Thinking of switching carriers but want to keep your Total Wireless number? No worries—we’ve got you covered! Porting your number to a new carrier might sound complicated, but we’ll break it down step by step.
Table of Contents
Step 1: Gather Your Total Wireless Account Details
Before you start the porting process, make sure you have the following information handy:
- Account Number: Your Total Wireless account number is the IMEI/MEID of your phone if you’re using a Total Wireless device. If you’re using a BYOD (Bring Your Own Device), it’s the last 15 digits of your SIM card number.
- Port-Out PIN: Text “NTP” to 611611 from your Total Wireless number to receive your PIN.
Step 2: Keep Your Account Active
Your Total Wireless account must remain active during the porting process. Don’t cancel it prematurely, or you might lose your number.
Step 3: Contact Your New Carrier
Once you have your Total Wireless account details, share them with your new carrier. Provide them with:
- Your Total Wireless account number.
- The port-out PIN.
Your new carrier will handle the transfer request on your behalf.
Step 4: Wait for the Transfer to Complete
Porting your number usually takes a few hours but could take up to 24–48 hours. Keep your Total Wireless service active until you’ve received confirmation that the transfer is successful.
Video Guide
Need Help?
If you have trouble finding your account details or PIN, Total Wireless customer service is available to assist:
- Phone: 1-866-663-3633
- Text Help: Text “Help” to 611611
Why Switch to US Mobile?
Switching carriers doesn’t have to be stressful, and US Mobile makes it seamless. We offer customizable plans, reliable coverage, and no hidden fees—perfect for anyone looking for a hassle-free experience. Whether you need unlimited data or a simple pay-as-you-go option, US Mobile has you covered.
Switching carriers is easier than you think. Follow these steps, and you’ll be set up with your new carrier in no time. And if you’re exploring options, why not check out US Mobile? We’d love to have you join the family! 😊
