Switching from campusSIMS but want to keep your number? You’re in the right place! Here’s a quick, simple guide to get you through the process.
Table of Contents
Step-by-Step: How to Transfer Your campusSIMS Number
Step 1: Gather Your Account Details
To start the porting process, you’ll need:
- Account Number and PIN: Since campusSIMS is part of the Mint Mobile family, you’ll need to contact Mint Mobile’s support to get your account number and PIN.
Mint Mobile Care
Phone: 1-888-393-9396
Step 2: Contact Your New Carrier
Once you have your account number and PIN, reach out to your new carrier. Let them know you’d like to port your number from campusSIMS (via Mint Mobile). They’ll need your account details to initiate the transfer.
Pro Tip: If you want to keep your current phone, double-check with your new carrier to make sure it’s compatible with their network. You might need to unlock it if it’s tied to Mint Mobile’s network.
Step 3: Keep Your campusSIMS Account Active
Make sure your campusSIMS account stays active until the transfer is complete. If your account is inactive, you might lose the number you’re trying to transfer.
Step 4: Wait for the Transfer to Complete
Most transfers take around 24–48 hours, but it can sometimes take a little longer. Your new carrier will notify you once the port is complete.
Step 5: Test Your Service with the New Carrier
After receiving confirmation from your new carrier, test your device to ensure that calls, texts, and data are working properly.
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FAQs
1. How long does it take to port my number from campusSIMS?
Most transfers complete within 24–48 hours, but it can vary depending on the carriers.
2. Do I need to cancel my campusSIMS account?
No, don’t cancel it manually. Your campusSIMS account will automatically close once the porting process is complete.
3. Who should I contact if there’s an issue?
You can reach out to Mint Mobile Care at 1-888-393-9396 or contact your new carrier’s support team for updates on the port status.
4. Can I keep my current phone with the new carrier?
As long as your phone is unlocked and compatible with the new carrier’s network, you should be good to go. Double-check with your new carrier to confirm compatibility.
5. Are there any fees for porting out of campusSIMS?
Typically, there’s no fee for porting out, but it’s always a good idea to confirm with campusSIMS or Mint Mobile.
