Are you one of the customers affected by the transition from the Cricket Wireless subscription via Amazon? Don’t worry; we’ve got all the information you need to navigate this migration smoothly. Let’s break down everything you need to know about your new Cricket account and what changes are coming your way!
Your Migration to Cricket Wireless
First off, if you’re currently subscribed to Cricket Wireless through Amazon, you’ll be transitioned to a Cricket customer account on May 29, 2024. After this date, you’ll be on the Cricket Unlimited plan for $55 each month, which includes unlimited talk, text, and data. However, it’s important to note that this plan does not come with hotspot data. Curious about data speed? Keep in mind that during busy network times, your data speeds might be throttled.
Why is the Change Happening?
The shift from the Amazon subscription to direct Cricket service means you’ll have more control. As a Cricket customer, you’ll be able to:
- Change rate plans
- Add features or lines to your account
- Manage your billing cycle directly with Cricket
It’s all about keeping things straightforward and giving you more flexibility!
Managing Your Cricket Account
So, how do you get started managing your new Cricket Wireless account? The myCricket app is your best friend here! Download the app and sign in to access various account management features. You can also create an account online at CricketWireless.com if you prefer that route.
Combining Accounts Explained
If you already possess a Cricket customer account and want to combine your new subscription with it, you have options! You can either pop into a Cricket store or reach out via call or chat for assistance. It’s manageable, so don’t sweat it!
Device Unlocking and Protection
Thinking about unlocking your device? Check out the device unlock requirements that Cricket has outlined to see if you’re eligible. And if you want to protect your device, consider Cricket Protect, which offers various protection plans depending on your device’s eligibility.
Additional Features and Rate Plans
Want to spice up your service? You can easily add features to your plan! Simply open the myCricket app, sign in, and explore your options. Looking to switch your rate plan? Check out the available plans here to see which one suits your needs best.
Changing Your Phone Number
If you’ve got a reason to change your phone number, Cricket makes that simple, too. Learn about how to change your phone number by visiting their support section for detailed guidance.
If you bump into issues with your account or have questions, the Cricket support section is just a click away. You can also call or chat with Cricket if you prefer speaking to someone directly.
In conclusion, while the transition from Amazon to a Cricket Wireless direct account may seem daunting, it’s designed to provide you with a better user experience and additional benefits. Embrace your new Cricket account, take advantage of the features available, and enjoy the perks of being a Cricket customer!
Stuck? We’ve got your back – whether you’re with us or still on Team ‘Not-Quite-Right.’ And hey, did we mention we’ll even give you a free month on our phone plan just for trying us out? Click here to chat with our team, because who doesn’t love free stuff (and better service)?