Table of Contents
That’s right! We care about you so much that we don’t want you to make the wrong decisions.
US Mobile might just be another carrier but we’re not everyone’s cup of tea. And who knows, we might not be yours as well. At US Mobile we treat you like family, not just another line.
We want you to make informed decisions and if you don’t like any of the following, you might want to consider NOT switching to US Mobile:
1. You like foxes or celebrities, or foxy celebrities.
Our competitors have mascots. Or a foxy celebrity speaking for them (or owning them). They’re both really cute. We wish we had them too. But we can’t have great mascots and a great product. So we chose to focus on the product – by hiring some of the most talented and diverse award-winning team out there from all over the world to build an industry-leading UI and features.
There is some talk of making our AutoPilot AI the mascot, but that just seems a little odd. Maybe you can send ideas for what our mascot should look like.
2. You don’t want the ability to manage your finances better
If you’re okay with paying up to $360 in advance for a single phone line then you shouldn’t switch to US Mobile. Our mission is to help people better manage their finances, and save – for more important things. Like that night out, or putting a little bit away for that trip.
And although you can see how much you more you can save with US Mobile, you don’t want to peel the band-aid off with their old carrier to make the switch. That’s fine. It just means less money in your pocket.
Don’t switch. We can save our energy and enthusiasm for those willing to take that small step towards better finance.
3. You want a one-size-fits-all talk, text, and data plan.
Our customers love the ability to tailor plans for their needs. We found that most users don’t use a ton of talk, text, and/or data and can save over $600 per line over by switching to a better fitting plan.
We have a customized plan builder that you can use to building the perfect plan for you with plans starting from $4/month, the ability to Top Up whenever you want, and useful insights that tell you how much you used so you can save money by switching to better plans.
That’s right, we help you find plans that are the best value for you.
4. You love walks & listening to elevator music.
How many times have you been put on hold on the phone to get some questions answered? At this point, you probably have listened to hours and hours of elevator music. And how often have these folks on the phone been unable to help you and asked you to go to the store after waiting hours on the phone?
At US Mobile, making customers feel like they’ve joined our clan and delighting them is the penultimate goal for us to be the best carrier out there. We’re not only approachable but also make sure each customer gets the undivided attention they deserve. If you’re someone who doesn’t mind, run-of-the-mill, generic responses, waiting in lines at a store, or even hours on hold, on-call you can stick with that.
Our support is available 24/7 every day of the year via most channels to answering your questions and helping deliver the best possible service there is but if that’s not the sort of commitment you’re looking for, we’re probably not for you. You could read a bit more about how we scaled our support team to keep up with our growth.
But if you’re someone who wants to be treated like family, have access to amazing features, and the ability to better manage your finances, and none of the above apply to you, we’d love to have you.
Use the promo code FREEBLOGSIM to get a free Starter Kit and risk-free trial on us.