Everything You Need to Know About Cricket Protect
Hey there, Cricket Wireless user! If you’re looking to safeguard your device, you’ve probably stumbled upon Cricket Protect. But what’s the deal with it? Don’t worry, I’m here to break it down for you! Cricket Protect is an optional feature you can add to your eligible devices, offering peace of mind once your manufacturer warranty runs out. So, let’s dive in!
What Does Cricket Protect Cover?
Cricket Protect isn’t just a one-size-fits-all solution. It can help you cover:
- Loss: You lost your device? We got you!
- Theft: If someone swiped your phone, don’t panic!
- Accidental Breaks: Oops! Liquid damage or just a slip of the hand?
- In-warranty Exchanges: Your device acting funny under warranty? Let’s sort that out!
- Out-of-warranty Malfunctions: Having issues outside warranty? We can help!
Cost of Cricket Protect
If you’re worried about breaking the bank, Cricket Protect costs just $8 per month. You only pay a deductible when your claim gets approved. Sweet deal, right?
Can I Enroll My Own Device?
Thinking about bringing your own device (BYOD) to Cricket? Good news! If your phone is compatible and has a retail price (MSRP) of $49.99 or higher, you might be eligible for Cricket Protect. Just remember that your device needs to be in good condition. To check if your device qualifies, visit a Cricket store or confirm your Device ID (IMEI).
Cricket Protect Eligibility
Let’s make it clear—Cricket Protect isn’t available for all devices! Tablets, Hotspots, and some certified Like New phones aren’t covered. Also, devices sold by Cricket under $49.99 are not eligible. So, keep that in mind!
Where Are You Covered?
Cricket Protect is available to subscribers in the contiguous United States, Alaska, and Hawaii. In fact, it covers losses that happen even outside the U.S. Neat, huh?
Claim Limits with Cricket Protect
Just a heads up, Cricket Protect allows you up to three claims within a 12-month period. And for those claims, the maximum replacement cost is $2,500. Make sure to plan wisely!
How to Sign Up for Cricket Protect
So, are you ready to enroll? Here’s how to do it:
- Online: If you’re getting a new phone online, you can add Cricket Protect during checkout. You can do this within 45 days of activation or upgrade through the myCricket App.
- In-Store: Visit any Cricket Store within 45 days of purchasing your new device to add Cricket Protect quickly.
What to Do If Your Device is Lost, Stolen, or Damaged?
If you lose your device or it gets stolen, the good news is that filing a claim is easy-peasy! Just call Customer Care at 1-855-309-8342 or file a claim online to start the process. Don’t stress – we’ve got this!
Understanding Deductibles and Replacements
Yes, there’s a deductible involved, ranging from $10 to $250, based on your device. Once your claim is approved, you’ll receive a new or refurbished device, and you’ll just pay that deductible. By the way, remember that replacement devices come with a 12-month warranty.
What If I Find My Device After Replacement?
If you happen to find your lost device after getting a replacement, be sure to call Asurion at 1-855-309-8342 to return it. They’ll send a return envelope your way!
Check Your Coverage Status
Wondering if your Cricket Protect program is still active? You can easily confirm this by calling Asurion at the same number mentioned above!
Can I Cancel Cricket Protect?
The great thing about Cricket Protect is that it’s entirely optional! You can cancel at any time without facing any penalties. So, if your needs change, you’re covered!
Add Cricket Protect Plus!
If you want even more out of your protection plan, consider adding Cricket Protect Plus! This option gives you interactive support and unlimited storage for your photos and videos. Just remember, you can only add this within 45 days of your device purchase if you’re not already enrolled in Cricket Protect.
Want detailed information on deductibles, terms, and coverage? Visit this link for all the specifics.
Stuck? We’ve got your back – whether you’re with us or still on Team ‘Not-Quite-Right.’ And hey, did we mention we’ll even give you a free month on our phone plan just for trying us out? Click here to chat with our team, because who doesn’t love free stuff (and better service)?