How to Transfer Your Number from Tello Mobile to Another Carrier

How to Transfer Your Number from Tello Mobile to Another Carrier

Switching to a new carrier while keeping your current number doesn’t have to be complicated. If you’re looking to port out from Tello Mobile, we’ve got you covered. Here’s a step-by-step guide to make the process smooth and hassle-free.

Step 1: Why Keep Your Number?

Your phone number is part of your identity. Keeping it ensures that your contacts can reach you without any confusion. Thankfully, Tello Mobile makes it straightforward to port your number out.

Step 2: Gather Your Porting Information

Before initiating the transfer, you’ll need the following details:

  • Tello Account Number
  • Temporary Port Out PIN
  • Your Tello Security PIN

Step 3: Retrieve Your Porting Information

Tello ensures account security by requiring all customers to access porting details directly from their online account. Here’s how:

  1. Log into Your Online Account
    • Visit Tello Mobile’s website and sign in with your credentials.
  2. Go to the “Porting” Tab
    • Once logged in, navigate to the “Porting” tab.
  3. Access the Port Out Section
    • Scroll down to the “Port Out” section.
    • Click on “Information” and then on the “Retrieve Port Out Information” button.
  4. Provide Your Security PIN
    • Enter your 4-digit Tello Security PIN when prompted.
  5. Reset Your PIN If Needed
    • Can’t remember your Security PIN? No worries!
      • Go to the “My Information” tab and follow the steps to reset your PIN.

Once completed, you’ll have access to your Account Number and Temporary Port Out PIN.

Step 4: Contact Your New Carrier

Now that you have your porting details, contact your new carrier and provide:

  • Your Tello Account Number
  • Your Temporary Port Out PIN
  • Any other information they might require, such as your billing address or account name.

Your new carrier will handle the transfer process for you.

Pro Tips for a Smooth Transfer

  • Keep Your Tello Account Active: Your number must remain active with Tello until the porting process is complete.
  • Settle Outstanding Balances: Make sure your Tello account is clear of any pending payments.
  • Confirm the Transfer: Once your new carrier initiates the transfer, keep an eye on any confirmation messages from both Tello and your new provider.

Why US Mobile Could Be Your Next Stop 

If you’re switching carriers, why not explore US Mobile? We offer flexible plans, fantastic coverage, and unbeatable customer support. Whether you need a tailored plan or a feature-packed one, we’ve got something for everyone.

Need Help?

If you run into any issues, you can always reach Tello Mobile’s support team at 1-866-377-0294. They’ll be happy to assist you.

Switching carriers shouldn’t be stressful. Follow these steps, and you’ll be on your way to enjoying your new network with your old number. Happy porting! 😊