How to Transfer Your Number from Allvoi Wireless to Another Carrier

How to Transfer Your Number from Allvoi Wireless to Another Carrier

Switching carriers while retaining your current phone number is easy when you know the steps. If you’re ready to move from Allvoi Wireless, this guide provides the information you need for a smooth transition.

Important: Keep Your Allvoi Wireless Account Active

Ensure that your Allvoi Wireless account remains active until the transfer is complete. Canceling your service too early could result in the loss of your number.

Steps to Transfer Your Number from Allvoi Wireless

1. Gather Your Account Details

To begin, you’ll need:

  • Allvoi Wireless Account Number: This is available in your online account or billing statement.
  • PIN: If you haven’t set a custom PIN, contact Allvoi Wireless support for assistance.

Allvoi Wireless Customer Support:
Phone: 1-800-816-7907
Email: [email protected]

2. Begin the Porting Process with Your New Carrier

With your account details in hand:

  • Contact Your New Carrier: Inform them that you wish to port your number from Allvoi Wireless. They will require your Allvoi account number and PIN to initiate the process.
  • Confirm Device Compatibility: If you plan to use your current device, ensure it’s compatible with your new carrier’s network. If your device is locked, request an unlock from Allvoi Wireless customer service.

3. Monitor the Transfer

The porting process generally takes a few hours but may take up to a day or two. During this period:

  • Keep Your Account Active: Wait until the port is confirmed by your new carrier before making any changes to your Allvoi account.
  • Look for Confirmation: Your new carrier will notify you once the transfer is successful. Test your device afterward to ensure everything is functioning as expected.

Important Points to Consider

  • Termination and Porting Fees: Either party may terminate the agreement at any time, but if you request to port your number, Allvoi reserves the right to charge a porting fee. You are responsible for all charges until the port is complete. If there are any termination fees associated with your particular plan, these will apply as well.
  • Forfeiture of Remaining Balance: When you port your number out, any remaining balance or unused service will be forfeited. There are no refunds or credits for unused portions of your account balance if you terminate service before the end of your billing cycle.
  • No Guarantee on Port Success: While Allvoi supports porting, they do not guarantee a successful number transfer to or from the network.

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FAQs

How long does it take to port my number from Allvoi Wireless?

The transfer typically completes within a few hours, but it may take up to a couple of days depending on coordination with your new carrier.

Will I experience a service interruption?

There may be a brief interruption while your number transfers. Initiate the process at a time you can manage a minor downtime.

Who do I contact if I encounter issues?

If you experience any problems, contact Allvoi Wireless support at 1-800-816-7907 or email [email protected]. Your new carrier may also provide troubleshooting assistance from their end.