US Mobile's pay as you go plans are perfect for seniors, families, students, cord-cutters, business owners, employees, and anybody else who wants to save without compromising on coverage, or customer service. Our customizable prepaid plans are also perfect for GPS trackers, wireless alarm systems, smart watches, and any other smart devices.

Switching to US Mobile's plans is quick and simple. You don't have to buy a new phone, since you can bring your device to US Mobile. You can keep your old number. All you really need to get is our prepaid SIM Starter Kit or an eSIM capable phone. Once you have that you can switch your phone service to US Mobile in as little as 2-3 minutes. See how easy it is to switch to US Mobile.

We provide 5G and 4G LTE coverage on the two fastest networks in the US. You can read more about our networks, and coverage here. Or you can just ask us!

Our network speeds are available through a combination of technologies called MIMO (Multiple Input Multiple Output) and Carrier Aggregation that’s available on our Warp 5G network. These technologies essentially allow the multiple antennas that are available in your phone to communicate with different towers on different 4G bands resulting in speeds up to 250 Mbps and more reliability. On other networks phones only connect to the strongest signal.

Absolutely. While activating your service, you’ll be prompted to either transfer your existing number or create a new one. We make it simple for you to transfer your number to our network, and will guide you through the process during activation.

Yes! Almost all unlocked phones with a SIM card slot will work with US Mobile. If your phone is locked to a carrier, do not hesitate to reach out to us. While we don't unlock it ourselves, our support team can recommend unlocking options for you. Just chat with us!

Yes! Our phone plans come with WiFi Calling at no extra cost to you. It’s currently available on both our GSM 5G and Warp 5G network (formerly Super LTE).

Currently, you can make unlimited international calls to 88 countries on our GSM 5G network (whether you are on one of our Unlimited plans or our Shareable Data plan). If you are using our Warp 5G network, you can text abroad to most countries from the US and make calls to Canada at no extra cost to you. International calling to other countries will be coming to our Warp 5G network before the end of 2023. Note that international calling only works on our domestic (US) SIMs; if you have purchased one of our international data eSIMs, those do not support calling.

Yes we do! We offer international 4G LTE data via eSIMs in over 140 countries at affordable local rates! Not only that, Unlimited Premium plans come with up to 10GB of international roaming data on us. Check out our international roaming options here.

Yes! We have unlimited data, talk & text plans. Our Unlimited Starter and Premium plans come with generous unlimited high-speed data, wi-fi calling, hotspot (Premium), 24/7 customer support via call, email or chat, and a number of other features. Learn more here. And you can also get amazing savings with our new multi-line discounts when you add multiple Unlimited Premium lines to your account.

We offer fantastic discounts for customers with multiple Unlimited Premium lines on their account. The more you add, the more you save - even when combining Premium lines! You will also get one perk (up to $10/month value) to cover your family’s subscriptions if you have four or more lines on Unlimited Premium. Each Unlimited Premium line can also get up to 10GB of free high-speed international roaming data per month.

Family discounts start at 2 Unlimited Premium lines with additional discounts at 3 lines. When you add each subsequent Unlimited Premium line, your discount will be automatically applied as long as you have AutoPay turned on.

US Mobile is a prepaid, no contract carrier. This means that you pay for a 30 day plan when your plan starts. Not afterwards. If you are not on an unlimited plan, and run low on data, talk or text you can recharge your balance with Top Ups. You can also switch on AutoPay to have us automatically renew your plan every 30 days.

How Top-ups work varies by plan. If you are on one of our Unlimited plans, you will not need to top up. If you have lines on our Shareable Data plan, each line gets unlimited talk and text. If you run low on data in the middle of your 30-day cycle, you can just add additional GBs of data – as little as 1 GB, or as much as you want – as a top up mid-cycle for just $2/GB via the US Mobile app or via your US Mobile dashboard in a browser. These top-ups do not currently roll over.

If you are on one of our legacy plans (our custom plans or an individual bundle), you can top your talk, text or data balance if you are running low in the middle of your 30-day plan. For these plans, you can do top up through our app, the dashboard in a browser, or even with SMS, pick exactly how much you want and get access immediately. Top-ups on these plans roll over*.

Yes! With our Shareable Data plan, you can get data to share between as many devices as you like. Our Unlimited plans and legacy plans (such as our custom plans) are for single lines, and every device needs its own line. For Unlimited lines, plans and service are also individual and will have the same upper limits. You can read about more details in our Terms > Reasonable Use Policy.

Users with family plans will get one Perk (up to $10 value) for 4 Unlimited Premium lines. Users with the legacy Unlimited All plans will still keep their perks at 3 and 4 lines.

Taxes & fees for plans may include a $2 Service Fee levied by our carrier partners to access their network and/or Recovery Fee charges that typically range from $1-$5 per line. You can read more about it here. This charge is subject to change from time to time as the cost of compliance changes. The changes are usually infrequent and small. Some of our plans are inclusive of taxes and fees, and you will not see separate taxes and fees for those.

If you have any additional questions email [email protected] - and we’ll have the right department respond to you.

Yes! US Mobile offers 5G with all its plans for no extra cost! This means that for 5G-compatible devices, you’ll automatically enjoy 5G coverage where available.