How to transfer your number from boom! Mobile to another carrier

How to Transfer Your Number from Boom! Mobile to Another Carrier

Important update (June 2026) Boom! Mobile entered Chapter 11 bankruptcy in June 2026, and customers began losing service that month. Boom said it may discontinue service entirely if the restructuring isn’t successful. If you still have a Boom number, transfer it out now while your account is active. Once a carrier fully shuts down, porting your number can become difficult or impossible.

If you are on Boom! Mobile, keeping your phone number when you switch carriers is straightforward, but timing matters more than it used to. Follow these steps to port your number out smoothly, and do it sooner rather than later so a brief service issue doesn’t turn into a lost number.

Steps To Follow For Smooth Transfer

Step 1: Gather Your Account Information

Before initiating the transfer, you’ll need:

  • Account Number: Log in to your Boom! Mobile account and navigate to “Contact Info.” Your Customer Number serves as your account number.
  • PIN: This is also found in the “Contact Info” section of your account, where you can view or update it.
Can’t log in to Boom right now? A lot of customers can’t, as Boom winds down. If you can’t reach your account, see Boom Mobile login not working for options, or try Boom support for your account number and PIN. If you still can’t get them, start your new line anyway and read can’t reach Boom Mobile customer service. Your new carrier handles most of the port for you.

Boom! Mobile Customer Support:
Website: support.boom.us
Email: [email protected]

Step 2: Choose a New Carrier

Research and select a carrier that best suits your needs. When setting up your new plan, inform the new carrier that you want to transfer your number from Boom! Mobile. Since Boom was a multi-network MVNO, many former customers look for a carrier that also lets them choose their network. For a full breakdown of options, see the best Boom Mobile alternative.

Step 3: Start the Porting Process

Provide your new carrier with the Boom! Mobile account number and PIN to initiate the transfer. The new carrier will handle the majority of the transfer process, but you may need to confirm certain details if prompted. Keep your Boom line active until the port completes, so the number stays portable.

  • Device Compatibility: If you’re keeping your current device, confirm that it’s compatible with the new carrier’s network. Your new carrier can help you verify compatibility and assist with unlocking if necessary.

Step 4: Confirm the Transfer Timeline

The transfer process typically takes between 24 and 48 hours, though it may take longer depending on the carrier and any specific conditions related to VoIP or mobile transfers.

Step 5: Await Confirmation

Once the transfer request is submitted, your new carrier will notify you when it’s complete. Be prepared for a brief service interruption, so it’s best to initiate the port during a convenient time.

Additional Resources

For additional help and community advice, check out these resources:

Why Consider US Mobile

If you liked that Boom let you pick your network, US Mobile is the closest match. It is a multi-network carrier with Warp 5G, Dark Star, and Light Speed, so you can choose the network that already covers you instead of being locked to one. Plans start at $8/mo, there is no contract, and you can bring your number and your phone. You can even test it free for 30 days before you commit, which is exactly what you want when you are switching under pressure.

Boom switcher code: BOOM15

Moving your number off Boom? Land it on US Mobile.

Bring your Boom number to US Mobile and test the network free for 30 days with 30GB on Warp 5G or Dark Star. A payment method is required to start, but you’re not charged during the trial. Ready to switch for good? Use code BOOM15 for $15/mo on Annual Unlimited Flex.

See US Mobile plans

FAQs

1. How long does it take to port my number from Boom! Mobile?

The transfer usually completes within 24–48 hours, but it may take up to 5 business days in some cases.

2. Will I lose service during the transfer?

There may be a short downtime, so try to start the process when you can manage brief service interruptions.

3. Who do I contact if there’s an issue with the transfer?

Contact Boom! Mobile customer support at [email protected] or reach out to your new carrier’s support team for assistance.

4. Are there fees for porting out of Boom! Mobile?

Boom! Mobile doesn’t usually charge fees for porting out, but check with both Boom! and your new carrier for any possible charges.

5. Is Boom! Mobile shutting down, and should I hurry?

Boom! Mobile entered Chapter 11 bankruptcy in June 2026 and customers began losing service, and Boom said it may discontinue service entirely if the restructuring is not successful. There is no published shutdown date, so the safest move is to port your number out now while your account is still active, rather than wait.