Stay Connected While Traveling: Your Guide to Using Cricket Wireless in Mexico and Canada

Traveling can be an adventure, especially if you have Cricket Wireless! Whether you’re planning a getaway to Mexico or visiting family in Canada, using your Cricket service is a breeze. There’s no need to purchase a new SIM card or switch carriers—just fire up your Cricket phone. In this article, we’ll walk through everything Cricket Wireless users need to know about using their services in Mexico and Canada. Dive in!

Cricket Wireless Plans in Mexico and Canada

With Cricket Wireless, you can enjoy seamless connectivity during your travels in Mexico and Canada. Plans starting at $40/month come with roaming data services and unlimited calls and texts to and from Mexico, Canada, and the U.S. This means you can keep in touch with friends and family back home, share your vacation snaps on social media, and stay updated on emails. Just be mindful—usage in Canada or Mexico cannot exceed 50% of your total plan usage over three months to avoid suspension of your service.

Data Usage on Cricket Plans

Your high-speed data is available in both Mexico and Canada. However, if you’re not subscribed to the $60/month Unlimited Plan, your data speeds may be reduced once you exceed your high-speed limit, dropping to a max of 128 Kbps for the rest of the month. Be aware that if you use roaming networks other than AT&T Mexico, you might experience reduced data speeds at 2G levels. It’s also important to maintain primary data usage in the U.S. to prevent suspension of your service.

Calling and Texting with Cricket Wireless

During your travels, you can receive unlimited texts, including picture and video messages (SMS and MMS). If you’re on a Cricket plan starting at $40/month, you can receive calls and texts from anywhere globally. However, you can only make calls and send messages to mobile numbers within Mexico, Canada, and the U.S.

Connecting to Local Networks

Upon arriving in Mexico or Canada, your Cricket phone will automatically look for a local network. It generally connects in about 30-40 seconds. When you see the local operator’s name on your screen, you’re good to go!

Making Calls and Sending Messages

To call a local number in Mexico, dial +52 followed by the local number. For calls back to the U.S. or sending a message, dial +1 (area code) (number). In Canada, it’s a bit simpler—just dial +1 followed by the 10-digit number. If you need to contact emergency services, remember that while 911 is unique to the U.S., your Cricket partner networks will route 911 calls to local emergency services in Mexico and Canada.

Need Help? Contacting Cricket Support

Should you need support while roaming, just dial 611 from your Cricket phone, or +1-214-547-2346 from a landline. If you have a Cricket plan below $40 or haven’t added Cricket International Roaming Mexico, make sure to call from another phone. You can also use the myCricket App for chatting with Customer Support.

Can You Use Visual Voicemail in Mexico and Canada?

Absolutely! As long as Visual Voicemail is activated and you’re subscribed to one of the Unlimited plans, you’re set.

Final Thoughts on Cricket Wireless and International Coverage

When it comes to staying connected while traveling, Cricket Wireless makes it easy. With a range of plans that suit just about everyone, your phone is your best travel companion in Mexico and Canada. Just remember, to maintain high-speed data and avoid calling issues, keep your primary usage in the U.S., and don’t exceed the outlined limitations while abroad.

Stuck? We’ve got your back – whether you’re with us or still on Team ‘Not-Quite-Right.’ And hey, did we mention we’ll even give you a free month on our phone plan just for trying us out? Click here to chat with our team, because who doesn’t love free stuff (and better service)?