Cricket Wireless has made some big moves recently, and it’s important for you to be in the loop! In February 2022, Cricket retired its 3G service to offer you a more robust and reliable wireless experience. This change means faster service and better connectivity for all Cricket customers. Let’s dig into what this means for you and how you can adapt to these changes!
What Does the 3G Shutdown Mean for Cricket Wireless Customers?
The shift away from the 3G network allows Cricket to focus on enhancing its 4G LTE network. This means that if you were using the 3G services, it’s time to consider an upgrade. To keep enjoying Cricket’s service, you’ll need a High-Definition Voice-capable device. But don’t worry, we’ve got everything you need to know right here!
Do You Need to Upgrade Your Device?
If your phone isn’t equipped with HD Voice capabilities, you’ll need to upgrade to continue using Cricket’s network. The good news? You can either buy a new HD Voice-capable device directly from Cricket or bring your own device that is compatible. Curious about your current phone’s compatibility? Just check your device ID here.
Understanding HD Voice and Compatible Devices
So, what’s the deal with HD Voice-capable devices? In a nutshell, these devices use Voice over LTE (VoLTE) technology to deliver clearer phone calls with less background noise – it’s a game-changer! If you want to see the devices that Cricket sells with HD Voice capabilities, check them out here. And if you want to see if the phone you love can still be used with Cricket, find the list of BYOD Compatible phones here.
What if You Have a Data-Only Device?
If you’re using a data-only device, double-check to see if it’s LTE-compatible. Most modern data devices are LTE-capable, but it’s best to confirm. You can check if your current device is compatible with Cricket’s network here.
SIM Card Switch – Can You Move It?
Thinking about just transferring your SIM card to a new device? Go for it – but only if that new device is HD Voice-capable and compatible with Cricket! Using a non-compatible device may lead to service interruptions. Ensuring compatibility will save you time and frustration, so always double-check before making that switch!
How Will the 3G Shutdown Affect Your Service?
Without an HD Voice-capable and compatible device, you won’t be able to make calls or use data after the 3G shutdown. So, make sure your device is equipped to handle the transition to prevent any hiccups in service. If you’re unsure what kind of device you have, find out here!
Get the Support You Need!
If at any point you feel lost or confused, don’t hesitate to reach out! Cricket provides several ways to get support. Whether it’s through their support page, live chat, or visiting a Cricket store, help is available at your fingertips.
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