consider how Cricket can meet your mobile needs with its impressive network coverage.
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