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Beginning July 1st, our service partners will begin upgrading existing 2G and 3G infrastructure with the latest 4G and 5G technologies. Service degradation will take place on our GSM network beginning July 1st, and Warp 5G customers will have until the end of 2022 before infrastructure upgrades are complete.
The impact spans beyond phones; this is an industry-wide movement that could affect upwards of 80 million devices. Cars with 911 SOS calling, ankle trackers used by law enforcement, LifeAlert (and similar gadgets), and home security/fire alarms may be unable to connect to wireless networks after the 3G shutdown. Manufacturers are working to get their devices upgraded to 4G and 5G compatibility through hardware and software updates, so you shouldn’t be left in the dark.
Cell phones that aren’t compatible with 4G, VoLTE, and 5G technologies will no longer be supported following the 3G shutdown. You won’t be able to make and take calls or text messages from a 3G-only phone without the 3G towers functioning.
You still have options
We get it – this widespread shutdown may prevent you from keeping connected, and upgrading can be pricey. At US Mobile, flexibility and access to connectivity are part of our foundational values, so we have an array of options available with us and our friends in the industry that may help you upgrade your device and service plan at little or no cost.
We’re here to help
As always, we’re available 24/7 for any questions and concerns. Our brilliant team is committed to offering you full support throughout this network transition, whichever way works best for you. Feel free to reach out over the phone at (878) 205 0088, through [email protected], or start a chat immediately.
Answering your questions about the 3G shutdown
When will major carriers start shutting down 2G/3G?
AT&T: February 22, 2022
T-Mobile: June 30, 2022
Verizon: December 31, 2022