Switching from PTCI and want to keep your number? We’ve got you covered! Porting your number might sound tricky, but it’s actually quite simple. Let’s break it down step by step so you can make the switch without any hiccups.
Table of Contents
Transfer Guide
Step 1: Gather Your Account Information
Here’s what you’ll need:
- Account Number: Log in to your PTCI “Smart Hub” account or call their customer service.
- PIN: If you don’t remember it, you can retrieve it from your PTCI account or by contacting customer support.
PTCI Customer Service Contact:
Phone: 1-800-562-2556
Hours: Monday – Friday: 8:00 AM – 5:30 PM | Saturday: 8:00 AM – 12:00 PM CST
Step 2: Contact Your New Carrier
Once you have your account number and PIN, reach out to your new carrier and let them know you’d like to port your number from PTCI. Provide them with the necessary details, and they’ll handle the process for you.
Pro Tip: Keep your PTCI account active during the porting process to avoid losing your number.
Step 3: Wait for the Transfer to Complete
Porting your number usually takes 1–3 business days, but it can vary depending on the carriers involved. Stay in touch with your new carrier for updates.
Step 4: Test Your New Service
After the porting process is complete, test your new service by making calls, sending texts, and checking your data connection. If everything works, you’re all set!
Why Choose US Mobile?
Switching carriers doesn’t have to be complicated. US Mobile offers flexible, affordable plans with reliable service and exceptional customer support. Whether you need unlimited data or just a simple plan, they’ve got you covered.
Ready to make the switch? Follow these steps, and you’ll be all set to transfer your number from PTCI to your new carrier in no time. Happy switching!
FAQs
Where can I find my PTCI account number?
Log in to your PTCI “Smart Hub” account or call customer service at 1-800-562-2556.
Do I need a PIN to port out?
Yes, you’ll need your PIN. Retrieve it from your account or contact PTCI customer service if you don’t remember it.