Table of Contents
Can I keep my number when switching carriers?
Read about how to port your number to US Mobile in our porting guide.
Can I bring my own device (BYOD)?
US Mobile operates on the GSM network and if you want to BYOD we can give you credit for bringing an unlocked cell phone over or our customer support can help you with it. Generally phones from AT&T and T-Mobile, and 4G LTE phones from Sprint and Verizon will work on US Mobile.
Does leaving my carrier come with a cost?
US Mobile doesn’t offer subsidized phones but we don’t lock you into a contract. You can come and go as you please on a monthly basis. Check out our unlocked phones here!
Prepaid or Postpaid?
|Benefits of Prepaid||Benefits of Postpaid|
|No commitment in terms of a contract||Usually cheaper phone upfront|
No overage charges, only pay for what you use
|Flexibility to use more than your plan (but there are overage charges)|
|No credit check||Sometimes added benefits like free music streaming or rollover minutes|
US Mobile is a Prepaid carrier, set up on a monthly basis.
Is there coverage in my area?
US Mobile offers a 14 days risk free trial for new cell phone plan customers. If, within 14 days of service, you’re not completely satisfied with our service and wish to cancel, we will refund you your money.
What phone plan should I get?
At US Mobile you can choose between 252 different plan combinations of talk, text and data. Our starter kits cost only $3.99 (unless you’re a student) and we only charge a $2 monthly service fee. There are no activation fees or other hidden fees. Not just that, we have also introduced our new unlimited plans. Don’t forget to check them out!