Thinking about switching carriers but want to keep your PureTalk number? Don’t worry—we’ve got you covered! Porting your number might seem overwhelming, but it’s a straightforward process. Let’s break it down step by step to help you switch seamlessly.
Table of Contents
Transfer Guide
Step 1: Gather Your Account Information
To transfer your number from PureTalk USA, you can do it in two ways:
Online:
- Log in to your Customer Portal.
- Go to the Plan tab.
- Select the phone number you want to transfer from the dropdown menu.
- Click on Request Transfer PIN for each phone number you wish to port.
- You’ll receive a Transfer PIN via text message for each number you requested.
Note: Each Transfer PIN is valid for 10 days.
By Phone:
Call PureTalk’s Porting Department at 770-818-3919 for assistance.
Your new carrier will need the following details:
- Name and Address: Ensure they match what’s listed on your PureTalk account.
- Account Number: This is your PureTalk phone number.
- Transfer PIN: Each number will have a unique Transfer PIN.
Pro Tip: Double-check that all information you provide matches what’s on your PureTalk account to avoid delays.
Step 2: Contact Your New Carrier
Once you have all the details, contact your new carrier and provide them with your account number, Transfer PIN, and account information. They’ll handle the rest of the transfer for you.
Step 3: Wait for the Port to Complete
Porting your number usually takes just a few hours, but in some cases, it may take up to 1–2 business days. Keep your PureTalk account active during this time to avoid disruptions.
Step 4: Test Your New Service
After the port is complete, test your new carrier’s service by making calls, sending texts, and using data to ensure everything works perfectly.
Why Choose US Mobile?
Switching carriers doesn’t have to be a hassle. US Mobile offers flexible plans, affordable pricing, and excellent customer support. Whether you need unlimited data or a budget-friendly plan, US Mobile has you covered.
Ready to make the switch? Follow these steps, and you’ll be all set to transfer your number from PureTalk USA to your new carrier in no time. Happy switching!
FAQs
How do I request my Transfer PIN?
You can request it online through the Customer Portal or by calling 770-818-3919.
How long is the Transfer PIN valid?
The PIN is valid for 10 days from the time it is generated.
How long does the porting process take?
Most ports are completed within a few hours, but it could take up to 1–2 business days.
