Ready to switch carriers but want to keep your TextNow number? No problem! Porting out your number is easy when you know the steps. Here’s your guide to getting started with zero stress.
Table of Contents
Step 1: Reach Out to TextNow Support
To transfer your number, you’ll need your account details. TextNow doesn’t make this available in your app, so here’s what to do:
- Contact TextNow Live Chat Support
- Available daily from 10 AM to 5:30 PM EST.
- Ask them for your Account Number and any additional information you need for porting.
Pro tip: Let the support team know you’re porting your number so they can provide accurate details quickly.
Step 2: Gather Your Information
Once you’ve spoken to TextNow support, ensure you have the following:
- Account Number: Provided by TextNow support during your chat.
- Billing Information: Confirm your name and address to match what’s on file.
- Port-Out PIN: TextNow doesn’t typically require a PIN, but confirm this during your chat to avoid delays.
Step 3: Contact Your New Carrier
Now that you have your porting information, share it with your new carrier (might we suggest US Mobile?). They’ll handle the transfer process for you.
Step 4: Keep Your TextNow Account Active
Don’t cancel your TextNow account until your number has been successfully transferred. Keeping your account active ensures the porting process runs smoothly.
Step 5: Final Confirmation
Once your number is ported, test your new carrier’s service by making calls, sending texts, and using data. If everything works, you’re all set!
Why Consider US Mobile?
Switching carriers can feel overwhelming, but US Mobile makes it easy. With customizable plans, stellar customer service, and reliable coverage, we’ve got everything you need to make your move stress-free. Plus, no hidden fees—ever!
Need Help?
TextNow’s live chat support team is available daily to help you retrieve your porting details. Visit their support page for more information.
Switching carriers doesn’t have to be complicated. Follow these steps, and you’ll be enjoying your new network with your old number in no time. If you’re exploring options, why not check out US Mobile? We’d love to have you onboard! 😊
